Windows 8 crash

When on the home page, I put a topic in the "enter passage or topic" search window, it crashes when I search a topic such as "Hope," Love," "truth," etc etc. 27704.Logos Log Files.zip

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Graham Criddle

Hi James - and welcome to the forums.

It looks as though this may be trying to open the "HarperCollins Bible Dictionary (Revised and Updated)" resource in responding to your topic request (or I could be totally misreading what the logs are saying!)

To verify this could you try searching for the topic "Lovesick" which isn't included in that resource and so it won't be included in the results?

Graham

Bradley Grainger (Logos)

This crash occurs when running the Sermon Starter Guide, but I'm not able to reproduce it. Can you give some more diagnostic information about your system? On the Help menu (far right), choose "About Logos Bible Software". In the pane on the left, scroll down to "Sermon Starter Guide". The top entry in that section should be:

DB:PREACHINGTHEMES
2013-05-06T19:37:58Z
PreachingThemes.lbsptd

If the date given for "DB:PREACHINGTHEMES" is older, then this crash is probably caused by an out-of-date resource. Please enter "update resources" into the Command Box at the top of the main window to force a check for updates.

James Bills

Hi Graham, Thank you for the welcome

I did as you suggested and it worked. I was able to make a successful search and not crash.

Is there a solution?

James

James Bills

Hi Bradley,

I looked as you suggested. I found it to be identical to the one you posted.

I have not done anything more since checking it.

Should I do what as you suggested anyway, (Update resources)?

James

James Bills

Here is the latest. It works if I type in lovesick in the topic/passage search bar. If I put in "hope" "love" or anything else, it crashes.

here is the report1526.LogosCrash.txt

Graham Criddle

Here is the latest. It works if I type in lovesick in the topic/passage search bar. If I put in "hope" "love" or anything else, it crashes.

So it looks as though my hunch might have something going for it!

Is the "HarperCollins Bible Dictionary (Revised and Updated)" resource one of your highest prioritised encyclopedia? Can you prioritise five dictionaries above it? Just trying to remove it from the equation.

For details of prioritising please see http://wiki.logos.com/Prioritizing

Bradley Grainger (Logos)

What are your highest prioritised Bibles?

Angela Murashov

When on the home page, I put a topic in the "enter passage or topic" search window, it crashes when I search a topic such as "Hope," Love," "truth," etc etc.

This crash will be fixed in 5.2 Beta 2.