CRASH: Removing duplicate prioritized resource

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Jack Caviness | Forum Activity | Posted: Fri, Feb 1 2013 1:05 PM

5.0b RC-1 Mac OS 10.7.5

Prioritized resources have become duplicated. In attempting to remove the duplicates, L5 has crashed twice.

4466.Apple Crash Report.rtf

3808.LogosLogs Jack Caviness 20130201-155922.gz

 

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JT (alabama24) | Forum Activity | Replied: Fri, Feb 1 2013 1:16 PM

Wow. With so many copies of the NIV84, do you think you could lend me one? Big Smile

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Jack Caviness | Forum Activity | Replied: Fri, Feb 1 2013 1:19 PM

alabama24:

Wow. With so many copies of the NIV84, do you think you could lend me one? Big Smile

All the copies of NICOT/NT further down the list are worth more Big Smile

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JT (alabama24) | Forum Activity | Replied: Fri, Feb 1 2013 1:25 PM

Jack Caviness:
All the copies of NICOT/NT further down the list are worth more Big Smile

I'll take those too. 

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Jack Caviness | Forum Activity | Replied: Fri, Feb 1 2013 1:30 PM

Seriously, I would like to delete the entire prioritize list and start over. Does anyone know how this can be done. Can't find a prioritize db anywhere.

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JT (alabama24) | Forum Activity | Replied: Fri, Feb 1 2013 1:35 PM

Jack Caviness:
Seriously, I would like to delete the entire prioritize list and start over. Does anyone know how this can be done. Can't find a prioritize db anywhere.

I think Dave mentioned a way recently… but it was for PC of course. 

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Jack Caviness | Forum Activity | Replied: Fri, Feb 1 2013 1:55 PM

alabama24:
I think Dave mentioned a way recently… but it was for PC of course. 

That was Mark Barnes 327884.aspx. But Dave was involved in the discussion. He mentioned removing the KeyLink db. Tried that, then opened L5 offline, but it did not correct the duplicate problem. Guess I will need input from Logos on this one. If no one from Logos responds to this thread, may need to wait for this beta to go stable and call Tech Support.

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Dave Hooton | Forum Activity | Replied: Fri, Feb 1 2013 3:47 PM

Jack Caviness:
That was Mark Barnes 327884.aspx. But Dave was involved in the discussion. He mentioned removing the KeyLink db. Tried that, then opened L5 offline, but it did not correct the duplicate problem. Guess I will need input from Logos on this one. If no one from Logos responds to this thread, may need to wait for this beta to go stable and call Tech Support.

Try removing some dupes offline (Work Offline) in Logos. Then go online and see what happens.

Dave
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Jack Caviness | Forum Activity | Replied: Fri, Feb 1 2013 5:45 PM

Dave Hooton:
Try removing some dupes offline (Work Offline) in Logos. Then go online and see what happens.

In offline mode was able to completely prune the priority list without incident. Upon restart, the changes seem to have stuck. Thank you for the suggestion. still puzzled how all those duplicates came into the list, even some resources I never prioritized.

Anyway, it is clean now.

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Dave Hooton | Forum Activity | Replied: Fri, Feb 1 2013 6:50 PM

Jack Caviness:
still puzzled how all those duplicates came into the list, even some resources I never prioritized.

That's the puzzle Logos have to solve, as well as the crash when trying to remove them online.

Dave
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Jack Caviness | Forum Activity | Replied: Sat, Feb 2 2013 4:50 AM

Dave Hooton:

Jack Caviness:
still puzzled how all those duplicates came into the list, even some resources I never prioritized.

That's the puzzle Logos have to solve, as well as the crash when trying to remove them online.

Sometime back in L4, there was a Mac problem with duplicate notes if more than one installation was open at the same time, even if one was asleep. While troubleshooting this problem, discovered that L5 was open on my MBP, although I had not opened the lid since Christmas. Perhaps that is an avenue for Logos to explore.

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Dave Hooton | Forum Activity | Replied: Sat, Feb 2 2013 1:14 PM

Jack Caviness:
there was a Mac problem with duplicate notes if more than one installation was open at the same time, even if one was asleep

I've not experienced that with Windows. Usually both computers have to be alive for the possibility of sync causing duplicates.

Were you making changes to Priorities when you noticed the duplication?

Dave
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Jack Caviness | Forum Activity | Replied: Sat, Feb 2 2013 3:11 PM

Dave Hooton:
Were you making changes to Priorities when you noticed the duplication?

I noticed the duplicates when I selected Prioritize to add a new resource and before I had made any changes.

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Brisa Davis | Forum Activity | Replied: Wed, Feb 6 2013 10:38 AM

I will pass your logs on to the Development department for investigation. 

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Brisa Davis | Forum Activity | Replied: Tue, Feb 19 2013 12:07 PM

This issue should be fixed in 5.0b SR-1 and in 4.6b SR-1.

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Don Awalt | Forum Activity | Replied: Sat, May 11 2013 11:57 AM

Brisa Davis:

This issue should be fixed in 5.0b SR-1 and in 4.6b SR-1.

I just reported this problem on another thread, I am on 5.0b SR-3 in Windows. I am not sure if this happened in a prior release and stayed this way or not.

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Dave Hooton | Forum Activity | Replied: Sat, May 11 2013 2:04 PM

Don Awalt:
I just reported this problem on another thread

Did you get rid of the dupes by going offline?

Dave
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