Search

Search in sorted by
  • Re: Missing Prepub

    Hi, Speaking to customer services it appeaes that (in chronological order): I placed a community pricing bid on Textual Studies. I upgraded to a base package that included Textual Studies (to be delivered when available). A prepub order was generated when the community bid was accepted. I was notified when the prepub would be available and my card would
    Posted to General by Malcolm S Muir on Thu, Jul 16 2015
  • Re: Weleyan / Methodist Base Package

    Plus one from me! Malcolm
    Posted to Methodist & Wesleyan Products by Malcolm S Muir on Tue, Jul 14 2015
  • Re: Missing Prepub

    Thanks. Will email them this morning. malcolm
    Posted to General by Malcolm S Muir on Tue, Jul 14 2015
  • Re: Missing Prepub

    I received confirmation of my Prepub order, and notification it was expected to ship in March. I did not receive the usual 'available for download' email as I have for other Prepubs when they were released, so assumed it had been delayed. Only when checking today did I notice it had apparently been released. i guess I need to find out how to contact
    Posted to General by Malcolm S Muir on Mon, Jul 13 2015
  • Missing Prepub

    Some time ago I ordered Textual Studies on the New Testament (8 vols) as a Prepub. It looks as this is now a released product, but I have yet to receive it. It is still listed as an outstanding Prepub in my account. What is the situation with this? Thanks Malcolm
    Posted to General by Malcolm S Muir on Mon, Jul 13 2015
  • Re: Crash - Bug - Logos stuck in loop

    Reindexing complete, Logos restarted as a check, problem fixed. Many thanks guys, very impressed with the quality and speed of support / help. God Bless Malcolm
    Posted to Logos 6 by Malcolm S Muir on Wed, Jul 8 2015
  • Re: Crash - Bug - Logos stuck in loop

    Yup - Deleting the file Andrew pointed to and updating resources caused the McArthur Sermon Archive to re-download. Logos is currently reindexing, could be a while :) I will report back when it completes, but looking good so far. Many thanks for the speedy help. Malcolm
    Posted to Logos 6 by Malcolm S Muir on Wed, Jul 8 2015
  • Re: Crash - Bug - Logos stuck in loop

    Yes, that is the issue. I have no idea if an update has failed, I must assume so as Logos is reporting it has received one 'resources are waiting to be added' and asking me to restart Logos. When I restart Logos, it still says 'resources are waiting to be added' so I must assume there is a resource is has downloaded, but failed to install, perhaps this
    Posted to Logos 6 by Malcolm S Muir on Wed, Jul 8 2015
  • Crash - Bug - Logos stuck in loop

    Logos 6.4 SR-2 MacOS 10.10.4 When I start Logos I get the blue circle at the top left with a '1'(figure 1) in it. Clicking this I get "Resources are ready to be added to your library" "Updates will be added when the application is restarted" No amount of restarting / waiting / cycling / rebuilding library / or anything else I try will clear this. I
    Posted to Logos 6 by Malcolm S Muir on Wed, Jul 8 2015
  • Credit for existing purchases

    I was looking to purchase the Pastorum 12 volume collection, but I already have 7 of the 12 resources. I expected to see a reduced price for the collection to take this into account. It seems however that I have to pay the full price for the collection, effectively purchasing the books I already a second time. Have I misunderstood the Logos policy in
    Posted to General by Malcolm S Muir on Fri, Feb 28 2014
  • Re: Identify downloads

    Wow - that was quick! Worked a treat, space recovered. Thanks Malcolm
    Posted to iPhone/iPad Apps by Malcolm S Muir on Wed, Apr 3 2013
  • Identify downloads

    I accidentally hit 'download all' when trying to dismiss the keyboard on my iPhone. I cancelled it as soon as I noticed but... How do I list all the locally stored resources so I can remove the ones I do not need locally? The only way I can find is to delete the app and start again, but that seems crazy! Malcolm
    Posted to iPhone/iPad Apps by Malcolm S Muir on Wed, Apr 3 2013
  • Latest iPad update

    What does the 'mobile resource downloads will only work over Wi-Fi' mean. I download stuff all the time when I am out using 3G. Is this now being stopped? If so can it be at least made optional, otherwise the iPad App will be useless. Malcolm
    Posted to iPhone/iPad Apps by Malcolm S Muir on Wed, Sep 12 2012
  • Re: Tyndale Commentaries in Logos 4?

    Apologies Dan DeVilder. I am still getting to grips with the Forums, the Newsgroups were much more friendly and simpler to follow, that's progress though. Yes, that does make more sense, I had not realised you were quoting from elsewhere (Newsgroups helpfully add chevrons to such quotes). It is however worrying to note that the CD does not come as a
    Posted to Logos 4 by Malcolm S Muir on Wed, Apr 14 2010
  • Re: Tyndale Commentaries in Logos 4?

    Dan - First I totally understand that contractually you have to deliver a CD package and this is what I ordered. When it arrives (which if it is a large package, not just a thin CD case may take up to three months) I will be in exactly the situation you describe. I am a Logos 4 customer, I have upgraded to Logos 4 Platinum. I will eventually receive
    Posted to Logos 4 by Malcolm S Muir on Wed, Apr 14 2010
  • Re: Tyndale Commentaries in Logos 4?

    Confirmation from Customer Services: "As you can see from the following link, the Tyndale Commentaries are only available on CD-ROM, not as an "unlockable and downloadable" product. Customer service is not being contrary by not unlocking the Tyndale Commentaries for you, since those books cannot be unlocked by Customer Service representatives.! I guess
    Posted to Logos 4 by Malcolm S Muir on Wed, Apr 14 2010
  • Re: Tyndale Commentaries in Logos 4?

    Customer services insist there is no way to make the download available before I tell them I have the CD. The problem is I am in the UK so have to wait weeks before the CD reaches the UK and clears customs. I really need a couple of the books before the end of next week. I purchased direct from Logos (the CD is available next day in the UK from Amazon
    Posted to Logos 4 by Malcolm S Muir on Tue, Apr 13 2010
  • Re: Tyndale Commentaries in Logos 4?

    [quote user="Dave Hooton"] (although this appears to be happening during transit!). [/quote] For anyone else using Logos 4 and purchasing the Tyndale commentaries ... The above is misleading, it is not possible to download the Logos 4 version whilst waiting for the CD to arrive. After reading this thread I expected that I could contact Customer Services
    Posted to Logos 4 by Malcolm S Muir on Mon, Apr 12 2010
Page 1 of 1 (18 items) |