Bug Beta 5.3 (5.3.0.1128): Crashes while listening to ESV read along

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Posts 404
Danny Parker | Forum Activity | Posted: Mon, Sep 8 2014 11:28 AM

Recurring crashes with Beta 5.3  - Beta 1 (5.3.0.1128). Crashes occur at random places while listening to read along in ESV.

Logs from two crashes while listening to read along for ESV.

1. Crash when starting a new section to read

8176.Logos1.zip

2. Crash while reading along

7870.Logos2.zip

Posts 404
Danny Parker | Forum Activity | Replied: Mon, Sep 8 2014 11:50 AM

If it matters I was using David Cochran Heath as the narrator. I have switched to the system narrator now and have not yet had a crash. Since it is random, I can't be sure that it will not fail, but before it failed on a fairly often basis.

Posts 2766
Erwin Stull, Sr. | Forum Activity | Replied: Mon, Sep 8 2014 1:21 PM

I can confirm this to occur as well. Listened to Jonah (using David Cochran Heath) and it crashed on Jonah 3 the first time, and crashed on Jonah 1 the second time. Switched to the system narrator and it played all the way through Jonah 1-4.

Posts 244
LogosEmployee
Ryan Gano (Faithlife) | Forum Activity | Replied: Tue, Sep 9 2014 7:13 AM

Danny Parker:
1. Crash when starting a new section to read

Thanks for posting both logs. These were actually two separate crashes. One had already been fixed internally but we'll take care of the other one too.

Posts 404
Danny Parker | Forum Activity | Replied: Tue, Sep 9 2014 12:09 PM

Thanks for the quick response. I thought they might be separate.

Posts 2766
Erwin Stull, Sr. | Forum Activity | Replied: Wed, Sep 10 2014 2:50 PM

I noticed that the ESV was updated today, so I tried it. Same crash as before, however, I did notice something very strange. While reading Philippians, the narration would intermittently switch from David Cochran Heath to the system narrator without crashing. While reading Jonah, the crash occurred almost instantaneously.

Here are my log files.

5758.LogosLogs-201409101727.zip

Thanks

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