Help - Preparing your library (4 hours and counting)

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Posts 76
Tim Bray | Forum Activity | Posted: Tue, Feb 4 2014 2:30 PM

Hi,

Wondering if there are any Logos 'tec' people out there that can help.

I have the "preparing your library...this may take a while" message for a while now and nothing seems to be happening. I have tried closing logos and opening the programme again, tried rebooting but no lucjk.

FYI

Windows 7 

Logos 5 (latest update not beta)

Thanks

Tim

 

Posts 25660
Forum MVP
Dave Hooton | Forum Activity | Replied: Tue, Feb 4 2014 2:54 PM

If you've tried rebooting the computer, try it again! If that fails we need to see some diagnostic logs (zip the Logos Log files folder and upload using the paper-clip icon).

NB. Let Preparation happen for about 1.5 hour before uploading the logs. How many books in your library?  What computer/CPU?

Dave
===

Windows 10 & Android 8

Posts 76
Tim Bray | Forum Activity | Replied: Tue, Feb 4 2014 3:29 PM

Hi Dave,

Log flies attached

Logos - 2700+ books

Computer:

Toshiba Notebook

Intel Core i7-2670QM @ 2.20GHz

8GM Ram

Win 7 - 64Bit

24262.Logos Log Files.zip

 

Posts 3170
LogosEmployee
Thomas Ball | Forum Activity | Replied: Tue, Feb 4 2014 3:33 PM

Hi Tim,

I'm going to email you about this. 

 

Posts 76
Tim Bray | Forum Activity | Replied: Tue, Feb 4 2014 3:59 PM

Hi Tommy, Just emailed you again...another sort of crash :-(

 

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