Deleted Documents.. Recovery.. and My Data..

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DominicM | Forum Activity | Posted: Fri, Nov 30 2012 12:29 AM

Love the document recovery but..

  1. How long do deleted documents remain on your server?
  2. Are deleted documents analyzed for "Popular Highlights"?
  3. Why is there no "permament delete" option??

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Graham Criddle | Forum Activity | Replied: Fri, Nov 30 2012 12:37 AM

DominicM:
How long do deleted documents remain on your server?

I don't know but I can see documents I deleted over a year ago available to be "undeleted"

DominicM:
Why is there no "permament delete" option??

Any particular reason you want this? 

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Dave Hooton | Forum Activity | Replied: Fri, Nov 30 2012 12:55 AM

DominicM:
How long do deleted documents remain on your server?

I have recommended they be removed within 6 months max.; reasoning that old documents could create more problems than they solve when restored and that the really urgent need is no more than a few days!

DominicM:
Why is there no "permament delete" option??

Because you are concerned about them being analyzed?

Dave
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DominicM | Forum Activity | Replied: Fri, Nov 30 2012 12:56 AM

most of these are working files, from which I make a new finalised document, so they are refuse and I never want to see them again - ever

I realise the benefits of the system, but there needs to be a drop off time for recycling the space..

Things like prayer lists (when they appear) I would definitely want to purge, I may be ultra-paranoid - but at root level its my data, and I should have rights to purge it from system if I desire

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NB.Mick | Forum Activity | Replied: Fri, Nov 30 2012 1:40 AM

Dave Hooton:

DominicM:
How long do deleted documents remain on your server?

I have recommended they be removed within 6 months max.; reasoning that old documents could create more problems than they solve when restored and that the really urgent need is no more than a few days!

but then someone may accidentically delete his/her Christmas sermon prep clipping file between the years and will realize it's gone some eleven months later... Since there are a lot of yearly things that might be connected to a deleted document (some less prominent than Christmas), a retention period of twelve months seems more reasonable to me.

Now I wonder from what OS/App I remember a command "purge all salvageable files" in the back of my head... Novell perhaps?  

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Dave Hooton | Forum Activity | Replied: Fri, Nov 30 2012 1:55 AM

NB.Mick:
someone may accidentically delete his/her Christmas sermon prep clipping file between the years and will realize it's gone some eleven months later...

That's really stretching matters ...

Dave
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DominicM | Forum Activity | Replied: Fri, Nov 30 2012 3:03 AM

not talking about global purge, just individual documents

Never Deprive Anyone of Hope.. It Might Be ALL They Have

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DominicM | Forum Activity | Replied: Fri, Nov 30 2012 2:31 PM

Could we maybe have answer from Developers please

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David Mitchell | Forum Activity | Replied: Fri, Nov 30 2012 3:06 PM

DominicM:
How long do deleted documents remain on your server?

Indefinitely. (this may change in the future) We try to err on the side of retaining data for longer than it is necessary rather than risk deleting something important.

DominicM:
Are deleted documents analyzed for "Popular Highlights"?

No.

DominicM:
Why is there no "permament delete" option?

All features are prioritized based on a wide variety of criteria—user demand, available developers, anticipated value, etc.

It's difficult to point to any one reason and say, "This is why we don't have feature X."

David Mitchell
Development Lead
Logos Bible Software

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DominicM | Forum Activity | Replied: Sat, Dec 1 2012 12:29 AM

Thanks David, but you haven't adressed the issue of us being able to permamently remove specific  data (content) from your servers if we wish, have we consented somewhere in the EULA that you can permamently keep a copy?

Ep!J!offe!up!cfhjo!up!fodpef!nz!pxo!opuft!gps!nz!pxo!ebub!qspufdujpo
 
Oh Sorry!! Stick out tongue Do I need to get paranoid and encode my own data before I add them to Logos..?

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alabama24 | Forum Activity | Replied: Sat, Dec 1 2012 4:25 AM

DominicM:
Do I need to get paranoid and encode my own data before I add them to Logos..?

Some forum members seem to regularly encode their posts in the forums. Unfortunately for the rest of us, we don't have the key. Smile

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DominicM | Forum Activity | Replied: Sat, Dec 1 2012 4:28 AM

HAHA Stick out tongue

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Denise | Forum Activity | Replied: Sat, Dec 1 2012 5:34 AM

I use the 'enigma' machine, myself.


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DominicM | Forum Activity | Replied: Sat, Dec 1 2012 7:39 AM

am I right in thinking if I delete all except 1 nonsensical entry in the document (be it notes, etc)

then sync it, then delete it, the new purged file will be the one that gets undeleted with only that nonsensical record?

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Graham Criddle | Forum Activity | Replied: Sat, Dec 1 2012 8:07 AM

DominicM:

am I right in thinking if I delete all except 1 nonsensical entry in the document (be it notes, etc)

then sync it, then delete it, the new purged file will be the one that gets undeleted with only that nonsensical record?

That sounds like how it will work - the undelete mechanism is working at the document level not looking at things within the document.

 

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David Mitchell | Forum Activity | Replied: Sat, Dec 1 2012 9:49 AM

DominicM:

am I right in thinking if I delete all except 1 nonsensical entry in the document (be it notes, etc)

then sync it, then delete it, the new purged file will be the one that gets undeleted with only that nonsensical record?

That's correct—you could even delete the last note item and delete the document, and our undelete feature would only restore the empty document.

However, it should also be noted that this doesn't necessarily mean that all of the data will be purged from our servers. We often keep old revisions of documents around in order to intelligently merge changes to a document that have been made from different devices working from different revisions of the document.

David Mitchell
Development Lead
Logos Bible Software

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fgh | Forum Activity | Replied: Sat, Dec 1 2012 10:22 AM

So this feature can restore whole note files that we accidentally delete, but not help us if we accidentally delete a note within a note file?

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DominicM | Forum Activity | Replied: Sat, Dec 1 2012 11:06 AM

David Mitchell:
We often keep old revisions of documents around in order to intelligently merge changes to a document that have been made from different devices working from different revisions of the document.

Presumably once deleted and synced though [in time] these will fall off the system too?

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Dave Hooton | Forum Activity | Replied: Sat, Dec 1 2012 2:10 PM

fgh:

So this feature can restore whole note files that we accidentally delete, but not help us if we accidentally delete a note within a note file?

That should be easy to verify for yourself.

Dave
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