BUG: 5.2b3 ESV notes cause crash

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This post has 9 Replies | 2 Followers

Posts 406
Fred Greco | Forum Activity | Posted: Sat, Feb 1 2014 7:50 PM

When clicking the notes in the ESV Bible, Logos crashes. Hovering does not cause a crash, and the bubble shows up with the text; but when you actually click the note link, it crashes.

Fred Greco
Senior Pastor, Christ Church PCA, Katy, TX
Windows 10 64-bit; Logos 7.1 SR-2 (Reformed Platinum)

Posts 25652
Forum MVP
Dave Hooton | Forum Activity | Replied: Sat, Feb 1 2014 8:19 PM

I cannot reproduce from any note, let alone that one in Lk 3:22. Please upload the crash log.

Dave
===

Windows 10 & Android 8

Posts 406
Fred Greco | Forum Activity | Replied: Sat, Feb 1 2014 8:24 PM

Where do I get the crash log again?

Fred Greco
Senior Pastor, Christ Church PCA, Katy, TX
Windows 10 64-bit; Logos 7.1 SR-2 (Reformed Platinum)

Posts 25652
Forum MVP
Dave Hooton | Forum Activity | Replied: Sat, Feb 1 2014 8:26 PM

See http://wiki.logos.com/Diagnostic_Logging

Dave
===

Windows 10 & Android 8

Posts 406
Fred Greco | Forum Activity | Replied: Sat, Feb 1 2014 8:30 PM

I hope this is right.

2845.Logos Log Files.zip

Fred Greco
Senior Pastor, Christ Church PCA, Katy, TX
Windows 10 64-bit; Logos 7.1 SR-2 (Reformed Platinum)

Posts 1471
Angela Murashov | Forum Activity | Replied: Mon, Feb 3 2014 8:24 AM

I can reproduce this crash (same crash as reported here http://community.logos.com/forums/t/80808.aspx). I will add a link to this forum post to the case I created for Development so that we will update you once this crash is fixed.

Posts 1471
Angela Murashov | Forum Activity | Replied: Mon, Feb 3 2014 9:11 AM

This crash will be fixed in the next beta, 5.2a Beta 4. Smile

Posts 406
Fred Greco | Forum Activity | Replied: Wed, Feb 12 2014 12:34 PM

Was this fixed? I did not see it in the Release Notes (but might have missed it).

Fred Greco
Senior Pastor, Christ Church PCA, Katy, TX
Windows 10 64-bit; Logos 7.1 SR-2 (Reformed Platinum)

Posts 1471
Angela Murashov | Forum Activity | Replied: Wed, Feb 12 2014 12:49 PM

Fred Greco:
Was this fixed? I did not see it in the Release Notes (but might have missed it).

Yes this should be fixed in 5.2a Beta 4. I'm sorry I forgot to add the release notes, I'll add it right now. Thank you Smile

Posts 406
Fred Greco | Forum Activity | Replied: Wed, Feb 12 2014 12:51 PM

Thanks. Confirmed it is fixed for me - I needed to wait for all downloading and indexing to finish first.

Fred Greco
Senior Pastor, Christ Church PCA, Katy, TX
Windows 10 64-bit; Logos 7.1 SR-2 (Reformed Platinum)

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