Logos 4 crashing

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This post has 55 Replies | 3 Followers

Posts 16
Craig Allen Fitzpatrick | Forum Activity | Replied: Sun, Nov 30 2014 4:51 AM

I just upgraded my system to windows 7, and uninstalled/re installed Logos 4......so far no crashes.

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Graham Criddle | Forum Activity | Replied: Sun, Nov 30 2014 5:15 AM

That's good news.

As per Dave's post earlier in this thread you can upgrade to the free Logos 5 engine (which will put you on a Logos-supported platform) - it is available at https://www.logos.com/support/logos5/install 

The free Logos 6 engine is due to be available in February

Posts 16
Craig Allen Fitzpatrick | Forum Activity | Replied: Sun, Nov 30 2014 7:25 AM

this won't affect my library resources at all?

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Graham Criddle | Forum Activity | Replied: Sun, Nov 30 2014 9:28 AM

Craig Allen Fitzpatrick:

this won't affect my library resources at all?

No, shouldn't do at all

Posts 16
Craig Allen Fitzpatrick | Forum Activity | Replied: Sun, Nov 30 2014 9:30 AM

Hi, I have dl'd and installed, and it is indexing right now! Thanks!

Posts 35
Harvey Quackenbush | Forum Activity | Replied: Sun, Dec 14 2014 7:30 AM

IF this is the case... LOGOS has NO BUSINESS upgrading os files. It should leave them alone, and just update the resources. I (against my better judgement) let LOGOS update my installation on two of my Win XP computers. It was over 1.3 GB in size. Prior to this update, EVERYTHING worked fine. Now, LOGOS won't even start... What a deal... I have the Platinum packages, and yes I have version 5 on my Win 7 computers.

I am HOPING there is a way to restore LOGOS 4 on my laptop and on my main computer at home...

I am tired of LOGOS getting BORKED with a "new update"... when all it should update is my resource purchases... I am rethinking LOGOS all together now... BAH HUMBUG!!!! Angry

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Graham Criddle | Forum Activity | Replied: Sun, Dec 14 2014 8:14 AM

Hi Harvey

Its not clear which issue you are responding to.

If you have an issue with Logos software I suggest you start a new thread and explain the problem there

Graham

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Dave Hooton | Forum Activity | Replied: Mon, Dec 15 2014 11:16 AM

Harvey Quackenbush:
I am HOPING there is a way to restore LOGOS 4 on my laptop and on my main computer at home...

Method 3 at https://wiki.logos.com/Quick_Installation_onto_multiple_computers.

Dave
===

Windows 10 & Android 8

Posts 35
Harvey Quackenbush | Forum Activity | Replied: Mon, Dec 15 2014 12:16 PM

I was responding to this comment:

Craig Allen Fitzpatrick: So are you telling me that the consistent crash while working online is going to have to go unresolved?

Quote from the Free Support page: "Please Note: There will be no more updates for users running Logos on Windows XP or OS X 10.5."

There will be some support in the areas indicated i.e. access web services and sync. If the fault lies with either of these there might be a fix at Faithlife's end.

Dave

Posts 35
Harvey Quackenbush | Forum Activity | Replied: Mon, Dec 15 2014 12:20 PM

Sorry...

I don't see a Method 3 for restoring my LOGOS 4, which crashes at startup. It is basically worthless in it's current state...

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Dave Hooton | Forum Activity | Replied: Mon, Dec 15 2014 9:06 PM

Harvey Quackenbush:

Sorry...

I don't see a Method 3 for restoring my LOGOS 4, which crashes at startup. It is basically worthless in it's current state...

It's there - https://wiki.logos.com/Quick_Installation_onto_multiple_computers#Method_3

Dave
===

Windows 10 & Android 8

Posts 35
Harvey Quackenbush | Forum Activity | Replied: Tue, Dec 16 2014 4:12 AM

Your reply:

It's there - https://wiki.logos.com/Quick_Installation_onto_multiple_computers#Method_3

My reply:

I see instructions for LOGOS 5 , not 4...

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Graham Criddle | Forum Activity | Replied: Tue, Dec 16 2014 4:49 AM

Harvey Quackenbush:
I see instructions for LOGOS 5 , not 4...

The information near the top of the article should provide what you need to "translate" to Logos 4 specifics

Logos 4

If you are installing Logos 4 to a non-Admin account in Windows XP read this first.
Logos 4 folder & file names are prefixed by ‘Logos4’ e.g. \Logos4, Logos4.msi, Logos4.exe.
Logos 4 can be installed from Logos4Setup.
The default installation path is:
  C:\Users\username\AppData\Local\Logos4 or
  C:\Documents and Settings\username\Local Settings\Application Data\Logos4 (Windows XP)

Posts 4
Karen N Zondlo | Forum Activity | Replied: Thu, Jan 29 2015 6:10 PM

I have found that if I start Logos 4 OFFLINE, and then turn my modem on later, it does not crash. I can have it up for hours. But, if I forget and start it Online, it quickly crashes. Weird, but at least it works.

Posts 35
Harvey Quackenbush | Forum Activity | Replied: Fri, Jan 30 2015 6:05 AM

Believe it or not....

I defragmented my hard drive after trying other things, and for some reason, the defragmenter program placed all of the files in the right place, or at least where Logos could find them, and it now works...

Go figure... LOL

Posts 35
Harvey Quackenbush | Forum Activity | Replied: Fri, Jan 30 2015 6:08 AM

And that was true of BOTH my computer and laptop... Pretty weird, huh???

Oh well, I guess you can't argue with "success"...Smile

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