Computer Ideas

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Posts 151
Dave L | Forum Activity | Posted: Mon, Dec 8 2014 7:18 AM

I am interested in trying Logos 6 on another computer. My current setup works great except in Personal Books, it crashes every time I try to “Add File” or “Change” the icon. It freezes and requires a restart. (I uploaded a log file and am waiting for a reply.)

But I am also thinking about giving this computer to my wife and picking up a different computer.

If you are successfully running “Personal Books” in Logos 6, what are you using? I presently have a new Dell, Win 7 64 Bit, 8 gig of Ram, plenty of hard drive space and no issues with other programs.

Any pointers are appreciated. 

Posts 2589
Lee | Forum Activity | Replied: Mon, Dec 8 2014 7:33 AM

Dave Langstaff:

A new Dell, Win 7 64 Bit, 8 gig of Ram, plenty of hard drive space and no issues with other programs.

Welcome to the forums.

Although your hardware is not the fastest, it should handle Logos 6 without any of the the problems you're seeing. I suggest you turn on Logging and post some logs (see here for how to do that). Or else, just pick up the phone and call Technical Support.

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Mike Binks | Forum Activity | Replied: Tue, Dec 9 2014 1:39 AM

Dave Langstaff:
But I am also thinking about giving this computer to my wife and picking up a different computer.

Welcome Dave

Very cleaver wife you have there.

However changing computers will not necessarily fix your problem.

Logs posted here or a call to Tech Support are likely to be a far less expensive option.

However in my quest to bring 'peace on earth' I do recommend giving your wife the computer now expectations have been raised.

Of course a change of operating system would bring you one step closer to heaven.

tootle pip

Mike

How to get logs and post them. (now tagging post-apocalyptic fiction as current affairs)

Posts 151
Dave L | Forum Activity | Replied: Tue, Dec 9 2014 11:23 AM

Thanks for the replies so far. I just finished talking to tech service and they're looking into it. I am surprised with the quality of customer service and believe the problem has a solution. I'm curious though, what you and others are using as far as operating systems and hardware. I started with a Commodore C-64 back in the day and have been Dos and Windows ever since.

Posts 4134
abondservant | Forum Activity | Replied: Tue, Dec 9 2014 11:26 AM

Based simply upon the opperating system its hard to judge precisely what you have - we can however guess that its probably about a year or two old; or was at least produced in that time frame unless you downgraded (or perhaps upgraded depending on your perspective :):):) )your os to 7. 

Any how, I'm running an AMD 9350 cpu, ssd, 32gb of ddr, and a pair of radeon hd 7770 video cards to support my four displays. 

L2 lvl4 (...) WORDsearch, L9

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Mike Binks | Forum Activity | Replied: Wed, Dec 10 2014 1:06 AM

Dave Langstaff:
I'm curious though, what you and others are using as far as operating systems and hardware. I started with a Commodore C-64 back in the day and have been Dos and Windows ever since.

I started off with the Sinclair computers and quickly moved on to what became RISC OS. When the company that made the computers became ARM and stopped manufacturing I briefly had a go with Windows.

Once I got fed up with Virus Software, Video Drivers, Registry Settings taking up a fair proportion of the working day I moved to a Mac and started doing some real work.

tootle pip

Mike

How to get logs and post them. (now tagging post-apocalyptic fiction as current affairs)

Posts 737
Scott E. Mahle | Forum Activity | Replied: Wed, Dec 10 2014 1:25 AM

Dave Langstaff:

I'm curious though, what you and others are using as far as operating systems and hardware.

Absolutely no problems with Logos, and it looks great, on an Acer Predator – 4th generation Intel Core I7-4770 3.4GHz, 12GB DDR3, 2TB HDD, 120GB SSD, Windows 8.1 and a 1.5GB NVIDIA GeForce GTX 660 supporting 2 ASUS PA248Q 24 inch LED-Lit IPS Professional Graphics Monitors and 1 ASUS PB278Q 27 inch WQHD LED-Lit PLS Professional Graphics Monitor.

Logos Series X Pastor’s Library | Logos 3 Leader’s Library | 4 Portfolio | 5 Platinum | 6 Feature Crossgrade | 7 Essential | 8 M & W Platinum and Academic Professional | 9 Academic Professional and Messianic Jewish Diamond

Posts 151
Dave L | Forum Activity | Replied: Wed, Dec 10 2014 11:19 AM

Thanks again to all for the replies. 

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Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Wed, Dec 10 2014 2:56 PM

Dave Langstaff:
If you are successfully running “Personal Books” in Logos 6, what are you using? I presently have a new Dell, Win 7 64 Bit, 8 gig of Ram, plenty of hard drive space and no issues with other programs.

 Logos 6 is a resource intensive program.  Upgrading hard drive to SATA III Solid State Disk (SSD) with over 500 MB/sec write speed should noticeably improve Logos responsiveness for many actions.

Dave Langstaff:
I'm curious though, what you and others are using as far as operating systems and hardware.

Personally have i7-4790 4.0GHz in 27" iMac 5K and i7-3610QM in Dell laptop with 16 GB RAM and SSD that are primarily used for Logos, Verbum, and forum discussions.

Keep Smiling Smile

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