$322.69 for a crossgrade? for bronze?!!??? That's insane...

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Posts 78
Derek | Forum Activity | Posted: Tue, Oct 28 2014 7:05 PM

Logos cannot be serious.

None of my other software costs this much to upgrade.  None of it.  -- And that's just a crossgrade.

Just sayin...  

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MJ. Smith | Forum Activity | Replied: Tue, Oct 28 2014 7:07 PM

Compare what you are getting as well as the cost .... I'm just saying

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Mark Smith | Forum Activity | Replied: Tue, Oct 28 2014 7:35 PM

Derek:
And that's just a crossgrade.

Tell us exactly what you are looking at for that price.

If you purchase the new Bronze package it will cost more than just buying the new datasets which come in the Crossgrade packages. The reason for this is that you will also be getting new resources.

Again, we'd like to know exactly what you are looking at that generates this price.

(For all the info on your options, be sure to see Phil's post here.)

Pastor, North Park Baptist Church

Bridgeport, CT USA

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Robert M. Warren | Forum Activity | Replied: Tue, Oct 28 2014 7:38 PM

Derek:

Maybe what you're looking for is a sidegrade, which will get you the new interface, without having to wait until Feb, and perhaps a few of the new datasets.If you're at L5 Bronze, you could sidegrade to L6 Starter, or one of the Theology Starters, for perhaps less than $50 (guessing, based on the sidegrade I did this morning).

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Rosie Perera | Forum Activity | Replied: Tue, Oct 28 2014 7:49 PM

Derek, that does sound crazy if you already own L5 Bronze and are just trying to get the L6 Core Crossgrade. There might be a bug in the dynamic pricing calculation for crossgrades. For example, I just checked what the Core Crossgrade would cost me. Now, the Core Crossgrade's full price (for people who don't own any base package yet at all) is $399.95. That's because it is essentially a minimal base package and contains lots of datasets, media, and such. (It's marketed on the "base packages" page of the website.) I own Portfolio plus a couple of the denominational Gold base packages, and the price for me to buy Core Crossgrade was shown as $124.80:

But if I scrolled down to the section which shows what's in it and what of it I own already, and what it would all cost if I buy it individually, I see that the total is actually only $19.95!

So I would definitely not click the Add to Cart button on this one! I would call Sales and ask what the deal is, and hopefully be able to purchase this over the phone for only $19.95.

Check to be sure something like this isn't at play in your situation. And I'm going to report this as a bug in the website.

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Phil Gons (Faithlife) | Forum Activity | Replied: Tue, Oct 28 2014 10:15 PM

Derek:

Logos cannot be serious.

None of my other software costs this much to upgrade.  None of it.  -- And that's just a crossgrade.

Just sayin...  

Derek, I looked up your account and ran some numbers, and I'm not seeing what you're seeing. Can you confirm that you're signed in with the correct account and send me a screenshot (phil@faithlife.com) of what you're seeing?

Thanks!

Posts 78
Derek | Forum Activity | Replied: Wed, Oct 29 2014 4:25 AM

I'm not sure where I went... I'll try it again.  It correctly told me how many resources i had, and it correctly told me what package I was looking for.

My brother did it to his on his computer and it gave him an insane price too... We were both dumbfounded.  He alerted me to the price and I said. "That came be true..."

I'll report back after trying again.

Posts 439
Mark Stevens | Forum Activity | Replied: Wed, Oct 29 2014 4:37 AM

Phil, my upgrade from Platinum L5 to Platinum L6 is $730...according to the website. Crossgrade options range from $140 to $260. 

Is this right? I'm happy to chat with my sales guy but I was surprised that to move across to the same package costs so much.  :) 

Posts 78
Derek | Forum Activity | Replied: Wed, Oct 29 2014 5:22 AM

Well, I guess extended cross grade is 322, and feature cross grade is 208...

But, to get the entire bronze package update costs a lot less!!!!!!

So if I just cross grade features I pay much more than updating my core package????

 This is a mess.

I think I'm done with logos.  No offense. I'm just done.  I thought I was done after the last update fiasco. But I was convinced to stay... Amazon Kindle doesn't squeeze me for dollars every time they do something.  I don't even use my computer that much any more... All I use is my tablet.  

Posts 78
Derek | Forum Activity | Replied: Wed, Oct 29 2014 5:24 AM

Twice as much for an extended cross grade as for upgrading....

Posts 48
GS | Forum Activity | Replied: Wed, Oct 29 2014 6:34 AM

I share your concerns. It's easy for any complaint about Logos' pricing model to sound like sour grapes but it does seem as if Logos is pricing themselves into the range of an expensive/elitist toy rather than an accessible tool for ministry. My recommended upgrade (platinum) weighs in at just under $1000 and the cross grades range from $125 to $240. As the pastor of a small church plant I simply can't justify that expense And I suspect there are many in the same boat. Over time I've found that many of the features Logos touts simply aren't useful in my ministry context So I'm more and more disinclined to pay the price delta for Logos resources when other electronic publishers are significantly less expensive. 

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Mark Smith | Forum Activity | Replied: Wed, Oct 29 2014 7:00 AM

G.:
As the pastor of a small church plant I simply can't justify that expense And I suspect there are many in the same boat. Over time I've found that many of the features Logos touts simply aren't useful in my ministry context So I'm more and more disinclined to pay the price delta for Logos resources when other electronic publishers are significantly less expensive. 

Everyone has the same functionality they had before Logos 6 came out and will continue to. Since the new features don't interest you, wait until the free Logos 6 engine comes out in February and upgrade to that for free.

Logos is asking all of us to pay for data that drives the new functionality. That is not unfair. But if you don't want it, you don't have to take it. I don 't understand the need to bash Logos because they don't give their new data sets away free.

Pastor, North Park Baptist Church

Bridgeport, CT USA

Posts 78
Derek | Forum Activity | Replied: Wed, Oct 29 2014 7:08 AM

Since when is saying "something is too expensive" bashing?

I just don't think Logos gets this part of their demographic.  For me, I'm a missionary.  I have to raise all my support.   And, like you, I don't have the luxury of big church budgets.  When I was a consultant, I could afford all this. That's when I bought my first logos package.  I couldn't afford it today.  Yes its a decision, a personal decision... And I'd still choose not to.

For my budget, I'm choosing between urgent ministry issues in developing countries and a software upgrade.  If its one or the other, whether a call phone (2 years old and 4 years old), a computer (mine are 5 and 8 years old) or software package, I'm choosing ministry.  That's why I'm still running office 2010 (which I got at a huge nonprofit discount @$60), Photoshop elements 4 (from 2005! $80), an old version of Sony Vegas studio which i got at a huge discount @ $40... 

Logos is multiple times more expensive than any other software I own.   That's why most people in my profession use YouVersion and not Logos.  I could count the number of people in our org that use Logos on one hand.  I guess from your post, pastors of small churches (isn't that a majority in the US?) are feeling the same squeeze....

Posts 78
Derek | Forum Activity | Replied: Wed, Oct 29 2014 7:11 AM

And, the pricing doesn't make sense, cross grade is twice as much as upgrading my bronze.... Twice! 322 vs 160.

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TCBlack | Forum Activity | Replied: Wed, Oct 29 2014 7:18 AM

Crossgrade contains datasets that are not in bronze. The Gold package contains all of the datasets, as does the Feature Crossgrade.  Since bronze does not contain all the datasets it's not really an apples to apples comparison unfortunately.

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Posts 78
Derek | Forum Activity | Replied: Wed, Oct 29 2014 7:21 AM

The language is really confusing.  I'd expect a crossgrade to upgrade all the stuff I own across to the new platform.  

Look at the post above: Crossgrade price $120, but to purchase individually, $19... 

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Bill Moore | Forum Activity | Replied: Wed, Oct 29 2014 7:21 AM

Derek, I understand your frustration, but calling someone a fanboy who is simply pointing out details you may not be aware of and laying out some options is really unhelpful.

Frankly, I am always caught in a conundrum when a major Logos upgrade comes out. It often seems the new software abilities are overkill for many of us. And since you primarily use a tablet, I suspect their functionality is even less important. Mark's suggestion to wait till February and get the L6 engine for free may be the best thing for you. You will not have lost anything that you now have and may gain a little efficiency to boot.

Pastor, Cornerstone Baptist Church, Clinton, SC

Posts 78
Derek | Forum Activity | Replied: Wed, Oct 29 2014 7:22 AM

I edited my post.  You are correct.  That was impolite. I apologize.

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TCBlack | Forum Activity | Replied: Wed, Oct 29 2014 7:28 AM

Derek:
The language is really confusing.
Yes. Yes it is. I'm not sure what I WOULD have used, but I have read all the definitions and still have to stare at it and try to remember.

Peace.

Truth Is Still Truth Even if You Don't Believe It

Check the Wiki

Warning: Sarcasm is my love language. I may inadvertently express my love to you.

Posts 499
SteveHD | Forum Activity | Replied: Wed, Oct 29 2014 7:31 AM

I am still not a fan of the default being "Pay Monthly" payment rather than "Pay In Full" amount. I thought a thread went through this once before and it was changed.

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