CRASH: 4.6 Beta 2 when closing Note file

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Jack Caviness | Forum Activity | Posted: Tue, Jul 31 2012 3:13 AM | Locked

Opened Beta 2 to predefined layout, clicked note indicator in NKJV, spinning pizza, "Logos quit unexpectedly".

Repeatable crash with different note files. Pane in upper left or floating window.

0272.LogosLogs Jack Caviness 20120731-054152.gz

0045.LogosLogs Jack Caviness 20120731-054957.gz

UPDATE: Also crashes when no other window open—This is the third different Notes file. This one small with less than 20 notes

3603.LogosLogs Jack Caviness 20120731-061733.gz

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Martin Potter | Forum Activity | Replied: Tue, Jul 31 2012 6:42 AM | Locked

Jack,

Can you please upload the Apple crash report located at /Users/jackcav/Library/Logs/DiagnosticReports/Logos Bible Software 4_2012-07-31-054120_Jack-2.crash?

On a side note, your Console Messages.log is completely filled with a Timbuktu Pro process crashing and relaunching every 10 seconds. You might want to look into this as it can degrade overall system performance to have this process constantly relaunching and logging.

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Jack Caviness | Forum Activity | Replied: Tue, Jul 31 2012 8:55 AM | Locked

Martin Potter:
On a side note, your Console Messages.log is completely filled with a Timbuktu Pro process crashing and relaunching every 10 seconds. You might want to look into this as it can degrade overall system performance to have this process constantly relaunching and logging.

Thanks for that bit of information. Deleted the app long ago, and thought I had it all. Thanks to your alert, I found the LaunchAgent and deleted it.  Hopefully, it will now be gone.

Martin Potter:

Can you please upload the Apple crash report located at /Users/jackcav/Library/Logs/DiagnosticReports/Logos Bible Software 4_2012-07-31-054120_Jack-2.crash?

Here it is. Do you want any others? There are 28 other Logos crash reports in the folder going back to 07/18. Five of them are after the requested file.

2063.Logos Bible Software 4_2012-07-31-054120_Jack-2.crash.zip

Had to compress the file as the forum software told me the original file type was not allowed.

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LogosEmployee
Martin Potter | Forum Activity | Replied: Tue, Jul 31 2012 8:01 PM | Locked

Jack Caviness:

Here it is. Do you want any others? There are 28 other Logos crash reports in the folder going back to 07/18. Five of them are after the requested file.

Thank you for the crash report, the report you uploaded provides sufficient information to remedy the crash you are experiencing when closing a Note document. If you don't mind, please do upload the other crash reports if they were the result of a crash other than when closing a Note document.

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Jack Caviness | Forum Activity | Replied: Wed, Aug 1 2012 2:26 AM | Locked

Martin Potter:
please do upload the other crash reports if they were the result of a crash other than when closing a Note document.

They are all connected with closing note documents. I was trying different note files in different positions. If you still want them, I will gladly upload.

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Tonya J Ross | Forum Activity | Replied: Mon, Aug 13 2012 4:53 PM | Locked

This issue should be fixed in 4.6 Beta 3.

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