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This post has 6 Replies | 1 Follower

Posts 8
Noah Smith | Forum Activity | Posted: Mon, Jul 8 2013 10:04 PM

After following the suggestions to fix the logos 5 application from crashing it continued to crash. What happens is that I open the program, it shows the screen opening, then randomly closes. I need help because I use the program daily. Thanks.

 7875.LogosLogs.noahsmith.20130708-215836.zip

0042.LogosLogs.noahsmith.20130708-215937.zip

Posts 72
Erik DiVietro | Forum Activity | Replied: Mon, Jul 8 2013 10:19 PM

Try the solution provided for me. I had the same problem.

http://community.logos.com/forums/t/72280.aspx

Posts 8113
LogosEmployee

It looks like you have a corrupt Library Index. Please delete the following folder, then restart Logos (it will begin reindexing).

/Users/noahsmith/Library/Application Support/Logos4/Data/qg5jmix5.kan/LibraryIndex

Posts 27962
Forum MVP
JT (alabama24) | Forum Activity | Replied: Tue, Jul 9 2013 4:37 AM

Erik DiVietro:
Try the solution provided for me. I had the same problem.

A "crash" doesn't always indicate the "same problem." You need to be very careful not to take someone else's medicine. Wink

OSX & iOS | Logs |  Install

Posts 8
Noah Smith | Forum Activity | Replied: Tue, Jul 9 2013 11:02 AM

how do I do that? the program is not open long enough for me to delete any files?

Posts 8
Noah Smith | Forum Activity | Replied: Tue, Jul 9 2013 11:04 AM

Brad

Posts 22223
Forum MVP
Graham Criddle | Forum Activity | Replied: Tue, Jul 9 2013 11:24 AM

Noah Smith:

how do I do that? the program is not open long enough for me to delete any files?

Bradley was suggesting that you delete that folder while Logos is closed and then try restarting it.

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