4.6a beta 1 a NON STARTER

Logos NO LONGER works for me! Just upgraded to 4.6a b1 and the farthest I get is to the home screen then an immediate crash. After 4 tries "I'm done"!

Find more posts tagged with

Comments

Fred Chapman

It would help if you could post logs. http://wiki.logos.com/Diagnostic_Logging

Are you starting logos to open up to the home screen, or does it start and then you crash when trying to navigate to the home screen. If you are trying to start to the home screen, try hold the control button while double clicking the logos icon on your desktop. This should give you a sign-in screen. Check the option to open logos to a blank layout.

spitzerpl

I am having the same problem.

http://community.logos.com/cfs-file.ashx/__key/CommunityServer.Discussions.Components.Files/106/6747.Logos4Crash.txt:

http://community.logos.com/cfs-file.ashx/__key/CommunityServer.Discussions.Components.Files/106/14551.Logos4Error.log

Lynden O. Williams

I am having the same problem.

http://community.logos.com/cfs-file.ashx/__key/CommunityServer.Discussions.Components.Files/106/6747.Logos4Crash.txt:

http://community.logos.com/cfs-file.ashx/__key/CommunityServer.Discussions.Components.Files/106/14551.Logos4Error.log

Same problem here. 7384.Logos4.log

Having the same problem. Forgot to post first then edit and attach logs afterwards. Post with logs waiting for approval.

5543.Logos4Crash.txt

2703.Logos4Error.log

5543.logos4setup.log

Bradley Grainger (Logos)

Thanks for letting us know about this problem.

I've filed a bug report and pulled the beta while we investigate.

It appears to be caused by upgrading Word Find documents to sync v2. If you have no Word Find Documents, you may be able to safely run the beta by installing it manually using the links at http://community.logos.com/forums/t/52967.aspx. Or you can wait for 4.6a Beta 2, which should resolve this issue.

spitzerpl

Thanks for letting us know about this problem.

I've filed a bug report and pulled the beta while we investigate.

It appears to be caused by upgrading Word Find documents to sync v2. If you have no Word Find Documents, you may be able to safely run the beta by installing it manually using the links at http://community.logos.com/forums/t/52967.aspx. Or you can wait for 4.6a Beta 2, which should resolve this issue.

Thanks for keeping an eye on the forum after hours!

tom

Word Find documents

Question, what are Word Find documents?

Bradley Grainger (Logos)

Question, what are Word Find documents?

"Word Find Puzzle" on the File menu. See http://wiki.logos.com/Word_Find_Puzzle for more information.

Mark Barnes

I'm at a machine I can't risk at the moment, but if someone doesn't mind experimenting on their user documents:

Does working offline help?
Does deleting the %appdata%/Logos4/Documents/{random}/Documents/WordFind help?
For advanced users: Does this help (
%appdata%/Logos4/Documents/{random}/Documents/DocumentInfo.db) : DELETE FROM DocumentInfo WHERE KindId='898'

(This might not work, and might delete irretrievably your WordFind documents).

tom

Question, what are Word Find documents?

"Word Find Puzzle" on the File menu. See http://wiki.logos.com/Word_Find_Puzzle for more information.

Thanks, When I read "Word" I thought of MS Word, like there was a special MS Word "find" document, and it did not make any sense to me.

Tonya J Ross

This issue should be resolved in 4.6a Beta 2.