Bug: Scrolling resources in Library

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Dave Hooton | Forum Activity | Posted: Fri, Feb 28 2014 3:52 AM

Used a filter to show 42 resources in Library and had difficulty seeing the last resource after scrolling down. This is illustrated by applying the filter to a Collection and scrolling to the bottom. In this case Library shows the last resource:-

If I scroll Library up and down from that position a few pixels of the the last resource are shown. If I then scroll Collections up and down the last resource is visible!

I removed the filter in Library and scrolled all the way down and then up:

It took about 30s seconds before the blank area was refreshed with resource details.

I scrolled down a little way and then up again to be confronted with the same issue and it took about 60s to refresh.

The top few resources were missing in both cases until I re-sorted by Title.

Dave
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Jack Caviness | Forum Activity | Replied: Fri, Feb 28 2014 5:57 AM

Could not duplicate any of these problems in 5.2a Beta 5 Mac. 

Dave Hooton:
It took about 30s seconds before the blank area was refreshed with resource details.

Took 1 or 2 seconds for me.

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Graham Criddle | Forum Activity | Replied: Fri, Feb 28 2014 6:01 AM

Jack Caviness:
Could not duplicate any of these problems in 5.2a Beta 5 Mac. 

And I can't duplicate them on Windows either

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Angela Murashov | Forum Activity | Replied: Fri, Feb 28 2014 9:47 AM

Dave Hooton:

It took about 30s seconds before the blank area was refreshed with resource details.

I scrolled down a little way and then up again to be confronted with the same issue and it took about 60s to refresh.

The top few resources were missing in both cases until I re-sorted by Title.

Dave, I wasn't able to reproduce this. Sad Are you able to reproduce this consistently? Or did this bug go away after restarting the app?

Maybe there's something in the logs that will help the Developers see what the issue is? 

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Dave Hooton | Forum Activity | Replied: Fri, Feb 28 2014 12:20 PM

Angela Murashov:
Maybe there's something in the logs that will help the Developers see what the issue is? 

Here's the log:

3733.Scrolling_issues_B5.zip

I can still reproduce the problem with scrolling the filtered Library and the last resource being partially or completely obscured. The filter is the long one that ends ANDNOT type:commentary

Dave
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Windows 10 & Android 8

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Angela Murashov | Forum Activity | Replied: Fri, Feb 28 2014 3:39 PM

Dave Hooton:

Angela Murashov:
Maybe there's something in the logs that will help the Developers see what the issue is? 

Here's the log:

3733.Scrolling_issues_B5.zip

I can still reproduce the problem with scrolling the filtered Library and the last resource being partially or completely obscured. The filter is the long one that ends ANDNOT type:commentary

I will create a case for Development to investigate both of the issues. Thanks! Smile

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Angela Murashov | Forum Activity | Replied: Tue, Mar 11 2014 12:06 PM

Angela Murashov:
I will create a case for Development to investigate both of the issues. Thanks! Smile

The two issues should be fixed in 5.2a Beta 6. 

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Dave Hooton | Forum Activity | Replied: Tue, Mar 11 2014 7:39 PM

Angela Murashov:
The two issues should be fixed in 5.2a Beta 6. 

One issue is fixed but I can still reproduce the problem with the last resource being partially or completely obscured when Library is filtered.

Dave
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Windows 10 & Android 8

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Angela Murashov | Forum Activity | Replied: Wed, Mar 12 2014 10:39 AM

Dave Hooton:

Angela Murashov:
The two issues should be fixed in 5.2a Beta 6. 

One issue is fixed but I can still reproduce the problem with the last resource being partially or completely obscured when Library is filtered.

I'm sorry but I am not able to reproduce the problem with the last resource being partially or completely obscured when Library is filtered.

Can you please provide detailed steps to help me reproduce this issue? When you scroll in the Library do you use the trackpad, the scroll wheel of the mouse or do you click and drag the scroll bar? 

Thank you! Smile

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Dave Hooton | Forum Activity | Replied: Wed, Mar 12 2014 3:32 PM

Angela Murashov:
When you scroll in the Library do you use the trackpad, the scroll wheel of the mouse or do you click and drag the scroll bar? 

I click and drag the scroll bar with a trackpad. I can reproduce at will in both Collections and Library with the rule/filter I indicated above.

Dave
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Windows 10 & Android 8

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Angela Murashov | Forum Activity | Replied: Tue, Mar 18 2014 1:14 PM

Dave Hooton:

Angela Murashov:
When you scroll in the Library do you use the trackpad, the scroll wheel of the mouse or do you click and drag the scroll bar? 

I click and drag the scroll bar with a trackpad. I can reproduce at will in both Collections and Library with the rule/filter I indicated above.

I'm sorry Dave but I took a look at this issue with a Developer and we were not able to reproduce it. 

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Dave Hooton | Forum Activity | Replied: Tue, Mar 18 2014 3:10 PM

Angela Murashov:
I'm sorry Dave but I took a look at this issue with a Developer and we were not able to reproduce it. 

It took about 15 down scrolls this morning but then it appeared more frequently (every 3 or 4 times). On the same laptop, same resolution, I can't reproduce it with the stable version; the scroll bar appears to be firmly 'locked on' to the resources.

Dave
===

Windows 10 & Android 8

Posts 1471
Angela Murashov | Forum Activity | Replied: Tue, Mar 18 2014 3:44 PM

Dave Hooton:

Angela Murashov:
I'm sorry Dave but I took a look at this issue with a Developer and we were not able to reproduce it. 

It took about 15 down scrolls this morning but then it appeared more frequently (every 3 or 4 times). On the same laptop, same resolution, I can't reproduce it with the stable version; the scroll bar appears to be firmly 'locked on' to the resources.

Okay, thank you for the further information.

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