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This post has 11 Replies | 0 Followers

Posts 5
Manuel Nevarez | Forum Activity | Posted: Mon, Nov 17 2014 10:29 AM

Hi, wasn't this supposed to be free? I was charged $9.85 on 11/15/2014 8:09 PM ?????

Posts 5262
Dan Francis | Forum Activity | Replied: Mon, Nov 17 2014 10:36 AM

Did you enter in a code given to you in email (the book is free sometime after signing up to the email list), I assume it is a coupon code they mail you (I just signed up and have not received an email yet).

-Dan

Posts 5262
Dan Francis | Forum Activity | Replied: Mon, Nov 17 2014 10:41 AM

I did get the email just now and clicked the link and got a check out listing it as 0.00 (it had a code pre applied ).

-Dan

Posts 28022
Forum MVP
JT (alabama24) | Forum Activity | Replied: Mon, Nov 17 2014 10:42 AM

Manuel Nevarez:
Hi, wasn't this supposed to be free?

Yes. Did you enter your email address? If so, did you click on the link in the email you were sent?

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Posts 5
Manuel Nevarez | Forum Activity | Replied: Mon, Nov 17 2014 10:56 AM

yes I used my email and nope I don't remember getting any codes I just trusted I was getting it for free

Manuel

Posts 3941
abondservant | Forum Activity | Replied: Mon, Nov 17 2014 11:15 AM

where did the email come from?

L2 lvl4, L3 Scholars, L4 Scholars, L5 Platinum,  L6 Collectors. L7 Baptist Portfolio. L8 Baptist Platinum.

Posts 3941
abondservant | Forum Activity | Replied: Mon, Nov 17 2014 11:16 AM
Oct 29  
  • Radically Normal: You Don't Have to Live Crazy to Follow Jesus

$0.00


I seem to have picked it up near the end of PAM

L2 lvl4, L3 Scholars, L4 Scholars, L5 Platinum,  L6 Collectors. L7 Baptist Portfolio. L8 Baptist Platinum.

Posts 1020
Tom Reynolds | Forum Activity | Replied: Mon, Nov 17 2014 11:19 AM

On the product page you can input your email address in order to get it for free

https://vyrso.com/product/43680/radically-normal-you-dont-have-to-live-crazy-to-follow-jesus

Posts 3941
abondservant | Forum Activity | Replied: Mon, Nov 17 2014 11:24 AM

then the OP may need to call into logos and get it sorted out. 

L2 lvl4, L3 Scholars, L4 Scholars, L5 Platinum,  L6 Collectors. L7 Baptist Portfolio. L8 Baptist Platinum.

Posts 379
Brian Williams | Forum Activity | Replied: Mon, Nov 17 2014 11:26 AM

Hi Manuel,

I apologize for the problem you experienced trying to get Radically Normal for free. I  sent a request to our Customer Service team to refund your purchase and keep the product unlocked for you. Again, I apologize for the inconvenience you experienced. Let me know if there is anything else I can do to alleviate your concern.

Thanks,

Brian

Posts 1020
Tom Reynolds | Forum Activity | Replied: Mon, Nov 17 2014 12:18 PM

I signed up an hour ago and go my email already. Thanks Vyrso and OP!

Posts 5
Manuel Nevarez | Forum Activity | Replied: Tue, Nov 18 2014 8:47 AM

Hello Brian, I really appreciate your help. Just yesterday got an email to purchase the e-book  for free again and this time it works.

Again, thanks for the help getting a refund.

Blessings

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