REPEATABLE BUG and CRASHES in Documents dropdown

fgh

1) Click on Documents.

2) Arrange columns in order Type, Name, Date.

3) Click on heading to sort by Type.

4) The column order switches to Type, Date, Name. Surprise

5) Rearrange to Type, Name, Date.

6) Expand the Notes section.

7) Shift-click on heading to sort by Name.

8) The column order again switches to Type, Date, Name. Surprise

PLUS: so far every single one of my attempts to do anything at all in the Documents dropdown has ended with a crash within approximately 1-3 minutes.

Logs: 4401.121212, 15.47.zip (No crash log was created.)

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Graham Criddle

Hi fgh

Just to advise that I don't get this behaviour (column order switching or crashing) on Windows

Looks like a Mac-specific issue.

Graham

Thomas Ball

1) Click on Documents.

2) Arrange columns in order Type, Name, Date.

3) Click on heading to sort by Type.

4) The column order switches to Type, Date, Name.

5) Rearrange to Type, Name, Date.

6) Expand the Notes section.

7) Shift-click on heading to sort by Name.

8) The column order again switches to Type, Date, Name.

PLUS: so far every single one of my attempts to do anything at all in the Documents dropdown has ended with a crash within approximately 1-3 minutes.

Logs: 4401.121212, 15.47.zip (No crash log was created.)

I was able to reproduce the behavior regarding tab/category switching you describe. Regarding the app crashing when in the Documents drop down. Do you have to be actively using the Documents drop down for 1-3 min straight for the crash to occur? What are you doing it it? I'd like to see if I can reproduce the crash

Graham Criddle

https://community.logos.com/discussion/comment/440287#Comment_440287

Just looking at this again and I am seeing something strange - not sure if it is the same as you are seeing, fgh

If I start off with the Handouts section open (it works the same in all sections - it's just easier to see with a few documents) and ordered in ascending alphabetical order of name

I then do a "shift-click" on the Name column and it resorts to be alphabetically descending - which is fine.

However, if I then "shift-click" again on the Name column it sorts by date!

If I keep going it just cycles round.

Graham

fgh

https://community.logos.com/discussion/comment/440363#Comment_440363

Regarding the app crashing when in the Documents drop down. Do you have to be actively using the Documents drop down for 1-3 min straight for the crash to occur? What are you doing it it? I'd like to see if I can reproduce the crash

Well, I went there to open a note file, but I never got that far. The first thing I saw was this:

Not the best choice of defaults, if you ask me. So I had to start by widening the columns, and rearranging and sorting them. Then columns started switching places, and the sorting behaved in other ways I didn't expect, so I had to spend a long time simply experimenting and trying to figure out what was expected behaviour and what wasn't. Consequently, the main thing I did was sort in various ways with the columns in various orders.

The first crash came early, then they kept coming every few minutes. I eventually figured out both how the sorting was intended to work, and how to reproduce the bug above, but I never really noticed a pattern for the crashes. Possibly, but I'm unsure about this, they may all have come when I stopped clicking and took a short break to consider the next step. I believe the last few happened in the background after switching to Safari to write down the steps (using Spaces, and leaving the dropdown open).

I don't know how many crashes I had altogether, but they were quite a few. I seem to have five Apple crash logs, if they're of any use to you.

fgh

https://community.logos.com/discussion/comment/440401#Comment_440401

However, if I then "shift-click" again on the Name column it sorts by date!

If I keep going it just cycles round.

A version of that behaviour confused me at the start, but I believe it's intentional. What it actually does the last time, isn't 'sorting by Date', but removing all sorting by Name (which leaves it sorted by the default order, which happens to be Date). Look at the little arrow and you'll see what's going on.

The thing is, if you've sorted by Name, you can't just shift-click on Date to switch the sorting to that, but you have to first shift-click once, or more likely twice, again on Name, to remove the sorting arrow from that column, then you can shift-click on Date.

The reason, presumably, is to give the option to sort first by Type, then, within the Type, on Date, and then, within the same Date, on Name. Only, there seems to be another bug here: while shift-clicking on the third column does add, turn and remove the little arrow, nothing actually happens with the sorting.

Graham Criddle

https://community.logos.com/discussion/comment/440418#Comment_440418

A version of that behaviour confused me at the start, but I believe it's intentional. What it actually does the last time, isn't 'sorting by Date', but removing all sorting by Name (which leaves it sorted by the default order, which happens to be Date). Look at the little arrow and you'll see what's going on.

Ok. That makes sense, thanks

The thing is, if you've sorted by Name, you can't just shift-click on Date to switch the sorting to that, but you have to first shift-click once, or more likely twice, again on Name, to remove the sorting arrow from that column, then you can shift-click on Date.

Yes, but it seems slightly bizarre!

The reason, presumably, is to give the option to sort first by Type, then, within the Type, on Date, and then, within the same Date, on Name.

This would be nice

Only, there seems to be another bug here: while shift-clicking on the third column does add, turn and remove the little arrow, nothing actually happens with the sorting.

I see what you mean[:)]

Thanks for the insights

Graham

fgh

https://community.logos.com/discussion/comment/440423#Comment_440423

The thing is, if you've sorted by Name, you can't just shift-click on Date to switch the sorting to that, but you have to first shift-click once, or more likely twice, again on Name, to remove the sorting arrow from that column, then you can shift-click on Date.

Yes, but it seems slightly bizarre!

That's why it took me quite a while (and several crashes) to figure it out.[:)]

fgh

https://community.logos.com/discussion/comment/440418#Comment_440418

Bump.

Thomas Ball

https://community.logos.com/discussion/comment/441183#Comment_441183

fgh,

I rebuilt the Documents folder and no longer can reproduce the behavior regarding category switching. Can you rebuild yours (just rename the Documents folder) and tell me if the behavior persists? If so can you take some screen shots of the behavior with the order of what you are doing to reproduce the behavior.

Brisa Davis

1) Click on Documents.

2) Arrange columns in order Type, Name, Date.

3) Click on heading to sort by Type.

4) The column order switches to Type, Date, Name.

5) Rearrange to Type, Name, Date.

6) Expand the Notes section.

7) Shift-click on heading to sort by Name.

8) The column order again switches to Type, Date, Name.

This will be fixed in 5.0a SR-3.

fgh

https://community.logos.com/discussion/comment/442240#Comment_442240

This will be fixed in 5.0a SR-3.

Thanks. I presume that means I can ignore Tommy's last post.

Have you managed to reproduce the crashes yet? Have there been cases filed for the other two issues mentioned?

Thomas Ball

https://community.logos.com/discussion/comment/442259#Comment_442259

You can ignore my post. I think Brisa was brought to this thread through some other means. If she can reproduce it then Dev should be able to figure it out. I can't comment about the crashes.

Brisa Davis

https://community.logos.com/discussion/comment/440418#Comment_440418

The crash has also been resolved. I am not sure if the fix went into 5.0a SR-3. If not, it will be fixed in the next release.

Only, there seems to be another bug here: while shift-clicking on the third column does add, turn and remove the little arrow, nothing actually happens with the sorting.

I am able to reproduce this issue. I will report this to Development.

fgh

https://community.logos.com/discussion/comment/448098#Comment_448098

Thanks.

Not that it matters to me personally anymore, but I would still suggest that you alter the default column width in Documents and Guides to something wider than what's in my screenshot above. It looks a bit ridiculous, besides causing trouble for the (probably few but still) people who don't happen to know how to make them wider.