Bug: Dynamic Pricing in Reformed Portfolio
The resource High Definition Commentary: Philippians is incorrectly set up for Dynamic Pricing in Reformed Portfolio (it seems to be fine in the standard base packages).
It's showing up as having a value of $199.95, rather than it's actual value of $29.95.
I think it's very likely that it's configured with the Greek Discourse bundle SKU, but labelled as High Definition Commentary. I don't know whether the label is wrong, or the SKU is wrong.
This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!
Comments
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Thank you, this has been corrected. The Discourse Bundle was duplicated (and mislabeled) on the chart, but is now only displaying under Greek Grammars and Grammatical Tools.
Product Department Manager
Faithlife0 -
Thanks, Gabe. I'm afraid I've noticed some more problems with Reformed Portfolio. The problem is that some products within the package don't support dynamic pricing. So Logos is telling me (for example) that I'm getting credit for owning 5 of 17 volumes, but actually I'm not getting any credit for that at all. The collections that are not enabled for dynamic pricing are:
- Douglas Wilson Collection (17 vols.)
- Canon Press Theology Collection (9 vols.)
- Christian Focus Christology Collection (6 vols.)
- Peter J. Leithart Collection (6 vols.)
I'd like to purchase Reformed Portfolio, but I reckon that these errors are putting up the price up by around $15 or so (for me, at least). I know it's not a huge amount, but every little helps...
PS - This issue affects several other base packages too. Perhaps you could ask the other managers to ensure that all the collections within their base package are enabled for dynamic pricing.
This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!
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Mark Barnes said:
These should all have Dynamic Pricing now. Please let me know if you find any others.
Product Department Manager
Faithlife0 -
Thanks. I've now made my purchase [:)].
Gabe Martini said:Please let me know if you find any others.
I've reported a problem with at least one of the bundles that no-one has replied to yet.
And the international bundles don't have dynamic pricing turned on yet. That's Master and Catholic bundles. Also, as I'm on the subject, the text for the international Catholic Studies Bundle L is wrong (when going through the checkout). It gives a link to a Spanish John Flavel package!
This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!
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Gabe Martini said:
Please let me know if you find any others.
And, as was discussed yesterday and was still true when I could get to the "compare" page earlier today (it's down now - https://community.logos.com/forums/t/93070.aspx), the "New to you" feature was not available on at least the Logos Reformed and Logos Baptist base package families. It was there for "Standard." I know Mark was seeing it, but folks within Logos saw the problem, along with other customers and me.
Donnie
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The dynamic pricing in SDA is completely wrong, I own Collectors 6 but it wants to charge me $160 for the one resource I do not have in SDA silver that sells on its own for $55. I have all the Logos 6 datasets already.
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Gabe Martini said:
These should all have Dynamic Pricing now. Please let me know if you find any others.
I do hope you are looking through all package families for this error, and not just waiting for us to do it for you.
Mac Pro (late 2013) OS 12.6.2
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I've made my purchase before the pricing error, am I going to get reimbursement?
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mike said:
I've made my purchase before the pricing error, am I going to get reimbursement?
I would imagine it extremely difficult to work that out. Much quicker to get a refund then repurchase. That said, I owned about half the resources in those four collections and only saved about $15 with the correction. If you have less than that, it may not be worth it, or you may use that figure to estimate your loss and try and persuade CS to give you some money back.
This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!
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Sounds like there may have been quite a few pricing problems for those of us who bought yesterday......
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