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This post has 9 Replies | 2 Followers

Posts 146
Joe Mayden | Forum Activity | Posted: Sat, Sep 29 2012 8:59 AM

The text comparison feature is not working on my iphone or ipad.  Anyone else having the same problem?

Posts 146
Joe Mayden | Forum Activity | Replied: Sat, Sep 29 2012 9:01 AM

The error message I get is "Sorry, there was an error processing your request."

Posts 3578
steve clark | Forum Activity | Replied: Sat, Sep 29 2012 9:14 AM

i think the Logos website is experiencing problems.

on my android i get a message 'connection to the website timed out, check your internet connection'. My internet connection is fine. Looking in the forum i see several people having problems related to the server not working properly.

QLinks, Bibl2, LLR, Macros
Dell Insp 17-5748, i5, 1.7 GHz, 8G RAM, win 8.1

Posts 887
Eric Weiss | Forum Activity | Replied: Fri, Sep 27 2013 8:09 AM

Mine keeps saying the reference can't be located - but it won't even let me enter a passage.

Optimistically Egalitarian (Galatians 3:28)

Posts 4264
LogosEmployee
Kevin Byford (Faithlife) | Forum Activity | Replied: Fri, Sep 27 2013 12:42 PM

Eric Weiss:

Mine keeps saying the reference can't be located - but it won't even let me enter a passage.

Hi Eric,

Can you be more specific - which version of the app, which device and OS, which reference, etc.?

Posts 887
Eric Weiss | Forum Activity | Replied: Fri, Sep 27 2013 12:51 PM

Kevin Byford:

Eric Weiss:

Mine keeps saying the reference can't be located - but it won't even let me enter a passage.

Hi Eric,

Can you be more specific - which version of the app, which device and OS, which reference, etc.?

iPhone 5S - 64 GB

Logos App version 3.4.1 (3.4.1.2143)

iOS version 7.0.2 - 17.4 MB

Optimistically Egalitarian (Galatians 3:28)

Posts 4264
LogosEmployee
Kevin Byford (Faithlife) | Forum Activity | Replied: Fri, Sep 27 2013 1:47 PM

Eric Weiss:

Kevin Byford:

Eric Weiss:

Mine keeps saying the reference can't be located - but it won't even let me enter a passage.

Hi Eric,

Can you be more specific - which version of the app, which device and OS, which reference, etc.?

iPhone 5S - 64 GB

Logos App version 3.4.1 (3.4.1.2143)

iOS version 7.0.2 - 17.4 MB

Which reference can't be located?  Can you please send a screenshot?

Posts 887
Eric Weiss | Forum Activity | Replied: Fri, Sep 27 2013 2:26 PM

When I picked text comparison in the search option up pops a window that says the reference cannot be located.

Optimistically Egalitarian (Galatians 3:28)

Posts 4264
LogosEmployee
Kevin Byford (Faithlife) | Forum Activity | Replied: Fri, Sep 27 2013 3:26 PM

Eric Weiss:

When I picked text comparison in the search option up pops a window that says the reference cannot be located.

Please send us your support info by tapping the gear icon and then the Help menu.

Posts 887
Eric Weiss | Forum Activity | Replied: Fri, Sep 27 2013 3:33 PM

Okay. I sent it. Thx!

Optimistically Egalitarian (Galatians 3:28)

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