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Posts 11
Joshua Moffit | Forum Activity | Posted: Thu, Jan 3 2013 12:00 PM

I have Logos 4, but recently when I've gone to access my digital library on my Kindle Fire only different Bibles appear.  Why does the rest of my digital library no longer appear on my Kindle Fire? 

Posts 1
Jesse B Knapp | Forum Activity | Replied: Fri, Jan 4 2013 6:18 PM

Also having problems...I just downloaded the app for Kindle and can't even find the tab to access the library It just opens to my preferred bible translation and that is all I can access.

Posts 2541
Ronald Quick | Forum Activity | Replied: Sat, Jan 5 2013 8:48 AM

I don't have an answer as to why you only have Bibles on your Kindle.  Maybe someone will have someone else will have a few ideas.

I have the original Kindle Fire and can access all my books.

Posts 398
LogosEmployee

Joshua Moffit:

I have Logos 4, but recently when I've gone to access my digital library on my Kindle Fire only different Bibles appear.  Why does the rest of my digital library no longer appear on my Kindle Fire? 

Do your resources still appear in Logos 4? Which app/version are you using ("Bible", "Vyrso", etc)?

Posts 398
LogosEmployee

Jesse B Knapp:

Also having problems...I just downloaded the app for Kindle and can't even find the tab to access the library It just opens to my preferred bible translation and that is all I can access.

In the top left-hand corner of the reading view, there is a gray tab icon. Tap it, and it will open a side panel with your library, along with search, etc.

Posts 11
Joshua Moffit | Forum Activity | Replied: Tue, Jan 8 2013 5:57 AM

Yes, my complete library resources still appear on Logos 4 on my computer.  However, on my Kindle Fire only the various version of the Bible in my library appear.  None of my commentaries, historical works, etc. appear on my Kindle App (I used to have access to all of these but for some reason they have disappeared).  I downloaded the Logos 4 Bible App through the Amazon App store when the Kindle Fire first came out a year ago.  

Posts 11
Joshua Moffit | Forum Activity | Replied: Tue, Jan 8 2013 6:01 AM

Does this have anything to do with me not upgrading to the Logos 5???  

Posts 25343
Forum MVP
Graham Criddle | Forum Activity | Replied: Tue, Jan 8 2013 6:07 AM

Joshua Moffit:

Does this have anything to do with me not upgrading to the Logos 5???  

No - L4 / L5 shouldn't be affecting this in any way.

But which Bibles and other resources are you seeing? I'm wondering if you are no longer logged into your account on the KIndle and just seeing the free books which are available with the app

 

 

Posts 11
Joshua Moffit | Forum Activity | Replied: Tue, Jan 8 2013 6:37 AM

44 Bible versions appear including English Translations, Greek, Latin, etc.  How would I find out if I am still logged in?  When I open the App it automatically opens to whatever I last had open on Logos.  

Posts 11
Joshua Moffit | Forum Activity | Replied: Tue, Jan 8 2013 6:43 AM

When I open the App it just says "signing in" and opens automatically.  It won't allow me to stop at the "sign in" page.  So I assume it is signing me into my Logos account still. 

Posts 11
Joshua Moffit | Forum Activity | Replied: Tue, Jan 8 2013 6:48 AM

Also, don't know if this helps but - when I'm offline only 11 versions of the Bible appear which I had previously downloaded.  However, these do not include the BHS & UBS which I had downloaded onto my Kindle before my library disappeared.  

Posts 11
Joshua Moffit | Forum Activity | Replied: Tue, Jan 8 2013 7:18 AM

I think you may be right as I changed my password for my Logos Account and yet when I open my Logos App on the Kindle Fire it still opens automatically after the "signing in" message.  Therefore, I don't think it is linking with my account since it didn't ask me to enter a new password.  However, I cannot get the app to stop at the "sign in" page.  It just gives the message of "signing in" and then automatically opens to whatever page I last had open on the Logos App.  How can I "log in" if this is the case?  

Posts 11
Joshua Moffit | Forum Activity | Replied: Tue, Jan 8 2013 7:19 AM

Should I just delete the app and redownload it?  

Posts 25343
Forum MVP
Graham Criddle | Forum Activity | Replied: Tue, Jan 8 2013 10:03 AM

Joshua Moffit:

I think you may be right as I changed my password for my Logos Account and yet when I open my Logos App on the Kindle Fire it still opens automatically after the "signing in" message.  Therefore, I don't think it is linking with my account since it didn't ask me to enter a new password.  However, I cannot get the app to stop at the "sign in" page.  It just gives the message of "signing in" and then automatically opens to whatever page I last had open on the Logos App.  How can I "log in" if this is the case?  

Yes, this is what I think is happening. There was a problem some time ago where changing passwords caused similar problems.

I think the best thing to do is to delete the app and start again.

Going into settings ->applications ->manage applications -> Bible and selecting the "clear cache"option might do it - and could be worth trying first.

Hope you get this working 

Graham 

Posts 11
Joshua Moffit | Forum Activity | Replied: Tue, Jan 8 2013 11:19 AM

selecting the "clear cache" option didn't work.  I'll try deleting the app and installing it again and see what happens.  Thanks for the help so far.  I'll let you know if the reinstall works.

Posts 11
Joshua Moffit | Forum Activity | Replied: Tue, Jan 8 2013 11:28 AM

:(  The uninstall and reinstall of my Logos App on the Kindle did not work.  I was able to get to the "sign in" page and sign into my account with my new password, but when I got into the app it still only shows 44 Bible versions in my Library.  The rest of my library is still missing in Logos/Kindle cyberspace.  Any other ideas???

Posts 11
Joshua Moffit | Forum Activity | Replied: Tue, Jan 8 2013 11:57 AM

I have 3029 resources in my Logos Library!  This is sad that I can only access 44 on my kindle because I do the vast majority of my reading on my Kindle, not on my computer.  :( tear

Should I just call Logos customer service as my next step?

Posts 25343
Forum MVP
Graham Criddle | Forum Activity | Replied: Tue, Jan 8 2013 3:13 PM

Hi Joshua

Calling Logos Customer Service sounds like a good idea!

Graham

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