BUG: L4 Mac 4.6 Beta 5—Spinning beachball

For the first hour, I thought this long-standing problem had finally be fixed, but it is still present. Change a panel—especially with commentaries—and the ball starts spinning and spinning and spinning.

Reported this a couple of betas ago. Martin Potter asked a question about the situation. After I answered, I never heard another word from Logos.

8311.LogosLogs Jack Caviness 20120823-063933.gz

Mac OS 10.6.8 with 1.83 TB free space on the HD (7200rpm 2TB drive added since the last report—no help). 2x2.66 GHz Dual-core Intel Xeon processors, 11 GB RAM

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Comments

Jack Caviness

Why does Logos not respond? Does Mac performance not matter?

Tonya J Ross

I apologize for the delay in response. I've created a case for this issue. I tried to find the thread you referenced. Is this it? http://community.logos.com/forums/t/52298.aspx

I haven't been able to reproduce any hangs moving between commentaries, but I could be missing some steps. Do you see the issue using the Right/Left arrow keys to navigate through parallel resources? Or are you using the drop down menu?

Jack Caviness

Is this it? http://community.logos.com/forums/t/52298.aspx

Yes, it is.

I haven't been able to reproduce any hangs moving between commentaries, but I could be missing some steps. Do you see the issue using the Right/Left arrow keys to navigate through parallel resources? Or are you using the drop down menu?

Unfortunately, the issue is not isolated to commentaries. It can occur with any resource. Since I use the mouse more than the arrow keys, it most often with a mouse click. Just now, I had this set up in a floating window with several commentaries open in the lower right panel. As I clicked to close the commentaries, the ball started spinning. It took around 15 seconds to close each commentary. Upon quitting L4, the floating window took 30+ seconds to close.

3884.LogosLogs Jack Caviness 20120828-055146.gz

At other times the spinning ball occurs when attempting to switch panes in the main window. Attempting to copy text in the open Greek New Testaments is a frustrating experience.

This is not an isolated incident, as many others have complained about the slow operation of L4 Mac and about the spinning ball. The speed issues seem to become worse with each beta release.

Note that this is not an underpowered machine.

Logos resides on a 7200 rpm 2TB drive with more than 1.75TB free space. I have also ran both Tech Tools and MacKeeper on the main drive with no problems detected.

Tonya J Ross

Thank you. I'll add the additional details you've provided, along with your new logs to the case. I still wasn't able to reproduce the issue, but hopefully Development can find something helpful in the logs.

Jack Caviness

Thank you. Let me know if you think any further information would be useful.

Mike Binks

Hi Jack

A relevant question you might ask (of those unable to reproduce the problem) is if they have a 10.6.8 machine to test it on.

Did I hear rumours of a move to 10.7 ?

Jack Caviness

Did I hear rumours of a move to 10.7 ?

I have purchased it, just have not installed it yet. It will disable a few applications that i don't use enough to justifying upgrading—the company database engine, I could keep 10.6.8 on an unused disk in my desktop to solve that problem. Just need a push to overcome the lethargy [:D]