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Todd Phillips | Forum Activity | Posted: Sat, Jan 16 2010 8:15 AM | Locked

Logos4.log

I was receiving a repeated crashes after Logos loads the initial layout (I don't open to the homepage).  It had been working fine and just started out of the blue, but perhaps it has something to do syncing layouts between my two computers.  The crash was happening on both of them.

I restarted Logos with a blank workspace, and now I no longer get the crash, even if I reload the old layout.  I have attached the log file for reference.

Wiki Links: Enabling Logging / Detailed Search Help - MacBook Pro (2014), ThinkPad E570

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Mark Smith | Forum Activity | Replied: Sat, Jan 16 2010 8:34 AM | Locked

Todd, the link to the log file doesn't seem to be working.

Pastor, North Park Baptist Church

Bridgeport, CT USA

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Todd Phillips | Forum Activity | Replied: Sat, Jan 16 2010 10:31 AM | Locked

Mark A. Smith:

Todd, the link to the log file doesn't seem to be working.

Thanks...I fixed it.

Wiki Links: Enabling Logging / Detailed Search Help - MacBook Pro (2014), ThinkPad E570

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Mark Smith | Forum Activity | Replied: Sat, Jan 16 2010 10:45 AM | Locked

Todd,

The log file seems to indicate that whatever was being done finished successfully. However there is an error in processing what seems to be your collections.

I believe that the three lines before the error show collection criteria for three collections. The fourth collection seems to have caused an error. The rest seem to go fine after that. I wonder if you can compare the collections that seemed to process correctly and identify the one that didn't. Eliminating that might one fix the problem. I'm just guessing here.

BTW: it could be that third line collection that is causing the error. Just throwing that in in case all your collections seem to be accounted for.

Pastor, North Park Baptist Church

Bridgeport, CT USA

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Todd Phillips | Forum Activity | Replied: Sat, Jan 16 2010 11:02 AM | Locked

Well, the problem isn't happening now (it went away after I started up with the Ctrl key down and selected to have a blank layout).  So I really just posted for Logos sake--so they can identify places when the code isn't robust enough.

Also the error occurred in a different position on my other computer: Logos4.log

Wiki Links: Enabling Logging / Detailed Search Help - MacBook Pro (2014), ThinkPad E570

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Mark Smith | Forum Activity | Replied: Sat, Jan 16 2010 11:04 AM | Locked

Fair enough.

Pastor, North Park Baptist Church

Bridgeport, CT USA

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Todd Phillips | Forum Activity | Replied: Sat, Jan 16 2010 11:05 AM | Locked

Mark A. Smith:

Fair enough.

Thanks for looking, all the same.

Wiki Links: Enabling Logging / Detailed Search Help - MacBook Pro (2014), ThinkPad E570

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Bradley Grainger (Faithlife) | Forum Activity | Replied: Sat, Jan 16 2010 1:55 PM | Locked

Thanks for the log file; this crash should be fixed in the next beta. (It occurs when the system downloads updated metadata for resources from our server, which is unpredictable.)

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Todd Phillips | Forum Activity | Replied: Mon, Jan 18 2010 10:51 AM | Locked

Bradley Grainger:

Thanks for the log file; this crash should be fixed in the next beta. (It occurs when the system downloads updated metadata for resources from our server, which is unpredictable.)

It's crashing again: 4527.Logos4.log  Are we getting another metadata update?

Is the next beta coming soon?

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Todd Phillips | Forum Activity | Replied: Mon, Jan 18 2010 10:58 AM | Locked

Todd Phillips:
Are we getting another metadata update?

Yep, the metadata 1Cor and 2Pet/Jude TNTC is fixed now.

(I was able to open with a blank layout)

Todd Phillips:
Is the next beta coming soon?

Still a valid question...Big Smile

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Mark Smith | Forum Activity | Replied: Mon, Jan 18 2010 11:06 AM | Locked

Todd Phillips:

Todd Phillips:
Is the next beta coming soon?

Still a valid question...Big Smile

Tuesday is usually the day. We'll see.

Pastor, North Park Baptist Church

Bridgeport, CT USA

Posts 8010
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Bradley Grainger (Faithlife) | Forum Activity | Replied: Mon, Jan 18 2010 11:22 AM | Locked

Todd Phillips:

It's happening again: 4527.Logos4.log  Are we getting another metadata update?

Yes; http://community.logos.com/forums/p/9381/77984.aspx#77984 should be fixed.

Todd Phillips:

Is the next beta coming soon?

Yes.

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