FIX the note sync issues URGENTLY

There have been on and off mentions of problems with notes sync in Logos, resulting in duplicates. Today's last installment led me to ask for URGENT action. Namely, I had double notes in Android. The entries were identical. I decided to remove the duplicate and poof! Both disappeared! Gone is a lengthy note resulting from much study. Wonderful, just wonderful.

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JT (alabama24)

I decided to remove the duplicate and poof! Both disappeared! Gone is a lengthy note resulting from much study. Wonderful, just wonderful.

Did you check under https://documents.logos.com to see if the note document is there?

Dustin Masters (Work)

Sorry to hear you are having sync issues. If you visit documents.logos.com and duplicate the notes document, does the duplicated document contain the note that was deleted? If not, I'll still be able to recover it for you and figure out what went wrong.

Francis

https://community.logos.com/discussion/comment/520005#Comment_520005

Thanks for the replies. I was able to retrieve the last note I know I lost by using a device that had not synced yet since the deletion. Hopefully, this did not happen for other verses without my notice. Beyond the fact of recovery however, the most important point remains that the creation of duplicates is a problem in Logos annotations and that it would be nice if it were effectively remedied.

DMB

https://community.logos.com/discussion/comment/521268#Comment_521268

Sounds like an incorrectly formed SQL query.