Resources not updating

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This post has 3 Replies | 1 Follower

Posts 2
Dean Anthony Doyle | Forum Activity | Posted: Sun, Jun 16 2013 9:33 PM

Program Version: 4.10.45314
Mac OS Version: 10.8.4
Architecture: x86_64
Model: MacBookPro9,1
Processor count: 8
Time: 2013-06-09 23:33:32 PDT
Installed Memory: 8192 MB
Data path: /Users/deandoyle/Library/Application Support/Logos4/Data/bui58afw.bda
Free disk space: 177234 MB
Temp path: /var/folders/7j/5wq_sscx5s99d_svzqrxjhjh0000gn/T/
Free temp space: 177234 MB
Swap usage: total = 64.00M used = 0.00M free = 64.00M

Error detail:
NSInvalidArgumentException: -[HelpViewModel aboutResource]: unrecognized selector sent to instance 0x1b962420
Stack trace:
0 -[NSObject(MonoStackTrace) stackTrace] [0x00ea682c - MonoHost]
1 +[LoggingUtility logCrash:] [0x008ac8aa - MonoHost]
2 -[AppController exceptionHandler:shouldLogException:mask:] [0x00020a78 - Logos Bible Software 4]
3 -[NSExceptionHandler _handleException:mask:] [0x067b7bf3 - ExceptionHandling]
4 NSExceptionHandlerExceptionRaiser [0x067b769e - ExceptionHandling]
5 objc_exception_throw [0x9618e52e - libobjc.A.dylib]
6 -[NSObject(NSKeyValueObserverRegistration) _addObserver:forProperty:options:context:] [0x93d5fe5e - Foundation]
7 -[NSObject(NSKeyValueObserverRegistration) addObserver:forKeyPath:options:context:] [0x93d5e8f2 - Foundation]
8 -[HelpPanelController initWithViewModel:] [0x00224714 - Logos Bible Software 4]
9 -[TiledFrameTabItem updateView] [0x0003bc5e - Logos Bible Software 4]
10 TiledFrameGrid_SetTabItemContent [0x001324c9 - Logos Bible Software 4]
11 (wrapper managed-to-native) LDLS4.Macintosh.MacTiledFrameGrid:TiledFrameGrid_SetTabItemContent (intptr,intptr) + 0x2a (0x1960a828 0x1960a870) [0x807ae58 - Bootstrap.exe]
12 LDLS4.Macintosh.MacTiledFrameGrid:<SetTabItemContent>m__345 (intptr) + 0x18 (0x1960a7f8 0x1960a815) [0x807ae58 - Bootstrap.exe]
13 Libronix.Utility.Macintosh.GCHandleUtility:WithGCHandle<object> (object,System.Action`1<intptr>) + 0xd4 (0x1222a248 0x1222a357) [0x807ae58 - Bootstrap.exe]
14 LDLS4.Macintosh.MacTiledFrameGrid:SetTabItemContent (Libronix.Utility.ViewModels.ITiledFrameTabControl,Libronix.Utility.ViewModels.ITiledFrameTabItem,Libronix.Utility.ViewModels.TiledFramePanel) + 0x44 (0x1960a778 0x1960a7f7) [0x807ae58 - Bootstrap.exe]
15 Libronix.Utility.ViewModels.TiledFrameGridImpl:LayoutChanged (Libronix.Utility.ViewModels.TiledFrameLayout) + 0x16b3 (0x1371bff0 0x1371dc50) [0x807ae58 - Bootstrap.exe]
16 Libronix.Utility.ViewModels.TiledFrameGridImpl:set_Layout (Libronix.Utility.ViewModels.TiledFrameLayout) + 0x36 (0x1371bfa0 0x1371bfdf) [0x807ae58 - Bootstrap.exe]
17 LDLS4.Macintosh.MacTiledFrameGrid:set_Layout (Libronix.Utility.ViewModels.TiledFrameLayout) + 0x1a (0x1371bf28 0x1371bf86) [0x807ae58 - Bootstrap.exe]
18 Libronix.Utility.ViewModels.TiledFrameImpl:LayoutChanged () + 0x46 (0x1371be10 0x1371bec8) [0x807ae58 - Bootstrap.exe]
19 Libronix.Utility.ViewModels.TiledFrameImpl:set_Layout (Libronix.Utility.ViewModels.TiledFrameLayout) + 0x31 (0x1371bdc8 0x1371bdfe) [0x807ae58 - Bootstrap.exe]
20 LDLS4.Macintosh.MacTiledFrame:set_Layout (Libronix.Utility.ViewModels.TiledFrameLayout) + 0x3a (0x1371ac88 0x1371accb) [0x807ae58 - Bootstrap.exe]
21 LDLS4.Macintosh.MainWindowHelper:TiledFrameModel_LayoutPropertyChanged (LDLS4.TiledFrameModel,LDLS4.Macintosh.MacTiledFrame) + 0x8c (0x1371ab18 0x1371ac0d) [0x807ae58 - Bootstrap.exe]
22 Bootstrap.MainWindowHelperHelpers:TiledFrameModel_LayoutPropertyChanged (LDLS4.Macintosh.MainWindowHelper,LDLS4.TiledFrameModel,LDLS4.Macintosh.MacTiledFrame) + 0x1c (0x1371aae8 0x1371ab09) [0x807ae58 - Bootstrap.exe]
23 (wrapper native-to-managed) Bootstrap.MainWindowHelperHelpers:TiledFrameModel_LayoutPropertyChanged (LDLS4.Macintosh.MainWindowHelper,LDLS4.TiledFrameModel,LDLS4.Macintosh.MacTiledFrame,System.Exception&) + 0x37 (0x17f67208 0x17f67273) [0x807ae58 - Bootstrap.exe]
24 -[MainWindowHelper TiledFrameModel_LayoutPropertyChangedWithTiledFrameModel:MacTiledFrame:] [0x012f3884 - MonoHost]
25 -[MainWindowController tiledFrameModel_LayoutPropertyChanged:] [0x00023434 - Logos Bible Software 4]
26 -[MainWindowController observeValueForKeyPath:ofObject:change:context:] [0x00025201 - Logos Bible Software 4]
27 NSKeyValueNotifyObserver [0x93d68f32 - Foundation]
28 NSKeyValueDidChange [0x93d6a8f8 - Foundation]
29 -[NSObject(NSKeyValueObserverNotification) didChangeValueForKey:] [0x93d2191f - Foundation]
30 -[NSObject performSelector:withObject:] [0x9619b5d3 - libobjc.A.dylib]
31 NativeNotifyPropertyChanged [0x00887058 - MonoHost]
32 (wrapper managed-to-native) Libronix.Utility.Macintosh.NativeEventHandlers:NativeNotifyPropertyChanged (intptr,string) + 0x2a (0x127585b8 0x12758600) [0x807ae58 - Bootstrap.exe]
33 Libronix.Utility.Macintosh.NativeEventHandlers/<RegisterNativeNotifyPropertyChanged>c__AnonStoreyC:<>m__1F (object,System.ComponentModel.PropertyChangedEventArgs) + 0x3d (0x12758438 0x1275847a) [0x807ae58 - Bootstrap.exe]
34 Libronix.Utility.NotifyPropertyChangedUtility:Raise (System.ComponentModel.PropertyChangedEventHandler,object,string) + 0x35 (0x127583f8 0x12758432) [0x807ae58 - Bootstrap.exe]
35 Libronix.Utility.NotifyPropertyChangedBase:RaisePropertyChanged (string) + 0x3b (0x12758330 0x12758374) [0x807ae58 - Bootstrap.exe]
36 LDLS4.TiledFrameModel:SetLayout (Libronix.Utility.ViewModels.TiledFrameLayout) + 0x36 (0x17dfa8b0 0x17dfa8eb) [0x807ae58 - Bootstrap.exe]
37 LDLS4.AppModel:InsertPanel (LDLS4.TiledFrameModel,Libronix.Utility.ViewModels.TiledFrameLayoutTile,LDLS4.PanelViewModel,int) + 0x4e2 (0x1b804ad8 0x1b804fdb) [0x807ae58 - Bootstrap.exe]
38 LDLS4.AppModel:InsertPanel (LDLS4.TiledFrameModel,Libronix.Utility.ViewModels.TiledFrameLayoutTile,LDLS4.PanelViewModel) + 0x30 (0x1b804a98 0x1b804ad1) [0x807ae58 - Bootstrap.exe]
39 LDLS4.AppModel:OpenPanel (LDLS4.PanelViewModel) + 0x28d (0x1b804690 0x1b8049a7) [0x807ae58 - Bootstrap.exe]
40 LDLS4.AppModel:Navigate (LDLS4.NavigationRequest,LDLS4.NavigationTarget) + 0x1849 (0x1b8004b0 0x1b801d79) [0x807ae58 - Bootstrap.exe]
41 LDLS4.AppModel:Navigate (LDLS4.NavigationRequest) + 0x16 (0x1b800448 0x1b800463) [0x807ae58 - Bootstrap.exe]
42 LDLS4.Panels.SearchPanel.SearchViewModel:NavigateToSearchResult (string,string) + 0x6b (0x1b800358 0x1b800439) [0x807ae58 - Bootstrap.exe]
43 (wrapper native-to-managed) LDLS4.Panels.SearchPanel.SearchViewModel:NavigateToSearchResult (string,string,System.Exception&) + 0x34 (0x1960a8e8 0x1960a950) [0x807ae58 - Bootstrap.exe]
44 +[SearchViewModel NavigateToSearchResultWithString:String:] [0x0085e8d8 - MonoHost]
45 -[ArticlePreviewSearchResultController smartTextPanel:clickedOnLink:] [0x00039137 - Logos Bible Software 4]
46 -[SmartTextPanel clickedOnLink:] [0x03446483 - LayoutKit]
47 -[SmartTextPanel mouseUpCore:] [0x0344741b - LayoutKit]
48 -[Panel mouseUp:] [0x0344ebd5 - LayoutKit]
49 -[NSWindow sendEvent:] [0x9109e9e0 - AppKit]
50 -[NSWindow(Logos4) ourSendEvent:] [0x0024361e - Logos Bible Software 4]
51 -[TiledFrameWindow sendEvent:] [0x0003f98e - Logos Bible Software 4]
52 -[NSApplication sendEvent:] [0x9109990f - AppKit]
53 -[NSApplication run] [0x90fb362c - AppKit]
54 NSApplicationMain [0x90f565f6 - AppKit]
55 start [0x0000ce0a - Logos Bible Software 4]
56 (null)

Posts 2
Dean Anthony Doyle | Forum Activity | Replied: Sun, Jun 16 2013 9:54 PM

i see a little icon that says that there is 121.4Mb to download, but it doesn't download any.

Dean

Posts 28462
Forum MVP
JT (alabama24) | Forum Activity | Replied: Mon, Jun 17 2013 4:16 AM

Welcome to the forums. Smile

Please enable and post logs. See my signature line for more help. Don't paste the logs into a thread (as you have done), but attach them via the paperclip icon. 

Dean Anthony Doyle:
i see a little icon that says that there is 121.4Mb to download, but it doesn't download any.

Can you give a screen shot?

Also, is there a reason you haven't updated to the free L5 engine? It is recommended for all users whose computer specs are appropriate. 

OSX & iOS | Logs |  Install

Posts 15805
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Tue, Jun 18 2013 7:50 PM

Dean Anthony Doyle:
Program Version: 4.10.45314

Welcome Smile

Logos 4.0 (4.10.4.5314) was released on Fri 17 Sep 2010, which has been followed by many releases => http://wiki.logos.com/Mac_Release_Notes_and_History so recommend updating Logos appication then see if download issue is resolved.

Logos support has => http://www.logos.com/support/logos5/mac/install that includes Logos 5 for OS X download link.

Wiki has => http://wiki.logos.com/Mac_Troubleshooting#Update_Error that has Logos 4 download links.

Thankful for many, many improvements in Logos on Mac since the initial 4.0 stable release.

Keep Smiling Smile

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