Logos 5 Mac Quitting Unexpectantly a Couple of Times

Page 1 of 1 (10 items)
This post has 9 Replies | 0 Followers

Posts 692
Nathan Parker | Forum Activity | Posted: Fri, Nov 30 2012 8:03 PM

I've noticed my Logos for Mac 5.0a quitting unexpectantly a couple of times this past week. Should I post any Apple Crash Report logs of it just so the Logos team can have them for the record? Restarting Logos usually seems to be fine.

Thanks!

Nathan Parker

President/CEO

Mallard Computer, Inc.

Posts 13038
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Fri, Nov 30 2012 8:12 PM

Wiki has => http://wiki.logos.com/Diagnostic_Logging#Logos_5_for_OS_X

Logos diagnostic log files with Apple crash report would be appreciated since the Logos diagnostic log files provide context for crash report.

Keep Smiling Smile

Posts 692
Nathan Parker | Forum Activity | Replied: Fri, Nov 30 2012 10:45 PM

Keep Smiling 4 Jesus :):

Wiki has => http://wiki.logos.com/Diagnostic_Logging#Logos_5_for_OS_X

Logos diagnostic log files with Apple crash report would be appreciated since the Logos diagnostic log files provide context for crash report.

Keep Smiling Smile

Sounds good. If it happens again, I'll definitely post some, or I may try to post some tomorrow.

BTW, someone can update the wiki because there's a workaround for Gatekeeper in Mountain Lion without having to change the setting. Just control+click the AppleScript app and click Open. It'll prompt with a message and allow the person to open it.

Nathan Parker

President/CEO

Mallard Computer, Inc.

Posts 692
Nathan Parker | Forum Activity | Replied: Sat, Dec 1 2012 11:39 AM

Here's my console logs. If I can get some Logos logs, I'll post those as well. Last time it happened, I was trying to load a layout.

 

6675.consolelogs.zip

Nathan Parker

President/CEO

Mallard Computer, Inc.

Posts 15713
Forum MVP
alabama24 | Forum Activity | Replied: Sat, Dec 1 2012 12:04 PM

Nathan - Please don't post the content of any logs in the forums. Logos logs can be attached directly via the paperclip icon. If it is an apple log, it would be better to paste the info into a document and attach it. This is for at least two reasons:

  1. Logos are easier to read in an appropriate app
  2. Placing the log in the thread makes the thread more difficult to navigate and the conversation is more difficult to maintain.

 

OSX 10.9 | iOS 7 | L5 Gold | Mac Logs | Install

Posts 692
Nathan Parker | Forum Activity | Replied: Sat, Dec 1 2012 12:40 PM

alabama24:

Nathan - Please don't post the content of any logs in the forums. Logos logs can be attached directly via the paperclip icon. If it is an apple log, it would be better to paste the info into a document and attach it. This is for at least two reasons:

 

  1. Logos are easier to read in an appropriate app
  2. Placing the log in the thread makes the thread more difficult to navigate and the conversation is more difficult to maintain.

 

 

Sounds good. Next time around I'll sure do that. Thanks for the tip.

 

Nathan Parker

President/CEO

Mallard Computer, Inc.

Posts 13038
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Sat, Dec 1 2012 4:56 PM

Nathan Parker:
Sounds good. Next time around I'll sure do that. Thanks for the tip.

One option is using More menu in forum editor to edit post so contents can be replaced with a file attachment.  Ideally zip file attachment would include Logos diagnostic log files plus crash report.

Apologies: personally have a tendency to gloss over threads with crash report content posted.

Keep Smiling Smile

Posts 13038
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Sat, Dec 1 2012 5:03 PM

Keep Smiling 4 Jesus :):

Ideally zip file attachment would include Logos diagnostic log files plus crash report.

For example, after using the Close All command in Logos 5.0a SR-1 on OS X 10.8.2, an unexpected crash happened:

0753.03-Crash-Close-All.zip

The zip file includes Apple crash report that was copied from ~/Library/Logs/DiagnosticReports folder along with Logos diagnostic log files.

Keep Smiling Smile

Posts 692
Nathan Parker | Forum Activity | Replied: Sat, Dec 1 2012 7:15 PM

Keep Smiling 4 Jesus :):

Keep Smiling 4 Jesus :):

Ideally zip file attachment would include Logos diagnostic log files plus crash report.

For example, after using the Close All command in Logos 5.0a SR-1 on OS X 10.8.2, an unexpected crash happened:

0753.03-Crash-Close-All.zip

The zip file includes Apple crash report that was copied from ~/Library/Logs/DiagnosticReports folder along with Logos diagnostic log files.

Keep Smiling Smile

Just edited it and gave it a try. It's the same old Apple logs for now, but if I have time to do Logos ones later I will. Today's been a crazy and busy and and my computer's aren't cooperating with me in terms of speed today. :-)

Nathan Parker

President/CEO

Mallard Computer, Inc.

Posts 8367
Forum MVP
Jack Caviness | Forum Activity | Replied: Sun, Dec 2 2012 5:20 AM

The most convenient way to enable logging is to use the Applescript LogosLogging by KS4J. (Restart of Logos needed after enabling)

Then use Logos Log Scribe to create an archive of the logs on your desktop.

Page 1 of 1 (10 items) | RSS