BUG: Syntax Search Results L5 Mac 5.1

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John Fidel | Forum Activity | Posted: Sat, Oct 5 2013 11:02 AM

When I run a syntax search, the results appear quickly, however, when I attempt to scroll through the search results, I get the spinning wheel requiring a force quit. I am running the most recent stable version. Logs attached.

73536.Logos.log

6724.LogosError.log

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John Fidel | Forum Activity | Replied: Sat, Oct 5 2013 11:18 AM

The search results populate and scroll fine on my PC, so it is either an issue my Mac or Mac specific.

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Dave Hooton | Forum Activity | Replied: Sat, Oct 5 2013 12:49 PM

Cannot see anything helpful in the logs. What was the Syntax Search  (attach a screenshot)?

Dave
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Windows & Android

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John Fidel | Forum Activity | Replied: Sat, Oct 5 2013 1:02 PM

Dave thanks for looking at the logs. It is a rendering issue with the Mac. I have an MBP with 15" retina display. The attached search is simple, yet causes L5 to freeze if I scroll down the search results list. I have run the same searches on Windows without issue. I don't recall this issue prior to the recent updates, but I could be mistaken.

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Dave Hooton | Forum Activity | Replied: Sat, Oct 5 2013 1:29 PM

As you say, it is simple and causes no problem in Windows. Other Mac users should be able to reproduce it.

It would assist Logos if you edit your thread title to begin with BUG:

Dave
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Anon | Forum Activity | Replied: Sat, Oct 5 2013 1:53 PM

John Fidel:
When I run a syntax search, the results appear quickly, however, when I attempt to scroll through the search results, I get the spinning wheel requiring a force quit.

confirm on Mac.

logs:

6320.LogosLogs.syntax.20131005-134550.zip

8424.LogosLogs.syntax.20131005-134557.zip

0804.LogosLogs.syntax.20131005-134632.zip

OT: attaching log files is now an extremely slow process.

 

MacBook Pro, OS X 10.11.5, 2.8 GHz Intel i7, 8GB

6.13

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John Fidel | Forum Activity | Replied: Sat, Oct 5 2013 1:56 PM

Anon,

Thank you for the confirmation. Now we will wait until Monday and Logos can create a case for this.

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Jack Caviness | Forum Activity | Replied: Sat, Oct 5 2013 3:35 PM

John Fidel:
It is a rendering issue with the Mac. I have an MBP with 15" retina display.

Confirm the bug with a 2013 27" iMac with i7 CPU & 24 GB RAM. This is a fast machine with plenty of memory. My search was slightly faster (1.19 sec), but the display took close to a full minute (with Cascadia and ESV displayed). Attempted to scroll with the scroll wheel on my mouse—colorful spinning pizza appeared.

Took a sample

2112.LogosLogs.jackcav.20131005-183023.zip

Still spinning. Forced Quit. Logs follow

6763.LogosLogs.jackcav.20131005-183126.zip

Mac Logs | PC Logs | Install 

 

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John Fidel | Forum Activity | Replied: Sat, Oct 5 2013 3:52 PM

Thanks for confirming Jack.

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Martin Potter | Forum Activity | Replied: Sun, Oct 6 2013 12:08 PM

I have created a case for this and it will be fixed in the next update.

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John Fidel | Forum Activity | Replied: Sun, Oct 6 2013 1:15 PM

Thanks Martin!

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Jack Caviness | Forum Activity | Replied: Mon, Oct 7 2013 3:36 AM

Martin Potter:

I have created a case for this and it will be fixed in the next update.

Great response. Thank you, Logos Party!!!

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John Fidel | Forum Activity | Replied: Tue, Oct 8 2013 4:57 PM

Thanks for the quick fix for this!!

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