BUG: Passage Guide does not work on iPad.

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This post has 26 Replies | 2 Followers

Posts 53
Pavel Kostecka | Forum Activity | Posted: Wed, Oct 3 2012 1:04 AM

 

On iPad (interestingly not on iPhone) whan i choose Passage Guide or Text Comparison, the dialog appears: Sorry, that reference could not be located. I have discovered that this only occurs whena iPad GUI is in my native Czech language. After switching to English the problem dissappears.

 would like to use my iPad in my native language. Please fix this issue.

 

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Forum MVP
alabama24 | Forum Activity | Replied: Wed, Oct 3 2012 4:47 AM

Welcome to the forums Pavel! Sorry you are having troubles.

If I understand you correctly, you are having difficulties with the passage guide on the iPad, when your iOS language is set to Czech. You do not have the same issue on your iPhone. Is that correct? Are both devices using iOS 6?

OSX 10.9 | iOS 7 | L5 Gold | Mac Logs | Install

Posts 53
Pavel Kostecka | Forum Activity | Replied: Wed, Oct 3 2012 7:18 AM

You understand correctly. The problem started when upgrading Logos to v. 3.x and is not related to version of iOS. It is present on both iOS 5 and iOS 6. But only on iPad with language set to Czech. iPhone is not affected.

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Forum MVP
alabama24 | Forum Activity | Replied: Wed, Oct 3 2012 7:27 AM

I should have asked you to do this earlier, and it may be too late… If you can still do so, can you edit your first post subject line with the prefix "BUG:" ? That will help catch the attention of the Logos employees. Smile

EDIT: Thanks! Smile

OSX 10.9 | iOS 7 | L5 Gold | Mac Logs | Install

Posts 2470
LogosEmployee
Tommy Ball | Forum Activity | Replied: Wed, Oct 3 2012 3:36 PM

 

Hi Pavel,

I hope this doesn't come off has insensitive but I'm unable to find the czech language option in the international section of my ipad. I even changed the region to "Czech Republic, but I don't see "Czech" anywhere in the langauge section. Does the Czech language have a different name?

 


Posts 53
Pavel Kostecka | Forum Activity | Replied: Thu, Oct 4 2012 1:24 AM

Life brings various funny situations like thisSmile. I forgotn that langueages are on iPad language list in their original form. So, my lagnuages is called "čeština". 

Were you successfull now?

Posts 53
Pavel Kostecka | Forum Activity | Replied: Thu, Oct 4 2012 1:24 AM

Life brings various funny situations like thisSmile. I forgotn that langueages are on iPad language list in their original form. So, my lagnuages is called "čeština". 

Were you successfull now?

Posts 2470
LogosEmployee
Tommy Ball | Forum Activity | Replied: Thu, Oct 4 2012 9:15 AM

Hi Pavel,

Thanks for the additional information. For the record, I did try googling what the Czech language was. I was coming up short and thought it would be more effective to just ask you. Smile Nevertheless, I can reproduce the behavior and will be sending this off to development. Thank you for pointing it out. 


Posts 1
Nik Rasmussen | Forum Activity | Replied: Tue, Feb 26 2013 4:41 PM

I experience the same problem when reading my DanishBible. Are there any solutions underway?

Posts 2470
LogosEmployee
Tommy Ball | Forum Activity | Replied: Wed, Feb 27 2013 9:50 AM

I can replicate the behavior. Thank you, Nik. 


Posts 482
Ebbe Andréasson | Forum Activity | Replied: Thu, Feb 28 2013 1:35 AM

Nik Rasmussen:
I experience the same problem when reading my DanishBible

I don't think this has to do with your danish bible. Me and my colleague have the same issue. I have swedish bibles but my collegue just have english bibles.

I had this issue when running 3.2.1. It was solved in 3.2.2 but is now back in 3.2.3.

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LogosEmployee
Tommy Ball | Forum Activity | Replied: Thu, Feb 28 2013 8:22 AM

Ebbe Andréasson:
I don't think this has to do with your danish bible.

 

You're correct. It has to do with the user interface being in Danish. Similar to what Pavel made known to us when the same thing happened with Swedish iOS interface. 


Posts 482
Ebbe Andréasson | Forum Activity | Replied: Wed, Apr 10 2013 2:26 AM
This issue is back in 3.2.4 (as in allmost every new version of this app). Please find an lasting sollution to this
Posts 1528
LogosEmployee
Kevin Byford | Forum Activity | Replied: Wed, Apr 10 2013 10:38 AM

Ebbe Andréasson:
This issue is back in 3.2.4 (as in allmost every new version of this app). Please find an lasting sollution to this

Hi Ebbe, I've opened a new case for this issue - sorry for the troubles.
Posts 482
Ebbe Andréasson | Forum Activity | Replied: Wed, Apr 10 2013 3:21 PM
Thank you Kevin!
Posts 1
Jozef Murin | Forum Activity | Replied: Fri, May 31 2013 1:55 AM

The issue is still present in Verbum 3.3.1 for iOS. Please fix it.

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Forum MVP
Graham Criddle | Forum Activity | Replied: Fri, May 31 2013 2:26 AM

Hi Jozef - and welcome to the forums

Jozef Murin:

The issue is still present in Verbum 3.3.1 for iOS. Please fix it.

Posts above referred to the user interface language being in either Czech or Danish.

Which language are you using?

Graham 

Posts 1528
LogosEmployee
Kevin Byford | Forum Activity | Replied: Fri, May 31 2013 3:02 AM

Jozef Murin:

The issue is still present in Verbum 3.3.1 for iOS. Please fix it.

As previously mentioned in this thread, I've already written a case for this issue although it has not yet been fixed.  The report I entered covered all supported iOS locales/languages, not just Czeck and Danish.

I'm sorry for the delay.

Posts 482
Ebbe Andréasson | Forum Activity | Replied: Wed, Jul 3 2013 9:17 AM

Kevin Byford:

Ebbe Andréasson:
This issue is back in 3.2.4 (as in allmost every new version of this app). Please find an lasting sollution to this

Hi Ebbe, I've opened a new case for this issue - sorry for the troubles.

This is still an issue in 3.3.3.

In 3.3.3 it's possible to run a PG in Old Testament but if you try to run it in NT you get the same error message as before.

Posts 2470
LogosEmployee
Tommy Ball | Forum Activity | Replied: Wed, Jul 10 2013 3:39 PM

Hi Ebbe,

Is this still happening for you? 3.4.0 has been released. 


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