Logos only lets your transfer book Licenses once???

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This post has 326 Replies | 5 Followers

Posts 461
Robert Harner | Forum Activity | Replied: Mon, Sep 1 2014 11:21 AM

Super.Tramp:

But I am a guy that still owns a VCR, . . . And I have LP records, cassette tapes . . .The future looks bleak. Sad

I still have 8-tracks and 78's   (If I Knew You Were Comin' I'd 've Baked a Cake)

Posts 406
Paul C | Forum Activity | Replied: Mon, Sep 1 2014 11:54 AM

Robert Harner:
I still have 8-tracks and 78's
My mother passed in 2012 (She was 94) She hailed from the day when high tech meant a buggy with steel wheels. She resisted all but the simplest of media machines. There was an antenna on the roof,. Three channels were enough. Her microwave had a simple timer and a "Go" button. She said if it didn't have a hoe handle attached to it, She wasn't qualified to run it. She never became reliant on the technology we hold so dear. The same technology that will be extinct tomorrow. But even in death, she displayed a serenity that I still strive for...and may never attain. Oh, to be more like Her.Sad

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Matthew C Jones | Forum Activity | Replied: Mon, Sep 1 2014 12:09 PM

Schezic:
Some dreams DO come true. Smile

Hmm. I have a movie still autographed by Robin Williams. It is from the movie What Dreams May Come.  Sad  

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Matthew C Jones | Forum Activity | Replied: Mon, Sep 1 2014 12:13 PM

Paul C:
Oh, to be more like Her.

Yes for all of us.           moth...dust..corrosion...thieves       Nothing material is forever.

Logos 7 Collectors Edition

Posts 14
Helen | Forum Activity | Replied: Mon, Sep 1 2014 12:24 PM
 David Dobbs:

Well if Logos does ever become Logosflix, I am claiming royalties.  Because you all just witnessed it here that I came up with the idea.  I think 3% of sales would suffice Big Smile.

No, you didn't! http://community.logos.com/forums/p/50184/380033.aspx#380033

Well, I still came up with the name, "Logosflix" which should definitely be used.  So I guess I will just take 1%.

Posts 2038
Unix | Forum Activity | Replied: Mon, Sep 1 2014 12:30 PM

No need to feel sorry at all, Denise. I have use for the volumes and love them. I will remember the transfer, it was very kind of You:

Denise:
I feel really sorry for Unix.  I just assumed if he didn't need the volumes that I didn't need, he could move them along to another user.


The rest of this post is not related to the OP. Dan Francis mentioned the dilemma of how to present Logos to people. Today (the last day of returning a valuable resource) I'm considering whether my solution for that should be using the extra Logos account I have, for that purpose. The few items that account contains consists of what I think anyone would be grateful to receive plus a few free books, and eventually I want to get rid of the entire account. I tried to very briefly express my idea at seminary last week to about three dozen people and have talked to six persons about what Bible Study software is and to three of them I told more about the most valuable resource in the account. So there has been little interest. The New Testament senior lecturer told the class that everyone will be introduced to the Bible Study Software alternatives a year from now - so perhaps I'll have a better chance later on to explain to more people and/or guide them. But at that point I will be focusing on Greek and postponing taking the rest of the seminary program, so my best bet will be to talk to one person at a time. This is legal but the value of the extra copy of the resource (which I have myself as well of course) doesn't make me a better Logos customer, I'm only sure that one person at Logos's office at Accounting knows that I presently operate two accounts.

To just return the item (the reason I bought the extra copy in the first place was mostly because of the high discount % on the website) would free money for other things and save interest rate costs as I will be paying off my Accordance and Logos purchases this Autumn with my cheque account. What should I do? I was hoping that someone would for example want to study with me at seminary or study Greek with me, or be my friend, and that that would give me a chance to give or sell the person that account.

Aply!
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Matthew C Jones | Forum Activity | Replied: Mon, Sep 1 2014 1:12 PM

Unix:
This is legal but the value of the extra copy of the resource (which I have myself as well of course) doesn't make me a better Logos customer, I'm only sure that one person at Logos's office at Accounting knows that I presently operate two accounts.

I got my wife her own small base package. It is perfectly legal and has several benefits. 

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Jacob Hantla | Forum Activity | Replied: Mon, Sep 1 2014 1:20 PM

Bob Pritchett:

Again, as I repeat over and over, our only solid policy is doing the right thing for the customer, and these lightweight policies/guidelines that emerge organically over time are simply our team's response to abuse problems, and ways to 'call it out' in advance / provide a rule we can cite if/when we need to invoke it. But clearly it's offending our best customers, and we don't want that.

In the midst of all of this thread, as I read, I just want to draw attention to what I have only found to be true in my more than a decade of almost daily interaction with Logos: Bob and the gang genuinely do what is right for the customer even when it costs them money. They often go above and beyond, well beyond what would be "right". The reality that Bob points out that some abuse the system should concern all of us. I spend thousands of dollars per year in Logos and spend thousands of hours benefitting from the software and resources. It is in all of our best interests to encourage Logos to stand by the policy to do what is right. That may result sometimes in them not giving abusive customers what they want. I am not worried about my tens of thousands of dollars of investments. I don't think that's short sighted or foolish, it is a trust based on what I have observed about the company that makes me know that I will have no problem transferring my resources to my kids or whomever else I want. 

Bob thank you for your candor in this thread.

Jacob Hantla
Pastor/Elder, Grace Bible Church
gbcaz.org

Posts 150
Darcy S. Van Horn | Forum Activity | Replied: Mon, Sep 1 2014 1:25 PM

Jacob Hantla:

Bob Pritchett:

Again, as I repeat over and over, our only solid policy is doing the right thing for the customer, and these lightweight policies/guidelines that emerge organically over time are simply our team's response to abuse problems, and ways to 'call it out' in advance / provide a rule we can cite if/when we need to invoke it. But clearly it's offending our best customers, and we don't want that.

In the midst of all of this thread, as I read, I just want to draw attention to what I have only found to be true in my more than a decade of almost daily interaction with Logos: Bob and the gang genuinely do what is right for the customer even when it costs them money. They often go above and beyond, well beyond what would be "right". The reality that Bob points out that some abuse the system should concern all of us. I spend thousands of dollars per year in Logos and spend thousands of hours benefitting from the software and resources. It is in all of our best interests to encourage Logos to stand by the policy to do what is right. That may result sometimes in them not giving abusive customers what they want. I am not worried about my tens of thousands of dollars of investments. I don't think that's short sighted or foolish, it is a trust based on what I have observed about the company that makes me know that I will have no problem transferring my resources to my kids or whomever else I want. 

Bob thank you for your candor in this thread.

YesYesYes

Posts 1141
Juanita | Forum Activity | Replied: Mon, Sep 1 2014 2:13 PM

Thanks, Jacob, for saying what I didn't have the right words for!  Bottom line:  I trust Bob and I have had Logos software since 2000.

Posts 525
Kent | Forum Activity | Replied: Mon, Sep 1 2014 4:24 PM

I think Bob and Logos have earned our trust.

Does anybody remember this the $40,000 mistake.

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Matthew C Jones | Forum Activity | Replied: Mon, Sep 1 2014 5:49 PM

Kent:

I think Bob and Logos have earned our trust.

Does anybody remember this the $40,000 mistake.

That is right, Kent. Bob does deserve our trust.  I am emailing Dave Kaplan tomorrow with an order.   No joke.

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Posts 11064
Denise | Forum Activity | Replied: Mon, Sep 1 2014 6:15 PM

Where'd the idea come from that Bob has to 'earn' people's trust?  

I certainly don't demand the CEO of Walmart 'earn' my trust.   We go to the store ... see if they have what we want, and if not, check out the Target.  Walmart 'earns' for their employees and stockholders.  Bob (should) be taking care of his family, and Logos employees.  I'd hope whatever events he faces in the future, that he'll take care of these two groups first.

And I certainly don't think Bob will purposely fly his company into the ground, climb out, and then say, 'Well, gee.  I guess I didn't earn your trust.'   If anything happens, the first to loose will be Bob and the employees.  I think they'll try to keep the ship afloat independent of confident guesses for the future and interesting rocks of the shores of Giglio.

That's why ST's question remains on the table.

"I didn't know God made honky tonk angels."

Posts 525
Kent | Forum Activity | Replied: Mon, Sep 1 2014 6:24 PM

Denise please see this link.

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Bruce Dunning | Forum Activity | Replied: Mon, Sep 1 2014 6:56 PM

I have been away from the forums for several days and thought this thread would have ended by now. I think Bob has done an admirable job at explaining his perspective in this thread and for that I am very appreciative.

Using adventure and community to challenge young people to continually say "yes" to God

Posts 74
Ralph Hale | Forum Activity | Replied: Tue, Sep 2 2014 12:27 AM

Denise:

Now if we can just get MJ, ST, Kent and so forth to listen to themselves.   Maybe if we gave them a 'star' or something similar.

What are the advantages of "Stardom"? Do the Most Valued Police get preferential treatment when it comes to transfers, ETC?

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MJ. Smith | Forum Activity | Replied: Tue, Sep 2 2014 1:24 AM

Ralph Hale:
What are the advantages of "Stardom"? Do the Most Valued Police get preferential treatment when it comes to transfers, ETC?

No but it gives you justification for filling your Logos travel mug with something stronger than it was intended for -- a quintuple shot espresso laced with ...... (sorry, that is the real MVP secret that I'll not reveal).

Actual advantages: The MVP's have each others' email addresses ... and a bit more confidence that 2 or 3 Logos employees will read our emails to them fairly quickly i.e. if something is seriously wrong and needs to be fixed immediately we know that with an appropriate title we can call on Logos to fix/answer the problem. We normally indicate this on the forums by either saying that we have contacted Logos or that we need to wait for a response from Logos. We also know not to abuse this access ... i.e. we learned the moral of "Chicken Little" when we were young.

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

Posts 8639
TCBlack | Forum Activity | Replied: Tue, Sep 2 2014 7:24 AM

Ralph Hale:
What are the advantages of "Stardom"? Do the Most Valued Police get preferential treatment when it comes to transfers, ETC?

That should be Most Valuable Posters. For the record, we were elected and selected because of a consistently displayed capacity to provide accurate answers to technical questions on the forums.  I weary of the police appellative.  *sigh*

The only preferential treatment I can recall is that we get to experience greater forum addiction levels than before, without the guilt.  

Hmm Sarcasm is my love language. Obviously I love you. 

Posts 74
Ralph Hale | Forum Activity | Replied: Tue, Sep 2 2014 9:15 AM

I'm starting to see a pattern. Both cite justification for various addictions as a key factor. MJ originally pointed to some martyrdom and resentment directed toward fallen stars, and thought better of it. ... But some of us saw it. Stick out tongue

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MJ. Smith | Forum Activity | Replied: Tue, Sep 2 2014 12:00 PM

Ralph Hale:
MJ originally pointed to some martyrdom and

Yes

Ralph Hale:
resentment directed toward fallen stars,

No which is exactly why

Ralph Hale:
and thought better of it.

Zip it!

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

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