BUG: Parallel resources crashes Logos

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Fred Greco | Forum Activity | Posted: Sat, Oct 12 2013 3:47 PM

Trying to select a parallel resource from a Lexicons collection or a Topical collection causes Logos to crash. It does not happen with Parallel Bibles or commentaries.

Syntax for Greek lexicon collection:
type:lexicon AND (subject:greek OR title:greek) ANDNOT title:(glossary, vocab)

Syntax for Topical collection:
title:topical

Thoughts?

Fred Greco
Senior Pastor, Christ Church PCA, Katy, TX
Windows 10 64-bit; Logos 7.1 SR-2 (Reformed Platinum)

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Rich DeRuiter | Forum Activity | Replied: Sat, Oct 12 2013 5:14 PM

Fred Greco:
Trying to select a parallel resource from a Lexicons collection or a Topical collection causes Logos to crash. It does not happen with Parallel Bibles or commentaries.

Please edit the title of this thread and put the word "Bug" in it.

I am getting the same thing selecting parallel Bible dictionaries.

Here are the logs:

4670.Logos.log

8816.LogosCrash.txt

6102.LogosError.log

NOTE: I just bought a resource, but did not let indexing finish indexing that resource. I'll do that and try again. But I don't believe that's the issue.

 Help links: WIKI;  Logos 6 FAQ. (Phil. 2:14, NIV)

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Rich DeRuiter | Forum Activity | Replied: Sat, Oct 12 2013 5:16 PM

[Rather than Edit]

Looking at the logs I see this line:

Error OurApp Unhandled exception: System.ArgumentException: headwordLanguage must not be Neutral
Parameter name: headwordLanguage

That suggests to me that the Smart Selection parameters may be conflicting with older resources. Thoughts?

 Help links: WIKI;  Logos 6 FAQ. (Phil. 2:14, NIV)

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Jack Caviness | Forum Activity | Replied: Sat, Oct 12 2013 5:24 PM

Confirm the crash. 

Fred, could you change the title of this thread to place BUG: at the beginning of the title? That way, someone at Logos is more likely to notice.

Logos 5.2 Beta 1 on Mac OS 10.8.5. This attempt was to select a parallel resource from BDAG. Crash can be reliably produced whether the Greek Lexicon is opened by double-click or from the right click menu. First log started from double-click to open BDAG

1261.LogosLogs.jackcav.20131012-201512.zip

Second crash identical (no log). Third crash initiated from right-click menu to open MM (different layout)

2476.LogosLogs.jackcav.20131012-202103.zip

EDIT: See that Richard posted while I was happily crashing my app. This confirms that it is not a Mac-only bug. Happy to have my Windows brethren share in the blessing.

Posts 406
Fred Greco | Forum Activity | Replied: Sat, Oct 12 2013 9:11 PM

Thanks for confirming, Richard and Jack. I have edited the title.

Fred Greco
Senior Pastor, Christ Church PCA, Katy, TX
Windows 10 64-bit; Logos 7.1 SR-2 (Reformed Platinum)

Posts 13397
Mark Barnes | Forum Activity | Replied: Sun, Oct 13 2013 1:49 AM

For the sake of completeness, it's worth noting that using the left or right arrow keys also produces the crash.

On other other hand, double-clicking in the blank space to the right of the tab doesn't crash.

Clicking the plus tab, and then selecting the resource from the right column also doesn't crash. That's probably the best work-around for now.

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Jack Caviness | Forum Activity | Replied: Sun, Oct 13 2013 2:04 AM

Thank you for the more thorough testing.

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NB.Mick | Forum Activity | Replied: Sun, Oct 13 2013 5:15 AM

Richard DeRuiter:

[Rather than Edit]

Looking at the logs I see this line:

Error OurApp Unhandled exception: System.ArgumentException: headwordLanguage must not be Neutral
Parameter name: headwordLanguage

That suggests to me that the Smart Selection parameters may be conflicting with older resources. Thoughts?

This error is a known bug - Bradley has commented in at least two such threads recently. Maybe the detailed testing here helps in solving this fully.

Running Logos 8 latest beta version on Win 10

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Mark Barnes | Forum Activity | Replied: Sun, Oct 13 2013 5:37 AM

NB.Mick:
This error is a known bug - Bradley has commented in at least two such threads recently

I can't find any other reports.

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NB.Mick | Forum Activity | Replied: Sun, Oct 13 2013 5:43 AM

Mark Barnes:

NB.Mick:
This error is a known bug - Bradley has commented in at least two such threads recently

I can't find any other reports.

e.g here: http://community.logos.com/forums/t/76252.aspx 

Running Logos 8 latest beta version on Win 10

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Mark Barnes | Forum Activity | Replied: Sun, Oct 13 2013 8:39 AM

NB.Mick:

Thanks. Odd that that page hasn't been indexed by Google yet.

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Jack Caviness | Forum Activity | Replied: Sun, Oct 13 2013 2:16 PM

NB.Mick:

Mark Barnes:

NB.Mick:
This error is a known bug - Bradley has commented in at least two such threads recently

I can't find any other reports.

e.g here: http://community.logos.com/forums/t/76252.aspx 

The thread opening with this link discusses a totally different problem.

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Mark Barnes | Forum Activity | Replied: Sun, Oct 13 2013 3:14 PM

Jack Caviness:
The thread opening with this link discusses a totally different problem.

Yes, but the crash message is the same, and as that's a new error, it's very likely the two crashes have the same cause (or at least are linked).

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NB.Mick | Forum Activity | Replied: Sun, Oct 13 2013 4:48 PM

Mark Barnes:

NB.Mick:

Thanks. Odd that that page hasn't been indexed by Google yet.

It has now (click your link again), only a couple of hours ago. Maybe that's because the error message is not spelled out in the posts, but is in a (non-zipped) logfile. 

Running Logos 8 latest beta version on Win 10

Posts 13397
Mark Barnes | Forum Activity | Replied: Sun, Oct 13 2013 10:56 PM

NB.Mick:
It has now (click your link again), only a couple of hours ago.

The log file that shows in the results is from this thread.

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NB.Mick | Forum Activity | Replied: Sun, Oct 13 2013 11:15 PM

Embarrassed

Oh 

Running Logos 8 latest beta version on Win 10

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Angela Murashov | Forum Activity | Replied: Tue, Oct 22 2013 2:42 PM

Fred Greco:
Trying to select a parallel resource from a Lexicons collection or a Topical collection causes Logos to crash.

This crash will be fixed in 5.2 Beta 2.

Posts 406
Fred Greco | Forum Activity | Replied: Tue, Oct 22 2013 2:45 PM

Great! Any idea on when the next beta drop is expected?

Fred Greco
Senior Pastor, Christ Church PCA, Katy, TX
Windows 10 64-bit; Logos 7.1 SR-2 (Reformed Platinum)

Posts 22732
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Graham Criddle | Forum Activity | Replied: Tue, Oct 22 2013 2:47 PM

Fred Greco:

Great! Any idea on when the next beta drop is expected?

it has just been made available - http://community.logos.com/forums/p/76710/536900.aspx#536900

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