update installation error

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Johnson V | Forum Activity | Posted: Sat, May 17 2014 11:38 PM

the automatic update was installed and when i "install update", it shows the following error message "update error: an error occurred while extracting the archive. please try again later. cancel update" what am i to do?

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Graham Criddle | Forum Activity | Replied: Sat, May 17 2014 11:44 PM

Hi Johnson - and welcome to the forums.

Are you seeing this error with Logos 5 - on Windows or Mac?

If so, suggest you try reinstalling the latest version using the appropriate link at https://www.logos.com/install 

Graham

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