Logos 5.1 Keeps Crashing

Bill Fiess
Bill Fiess Member Posts: 807 ✭✭
edited November 20 in English Forum

My Logos 5.1 has installed [correctly I assume] but seems to crash as soon as I open another application [of various sorts]. Has anyone else had such a problem?

Comments

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,512

    Please enable and post logs. See the links in my signature line for more. 

    macOS, iOS & iPadOS |Logs| Install
    truth over tribe

  • Rosie Perera
    Rosie Perera Member Posts: 26,202 ✭✭✭✭✭

    Someone else is having this problem too. I wonder if it's configuration specific, or a corrupted index file or something?

    http://community.logos.com/forums/p/72087/501896.aspx#501896

  • Joseph Turner
    Joseph Turner Member Posts: 2,855 ✭✭✭

    Just for the fun of it, did you try restarting your computer after the installation?  I had a problem with crashing, so I just restarted and it seems fine now.

    Disclaimer:  I hate using messaging, texting, and email for real communication.  If anything that I type to you seems like anything other than humble and respectful, then I have not done a good job typing my thoughts.

  • Rosie Perera
    Rosie Perera Member Posts: 26,202 ✭✭✭✭✭

    The other person was able to fix theirs by doing Logos 5.exe repair from the control panel. Try that and see if it works. Go to Control Panel > Programs & Features, select Logos Bible Software 5, click Repair.

  • Bradley Grainger (Logos)
    Bradley Grainger (Logos) Administrator, Logos Employee Posts: 11,969

    My Logos 5.1 has installed [correctly I assume] but seems to crash as soon as I open another application [of various sorts]. Has anyone else had such a problem?

    I believe you are affected by a problem in the LLS:MORPHGLOSSES resource. We will be fixing this for 5.1 SR-1. In the meantime, there are two workarounds:

    1) Hide "Glossary of Morpho-Syntactic Database Terminology". Find it in the Library, Ctrl+Click it, and choose "Hide this resource". Then restart Logos 5. You can unhide it after 5.1 SR-1 ships next week.

    2) Remove all annotations in the article about "imperfect waw-consecutive, wayyiqtol". Paste logosres:morphglosses;hw=imperfect_waw-consecutive;off=0;ctx=~imperfect_waw-consecutive,_wayyiqtol_$E2$80$94_T into your command box to jump straight to that article. Select all text in the article, right-click, and choose "Remove annotations". This will PERMANENTLY REMOVE those highlights (and any notes you've taken on them). Only do this if you can afford to lose those highlights. (You can recreate them in 5.1 SR-1 if desired.)

    Note for users at home trying to diagnose this crash: these troubleshooting steps are only appropriate if both the following criteria are met:

    1) Logos.log contains the line: Error TitleTableDictionary Title 'tense.wayyiqtol' missing from title table 'names'

    2) Logos.log ends with: 

    Error OurApp Unhandled exception: System.ArgumentOutOfRangeException: Specified argument was out of the range of valid values.
    Parameter name: nNumber
    at Libronix.Utility.BitWriter.WriteUnary(Int32 nNumber)
    at Libronix.Utility.BitUtility.WriteUnary(BitWriter writer, Int32 nNumber)
    at Libronix.SearchEngine.SortedPostingWriter.Write(Posting posting)
    at Libronix.SearchEngine.SortedPostingWriter.Write(Posting[] aPostings, Int32 nCount)
    at Libronix.SearchEngine.PostingsFileCreator.AddPostings(Posting[] aPostings, Int32 nCount)
    at Libronix.SearchEngine.Indexer.AddPostings(Posting[] aPostings, Int32 nCount)
    at Libronix.SearchEngine.DocumentIndexer.WriteBufferedPostings()
    at Libronix.SearchEngine.DocumentIndexer.Flush()
    at Libronix.SearchEngine.Indexer.<WritePostings>b__0(DocumentIndexer i)
    at Libronix.Utility.EnumerableUtility.ForEach[T](IEnumerable`1 seq, Action`1 fn)
    at Libronix.SearchEngine.Indexer.WritePostings(IWorkState state)
    at Libronix.DigitalLibrary.Documents.DocumentManager.DoBuildIndex(IPausableWorkState state, DocumentManagerIndexData data)
    at Libronix.Utility.Threading.WorkStateThreadOwner`1.ThreadProc(Object objData)
    at System.Threading.ThreadHelper.ThreadStart_Context(Object state)
    at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
    at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
    at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
    at System.Threading.ThreadHelper.ThreadStart(Object obj)

  • Mark Smith
    Mark Smith MVP Posts: 11,798

    Pastor, North Park Baptist Church

    Bridgeport, CT USA

  • Donna Groskopf
    Donna Groskopf Member Posts: 12

    How and where do you even find Logos 5.1 to download? I haven't found it.

  • Anon
    Anon Member Posts: 514 ✭✭

    How and where do you even find Logos 5.1 to download? I haven't found it.

    one location here    EDIT: this would be if you have L5.0 (which I assumed)

    however, if you are using Libronix or L4 you can see your upgrade options here

     

  • Bradley Grainger (Logos)
    Bradley Grainger (Logos) Administrator, Logos Employee Posts: 11,969

    How and where do you even find Logos 5.1 to download?

    Logos 5.1 is available for free download at: http://www.logos.com/installation