Win 7 spooler crashing when printing Word Studies in Logos 5

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Posts 14
Lasda | Forum Activity | Posted: Wed, Sep 18 2013 9:02 AM

When I try to print a Word Study, just a piece of the text [part of one line] comes out on the printer and then nothing.  All my printers are gone and the spooler is shut down.  Printing is completely useless in all applications because there are no printers to choose.

If I reboot, everything comes back to normal until I try to print a Word Study again. 

Note: I haven't tried to print other things from Logos -- just the word studies. 

Note: I can copy and paste stuff from the Word Study into LibreOffice and print from there just fine.

Thoughts?

Posts 8603
TCBlack | Forum Activity | Replied: Wed, Sep 18 2013 9:07 AM

I just successfully printed Bible Word Study: βάπτισμα in Windows 7, 64bit pro.

Please enable Logging (http://wiki.logos.com/Diagnostic_Logging ).

Replicate the problem.

Then upload your logs ( http://wiki.logos.com/Uploading_Logs ) so we can take a look.

Thanks. 

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Posts 14
Lasda | Forum Activity | Replied: Wed, Sep 18 2013 10:41 AM

Now I can print everything...

Last night, I could not print any word study.  I restarted Logos 5, rebooted twice and the problem was consistent across restarts and reboots.  The spooler would crash and all my printers would disappear.

Today, it is working as advertised.  I have more to do, so I'll be giving the system lots of chances to fail.

More later -- if I can get it to fail again!

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