My initial download is hung up

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Posts 35
Zach Fortenberry | Forum Activity | Posted: Tue, Nov 24 2009 6:25 AM

My initial download of this product is hung up with 1.12 GB to go...

 

Can anyone tell me how to get past this or completely remove the software and start over?

Posts 687
Jon | Forum Activity | Replied: Tue, Nov 24 2009 6:52 AM

As in, the program is downloaded and installed, and the resources are downloading with 1.12Gb to go?

If that's the case, and it's definitely stopped working, you could try killing the Logos4/Logos4Indexer processes and either rebooting or restarting Logos4, hopefully it will just pick up from where it was...

Edit: just realised this in on the Mac subforum, I'm out of my depth here Big Smile

Posts 35
Zach Fortenberry | Forum Activity | Replied: Tue, Nov 24 2009 7:51 AM

hey Jon, thank you for the help....i tried restarting the entire system and it appears to be downloading and indexing correctly now...

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