Logos 5.1 Keeps Crashing

Page 1 of 1 (11 items)
This post has 10 Replies | 1 Follower

Posts 804
Bill Fiess | Forum Activity | Posted: Mon, Jul 1 2013 1:34 PM

My Logos 5.1 has installed [correctly I assume] but seems to crash as soon as I open another application [of various sorts]. Has anyone else had such a problem?

Posts 27687
Forum MVP
JT (alabama24) | Forum Activity | Replied: Mon, Jul 1 2013 2:19 PM

Please enable and post logs. See the links in my signature line for more. 

OSX & iOS | Logs |  Install

Posts 18671
Rosie Perera | Forum Activity | Replied: Mon, Jul 1 2013 3:04 PM

Someone else is having this problem too. I wonder if it's configuration specific, or a corrupted index file or something?

http://community.logos.com/forums/p/72087/501896.aspx#501896

Posts 1982
Joseph Turner | Forum Activity | Replied: Mon, Jul 1 2013 4:01 PM

Just for the fun of it, did you try restarting your computer after the installation?  I had a problem with crashing, so I just restarted and it seems fine now.

Disclaimer:  I hate using messaging, texting, and email for real communication.  If anything that I type to you seems like anything other than humble and respectful, then I have not done a good job typing my thoughts.

Posts 18671
Rosie Perera | Forum Activity | Replied: Mon, Jul 1 2013 4:25 PM

The other person was able to fix theirs by doing Logos 5.exe repair from the control panel. Try that and see if it works. Go to Control Panel > Programs & Features, select Logos Bible Software 5, click Repair.

Posts 8022
LogosEmployee

Bill Fiess:

My Logos 5.1 has installed [correctly I assume] but seems to crash as soon as I open another application [of various sorts]. Has anyone else had such a problem?

I believe you are affected by a problem in the LLS:MORPHGLOSSES resource. We will be fixing this for 5.1 SR-1. In the meantime, there are two workarounds:

1) Hide "Glossary of Morpho-Syntactic Database Terminology". Find it in the Library, Ctrl+Click it, and choose "Hide this resource". Then restart Logos 5. You can unhide it after 5.1 SR-1 ships next week.

2) Remove all annotations in the article about "imperfect waw-consecutive, wayyiqtol". Paste logosres:morphglosses;hw=imperfect_waw-consecutive;off=0;ctx=~imperfect_waw-consecutive,_wayyiqtol_$E2$80$94_T into your command box to jump straight to that article. Select all text in the article, right-click, and choose "Remove annotations". This will PERMANENTLY REMOVE those highlights (and any notes you've taken on them). Only do this if you can afford to lose those highlights. (You can recreate them in 5.1 SR-1 if desired.)

Note for users at home trying to diagnose this crash: these troubleshooting steps are only appropriate if both the following criteria are met:

1) Logos.log contains the line: Error TitleTableDictionary Title 'tense.wayyiqtol' missing from title table 'names'

2) Logos.log ends with: 

Error OurApp Unhandled exception: System.ArgumentOutOfRangeException: Specified argument was out of the range of valid values.
Parameter name: nNumber
at Libronix.Utility.BitWriter.WriteUnary(Int32 nNumber)
at Libronix.Utility.BitUtility.WriteUnary(BitWriter writer, Int32 nNumber)
at Libronix.SearchEngine.SortedPostingWriter.Write(Posting posting)
at Libronix.SearchEngine.SortedPostingWriter.Write(Posting[] aPostings, Int32 nCount)
at Libronix.SearchEngine.PostingsFileCreator.AddPostings(Posting[] aPostings, Int32 nCount)
at Libronix.SearchEngine.Indexer.AddPostings(Posting[] aPostings, Int32 nCount)
at Libronix.SearchEngine.DocumentIndexer.WriteBufferedPostings()
at Libronix.SearchEngine.DocumentIndexer.Flush()
at Libronix.SearchEngine.Indexer.<WritePostings>b__0(DocumentIndexer i)
at Libronix.Utility.EnumerableUtility.ForEach[T](IEnumerable`1 seq, Action`1 fn)
at Libronix.SearchEngine.Indexer.WritePostings(IWorkState state)
at Libronix.DigitalLibrary.Documents.DocumentManager.DoBuildIndex(IPausableWorkState state, DocumentManagerIndexData data)
at Libronix.Utility.Threading.WorkStateThreadOwner`1.ThreadProc(Object objData)
at System.Threading.ThreadHelper.ThreadStart_Context(Object state)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ThreadHelper.ThreadStart(Object obj)

Posts 70
Erik DiVietro | Forum Activity | Replied: Fri, Jul 5 2013 8:34 AM

Can't change resources in a program that won't open.

1460.LogosLogs.MYMAC.20130705-111954.zip

Posts 9090
Forum MVP
Mark Smith | Forum Activity | Replied: Fri, Jul 5 2013 9:06 AM

Erik DiVietro:

Can't change resources in a program that won't open.

1460.LogosLogs.MYMAC.20130705-111954.zip

Response given on this thread: http://community.logos.com/forums/t/72280.aspx

Pastor, North Park Baptist Church

Bridgeport, CT USA

Posts 12
Donna Groskopf | Forum Activity | Replied: Fri, Jul 12 2013 1:38 PM

How and where do you even find Logos 5.1 to download? I haven't found it.

Posts 462
Anon | Forum Activity | Replied: Fri, Jul 12 2013 2:15 PM

Donna Groskopf:

How and where do you even find Logos 5.1 to download? I haven't found it.

one location here    EDIT: this would be if you have L5.0 (which I assumed)

however, if you are using Libronix or L4 you can see your upgrade options here

 

OS X 10.14.6  |  Logos 8.8 

Posts 8022
LogosEmployee

Donna Groskopf:

How and where do you even find Logos 5.1 to download?

Logos 5.1 is available for free download at: http://www.logos.com/installation

Page 1 of 1 (11 items) | RSS