Mac OS X - High CPU Usage

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This post has 82 Replies | 7 Followers

Posts 1928
Donovan R. Palmer | Forum Activity | Replied: Fri, Nov 15 2013 10:40 PM

My work around on maxing out the CPU is to use Logos in the offline mode. Anecdotally, this indicates to me a networking issue.  I'm going to have to call Logos TS next week and see if we can get to the bottom of what is causing the issue.  I am happy to work on my internet connection, but it is hard to know what needs to be fixed when every other piece of software on my computer that uses the internet is happy.

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Jack Caviness | Forum Activity | Replied: Sat, Nov 16 2013 3:45 AM

Donovan R. Palmer:
My work around on maxing out the CPU is to use Logos in the offline mode. Anecdotally, this indicates to me a networking issue.

Had a crash reported in another thread that contained several Web Exclusions. Also noted several of these in Armin's logs just prior to your post. Perhaps L5 coupled with Mavericks has some internet anomalies.

Posts 744
Armin | Forum Activity | Replied: Sat, Nov 16 2013 5:06 AM

Jack Caviness:

Considering that this thread is so long, and that it deals with something different than your error, please create a new thread with either CRASH or BUG in the title. Otherwise your problem will likely be lost among all the other entries.

I looked at the previous postings and believe my issue is the same from what everybody else experiences: High CPU usage with spinning sync icon. I hope Logos does not start ignoring threads once they are more than 2 pages long.

Armin

Posts 82
Robert Bigouette | Forum Activity | Replied: Sat, Nov 16 2013 5:20 AM

Hmm, I had experienced this anomally before Mavericks, multiple times. I would say it has been less with Mavericks, not more. But I didn't keep good records of the event. And have just started logging thanks to the help of guys on the forum pointing out how.

6.1.0.0024 | Macbook Pro 10.10.3

Posts 156
DivineCordial | Forum Activity | Replied: Sat, Nov 16 2013 8:05 AM

The problem has occurred for me since early 2013 (see my original post date), months before Mavericks. I do notice that it occurs more often when I am using the internet through my iPad, so there does seem to be a networking issue involved.

Also, Armin's problem description looks no different from the problem I have been experiencing.

Logos 8 | Faithlife Connect Essentials
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rMBP13" macOS 10.14.6 i7 (2.9GHz) 8GB DDR3 512SSD
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Posts 1928
Donovan R. Palmer | Forum Activity | Replied: Sat, Nov 16 2013 10:24 PM

This is classic behaviour. I start Logos up, it is fine initially as it populates the home screen and then the CPU starts to climb.  I go to close Logos and it won't respond.  I have to force close it.  It could be my internet connection, which is lousy. Yet everything else works... so it is hard to know what to chase or work on.

In terms of trouble free computing, Logos 5 was a huge improvement on 4, but this is starting to become a bit like version 4 again. Sad For now, my workaround is to run it in the offline mode.

Posts 744
Armin | Forum Activity | Replied: Mon, Nov 18 2013 4:03 AM

Here we go again: After using Logos for 15 mins, the sync wheel starts spinning non-stop, the fan comes on and I have to force-quit Logos. It really has become unusable.

Armin

Posts 407
Ray from Faithlife | Forum Activity | Replied: Mon, Nov 18 2013 10:24 AM

Hello all,

I just spoke with our development team, and we are working with the information that we have but logs would be very helpful. If you experience this, please upload a log file to this thread. That information would be tremendously valuable to us, and greatly accelerate our efforts.

RD3

Logos Marketing | ray.deck@logos.com

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Martin Potter | Forum Activity | Replied: Mon, Nov 18 2013 10:24 AM

Armin,

The last set of logs you posted indicated that you were running 5.1b SR-3, can you update to 5.2 SR-1 and see if the situation improves? If you are still getting high CPU usage, follow the logging instructions and use the "Sample" button to collect a sample of the process.

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Jack Caviness | Forum Activity | Replied: Mon, Nov 18 2013 10:40 AM

Martin Potter:
5.2 SR-2

SR-2—Has it been released yet?

Posts 303
LogosEmployee
Martin Potter | Forum Activity | Replied: Mon, Nov 18 2013 11:54 AM

Jack Caviness:
SR-2—Has it been released yet?

Sorry, this should have been 5.2 SR-1; I have corrected it in my initial reply.

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Posts 1564
John Kight | Forum Activity | Replied: Mon, Nov 18 2013 6:15 PM

2555.LogosLogs.JohnKight.20131118-211500.zip

For book reviews and more visit sojotheo.com 

Posts 21
Michael Sullivan | Forum Activity | Replied: Mon, Nov 18 2013 7:15 PM

I hadn't seen the problem in a while but today I was (un)lucky and caught it.  I was running 5.2.0.52 (61520.0.52) and Logos was running in a window but hidden (not fullscreen).  When the fans started revving, I unhid the Logos window and it was actually working fine:

  • It responded (albeit a bit slowly) to scrolling events.
  • The syncing arrows weren't continuously spinning, though they did occasionally start spinning and then stop as I investigated how the application was behaving.

I started the OS X Activity Monitor and captured two samples of the state of the Logos application's threads (attached).

2604.Captured_Samples.zip

Posts 744
Armin | Forum Activity | Replied: Tue, Nov 19 2013 6:14 PM

Well, after lots of problems last week, I haven't had any issues today. I will keep an eye on it.

Armin

Posts 744
Armin | Forum Activity | Replied: Tue, Nov 19 2013 7:48 PM

Logos just crashed on me. It was a slightly different crash as the Logos window just disappeared. It was not the spinning sync wheel crash. Hope the logs help nevertheless.

Armin

4532.LogosLogs.eberlein.20131119-214510.zip

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Jack Caviness | Forum Activity | Replied: Wed, Nov 20 2013 3:25 AM

Armin:
Logos just crashed on me. It was a slightly different crash as the Logos window just disappeared. It was not the spinning sync wheel crash. Hope the logs help nevertheless.

Armin

Your logs contain multiple incidents of this error:

| ERROR | 58 | ApplicationUtility | SQLite Error 28: multiple links to file: /Users/eberlein/Library/Application Support/Logos4/Data/d5641vkc.6jn/LibraryCatalog/catalog.db

Found a few references to this error in the forums, but could not find a solution. Not sure that deleting the catalog.db would solve your problem. Perhaps someone will notice this post who knows the source of this error.

Did Logos restart normally?

Posts 744
Armin | Forum Activity | Replied: Wed, Nov 20 2013 3:54 AM

Here is a log after a crash with spinning sync wheel:

1222.LogosLogs.eberlein.20131120-055158.zip

Armin

Posts 744
Armin | Forum Activity | Replied: Wed, Nov 20 2013 3:55 AM

Jack Caviness:

Did Logos restart normally?

Logos always starts after a crash, however, it tells me that it wants to send off a report.

Armin

Posts 744
Armin | Forum Activity | Replied: Wed, Nov 20 2013 4:19 AM

Wow, 3 crashes in approx. 30 mins. So here is another log:

8306.LogosLogs.eberlein.20131120-061820.zip

Posts 82
Robert Bigouette | Forum Activity | Replied: Wed, Nov 20 2013 1:06 PM

Here is a crash for me today. The standard cpu fans, usage, etc. Then couldn't close, had to force quit.

8272.LogosLogs.robert.20131120-101909.zip

6.1.0.0024 | Macbook Pro 10.10.3

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