Please Help...

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Posts 286
Mathew Voth | Forum Activity | Posted: Tue, Mar 25 2014 3:36 PM

Suddenly I seem to be having an issue with indexing. When I open Logos it says that my library is indexing, however it makes no progress, and only gives me the option of pausing it.

Any suggestions on how I could "reboot" it or something?

Thanks for any help!

Matt

Posts 28284
Forum MVP
JT (alabama24) | Forum Activity | Replied: Tue, Mar 25 2014 3:51 PM

Please enable and post logs.

OSX & iOS | Logs |  Install

Posts 15805
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Tue, Mar 25 2014 8:03 PM

Would like to look at Logos Diagnostic Log Files:

OS X => https://www.logos.com/support/logos5/mac/problem

Windows => https://www.logos.com/support/logos5/windows/problem

Keep Smiling Smile

Posts 9947
George Somsel | Forum Activity | Replied: Tue, Mar 25 2014 8:19 PM

Sometimes shutting down Logos and restarting it helps when it doesn't seem to be indexing.

george
gfsomsel

יְמֵי־שְׁנוֹתֵינוּ בָהֶם שִׁבְעִים שָׁנָה וְאִם בִּגְבוּרֹת שְׁמוֹנִים שָׁנָה וְרָהְבָּם עָמָל וָאָוֶן

Posts 1674
Paul N | Forum Activity | Replied: Tue, Mar 25 2014 8:20 PM

Matthew,

I experienced the same thing tonight.  If you have the luxury of letting Logos run, after close to an hour the indexing began and ran as normal.

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