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This post has 22 Replies | 1 Follower

Posts 1085
Lee | Forum Activity | Posted: Thu, Feb 13 2014 5:56 AM

I have tried to update but it does not change?

what needs to be done?

L4 Bible Study, L5 Reformed Bronze, & L5 Gold, L6 Platinum & Reformed Platinum, L7 Platinum, L8 Baptist Platinum.
2015 rMBP 15" 2.2GHz 16GB 256GB SSD, running macOS Mojave   iPad Mini 4,   iPhone 6.

Posts 99
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Patrick Nausha (Faithlife) | Forum Activity | Replied: Thu, Feb 13 2014 10:50 AM

Lee,

Do you see a check mark next to the Bio field after editing? Try clicking outside of the text area. When the field loses focus, that is when it is saved.

-Patrick

Software Developer
Faithlife

Posts 1085
Lee | Forum Activity | Replied: Thu, Feb 13 2014 10:40 PM

Hi Patrick

No I don't see a check mark by the field. But my system is working faster because I have a SSD. I don't know if that is why I don't see it or something else.

It would be very nice if we could have an update button for the profile.

L4 Bible Study, L5 Reformed Bronze, & L5 Gold, L6 Platinum & Reformed Platinum, L7 Platinum, L8 Baptist Platinum.
2015 rMBP 15" 2.2GHz 16GB 256GB SSD, running macOS Mojave   iPad Mini 4,   iPhone 6.

Posts 1085
Lee | Forum Activity | Replied: Thu, Feb 13 2014 11:09 PM

Ok I cleared all the information in the bio and I think that reset it.

L4 Bible Study, L5 Reformed Bronze, & L5 Gold, L6 Platinum & Reformed Platinum, L7 Platinum, L8 Baptist Platinum.
2015 rMBP 15" 2.2GHz 16GB 256GB SSD, running macOS Mojave   iPad Mini 4,   iPhone 6.

Posts 1085
Lee | Forum Activity | Replied: Sat, Feb 15 2014 6:33 AM

Ok after waiting one day, I did edit the bio* and I saw the arrow that should mean it saved but what I have for my bio* still has not been changed.

can I get some help with this?

L4 Bible Study, L5 Reformed Bronze, & L5 Gold, L6 Platinum & Reformed Platinum, L7 Platinum, L8 Baptist Platinum.
2015 rMBP 15" 2.2GHz 16GB 256GB SSD, running macOS Mojave   iPad Mini 4,   iPhone 6.

Posts 1798
Tom | Forum Activity | Replied: Sat, Feb 15 2014 10:17 AM

Lee Garrison:

Ok after waiting one day, I did edit the bio* and I saw the arrow that should mean it saved but what I have for my bio* still has not been changed.

can I get some help with this?

Lee, sorry you are frustrated with the Bio page, it is a royal pain in the (neck). Sad

I have had problems with this page also, they need to add something as simple as "Save changes" or "Update to current settings". Yes

I have found that when if make a change, then click somewhere out of the box I was editing, it will update (it will very briefly give you a check mark next to the text box)  

The only other thing I can think of,  is that some how you have the page saved to your internet browser and it needs to be deleted? A long shot I know!

God Bless Ya, Tom

www.hombrereformado.org  Solo a Dios la Gloria   Apoyo

Posts 1085
Lee | Forum Activity | Replied: Fri, Feb 21 2014 7:08 AM

Hello and thanks Tom

I have updated it, clicked outside of the box I see the check mark. And I have checked my post but the change has not been updated...

I really don't know what else to do.

L4 Bible Study, L5 Reformed Bronze, & L5 Gold, L6 Platinum & Reformed Platinum, L7 Platinum, L8 Baptist Platinum.
2015 rMBP 15" 2.2GHz 16GB 256GB SSD, running macOS Mojave   iPad Mini 4,   iPhone 6.

Posts 99
LogosEmployee
Patrick Nausha (Faithlife) | Forum Activity | Replied: Fri, Feb 21 2014 9:39 AM

Lee,

We are looking into your problem now.

-Patrick

Software Developer
Faithlife

Posts 99
LogosEmployee
Patrick Nausha (Faithlife) | Forum Activity | Replied: Fri, Feb 21 2014 10:15 AM

We were unable to find an issue with saving fields in the Profile, Account Settings tab.

What browser are you using? Are you using any browser plugins?

-Patrick

Software Developer
Faithlife

Posts 1085
Lee | Forum Activity | Replied: Wed, Feb 26 2014 8:12 AM

Hello Patrick I use ie 11 & or Google Chrome. But most of the time ie 1, I don't use any plugins that i know of. I also don't know how to check or disable them if i do have any.

L4 Bible Study, L5 Reformed Bronze, & L5 Gold, L6 Platinum & Reformed Platinum, L7 Platinum, L8 Baptist Platinum.
2015 rMBP 15" 2.2GHz 16GB 256GB SSD, running macOS Mojave   iPad Mini 4,   iPhone 6.

Posts 1085
Lee | Forum Activity | Replied: Mon, Mar 10 2014 7:15 AM

Hello Patrick

I don't know what more I can do, I have deleted all text in the bio* hoping this will make it update.

How do I check for plugins?

Lee

L4 Bible Study, L5 Reformed Bronze, & L5 Gold, L6 Platinum & Reformed Platinum, L7 Platinum, L8 Baptist Platinum.
2015 rMBP 15" 2.2GHz 16GB 256GB SSD, running macOS Mojave   iPad Mini 4,   iPhone 6.

Posts 1085
Lee | Forum Activity | Replied: Wed, Mar 12 2014 7:07 AM

I have tried to do everything I can. I checked and I don't have plugins installed...

can someone just clear my bio information?

L4 Bible Study, L5 Reformed Bronze, & L5 Gold, L6 Platinum & Reformed Platinum, L7 Platinum, L8 Baptist Platinum.
2015 rMBP 15" 2.2GHz 16GB 256GB SSD, running macOS Mojave   iPad Mini 4,   iPhone 6.

Posts 99
LogosEmployee
Patrick Nausha (Faithlife) | Forum Activity | Replied: Wed, Mar 12 2014 9:23 AM

Lee,

I don't see any bio information listed on your profile. Can you send me a screen shot of the bio information that you're seeing?

-Patrick

Software Developer
Faithlife

Posts 1798
Tom | Forum Activity | Replied: Thu, Mar 13 2014 11:04 AM

Lee Garrison:

I have tried to do everything I can. I checked and I don't have plugins installed...

can someone just clear my bio information?

Lee don´t know what you are seeing, but this what the public sees! Big Smile  Looks cleared to me! Big Smile

www.hombrereformado.org  Solo a Dios la Gloria   Apoyo

Posts 1085
Lee | Forum Activity | Replied: Mon, Mar 31 2014 5:30 AM

This is what I see

L4 Bible Study, L5 Reformed Bronze, & L5 Gold, L6 Platinum & Reformed Platinum, L7 Platinum, L8 Baptist Platinum.
2015 rMBP 15" 2.2GHz 16GB 256GB SSD, running macOS Mojave   iPad Mini 4,   iPhone 6.

Posts 99
LogosEmployee
Patrick Nausha (Faithlife) | Forum Activity | Replied: Mon, Mar 31 2014 1:11 PM

Are you referring to the system specs you have in your post signature? The "L4 Bible Study (LE), L5 Bronze ..." is your signature which can be changed at http://community.logos.com/user/EditProfile.aspx under Site Options.

-Patrick

Software Developer
Faithlife

Posts 1085
Lee | Forum Activity | Replied: Tue, Apr 1 2014 5:44 AM

Yes I am, I have changed that and updated but it does not change it in the system.

What I have tried to change it to is the following.

L4 Bible Study (LE), L5 Bronze, w\Minimal Crossgrade. Windows 7 Home Premium, Asus U31S, Intel Core i3 2.2GHz, 8GB Ram, 256GB SSD.
Galaxy Tab 3 w/64GB SD.
Sky Vega IM-T100K.

It does show me the green arrow meaning that it updated but that is as far as it gets.

L4 Bible Study, L5 Reformed Bronze, & L5 Gold, L6 Platinum & Reformed Platinum, L7 Platinum, L8 Baptist Platinum.
2015 rMBP 15" 2.2GHz 16GB 256GB SSD, running macOS Mojave   iPad Mini 4,   iPhone 6.

Posts 1085
Lee | Forum Activity | Replied: Tue, Apr 1 2014 5:49 AM

L4 Bible Study, L5 Reformed Bronze, & L5 Gold, L6 Platinum & Reformed Platinum, L7 Platinum, L8 Baptist Platinum.
2015 rMBP 15" 2.2GHz 16GB 256GB SSD, running macOS Mojave   iPad Mini 4,   iPhone 6.

Posts 1085
Lee | Forum Activity | Replied: Fri, Apr 4 2014 9:53 AM

Why is this such a difficult thing to get updated?

I have even tried to update this with all plug ins blocked.

L4 Bible Study, L5 Reformed Bronze, & L5 Gold, L6 Platinum & Reformed Platinum, L7 Platinum, L8 Baptist Platinum.
2015 rMBP 15" 2.2GHz 16GB 256GB SSD, running macOS Mojave   iPad Mini 4,   iPhone 6.

Posts 41
LogosEmployee
David Rogers (Faithlife) | Forum Activity | Replied: Fri, Apr 4 2014 10:41 AM

Hello Lee, I see exactly what you have in the Bio box in this image on your profile page at https://faithlife.com/lee-garrison

I am guessing that you are wondering why it doesn't update your forum signature? I don't know the answer to that but I will look into it.

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