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  • Re: Netbooks and Logos4: Logos, stop shooting yourselves in the foot!

    [quote user="Dave Hooton"] [quote user="P. Keith Larson"]I hope Logos makes backup/restore a priority.[/quote] Logos have provided cloud resource management as a cure for user-level management, so they have already provided a backup, restore and sync facility! But each user should always backup/image their hard drive just-in-case. However, the pragmatics
    Posted to Logos 4 by Keith Larson on Wed, Nov 11 2009
  • Some Interesting Preformance Observations

    I am running Logos on top different desktops and desktop with the slower CPU (AMD X2 5000 vs. AMD X2 5400) is noticably more responsive. Although it has a slower CPU it has more RAM (4 MB vs. 3MB) and its intergrated video card is much better (ATI HD3200 vs. Nvidia 6000 something). What I really nice it when I right click the popup box is populated
    Posted to Logos 4 by Keith Larson on Tue, Nov 10 2009
  • Re: Netbooks and Logos4: Logos, stop shooting yourselves in the foot!

    [quote user="Damian McGrath"] PS. It seems strange that a user had to develop a workaround to make it easier for the minimally tech-savvy to install a fully indexed library on a second machine. Logos needs to develop an easy backup and restore program/process through which it can be moved from one computer to another via either external hard drive or
    Posted to Logos 4 by Keith Larson on Tue, Nov 10 2009
  • Re: Feedback from a Long Time Logos User

    [quote user="TomReynolds"] I'm running it on a laptop without a dedicated video card and it works great. I have Intel's x4500 integrated graphics which is basic for any laptop (but not netbook) built today. I bought mine 13 months ago for less than $700 so I don't think it's asking too much of users. [/quote] My home desktop has an intergrated graphics
    Posted to Logos 4 by Keith Larson on Sat, Nov 7 2009
  • Re: Feedback from a Long Time Logos User

    [quote user="Bob Pritchett"] Keith, (and others) Thanks for the feedback. I'm sorry you had trouble with the process and that it's taking so long. We (necessarily) made a lot of assumptions not only about the kind of computers our users had, but about what kind they would have when we reached the ship date. Combined with having to choose a technology
    Posted to Logos 4 by Keith Larson on Sat, Nov 7 2009
  • Re: Status Report

    [quote user="Todd Phillips"] [quote user="P. Keith Larson"]This is good to know. May I suggest that in the installation process there be a dialog box that asks, "Do you want to scan for resources on an external drive or download them from the internet?"[/quote] I would like this feature as well in the web-based installer. It would help those of us who
    Posted to Logos 4 by Keith Larson on Sat, Nov 7 2009
  • Re: Status Report

    [quote user="Bradley Grainger"] [quote user="P. Keith Larson"] I add insult to injury. I thought I was ordering a DVD install disk this morning when I downgraded to Platinum, but in closer inspection I see that it is a media only DVD. This is is worthless to, because the install program now automatically starts downloading before you even have a chance
    Posted to Logos 4 by Keith Larson on Sat, Nov 7 2009
  • Re: Status Report

    [quote user="Philip Spitzer"] I have apologized elsewhere but, understandably, not everyone reads every thread. To the best of my understanding and recollection there is one time I went emotionally overboard and became very rude and non-understanding. There may have been more that I can not recall but for all of them I apologize. I can perfectly understand
    Posted to Logos 4 by Keith Larson on Sat, Nov 7 2009
  • Re: Status Report

    [quote user="Damian McGrath"] [quote user="P. Keith Larson"] I wish that were true of some of the other beta testers. I think you guys need to realize that there is a huge difference in expectation between being a beta tester and being a paid customer. As beta tester you are required to be patent, as a customer "be patent it is being worked on" is not
    Posted to Logos 4 by Keith Larson on Fri, Nov 6 2009
  • Re: Status Report

    [quote user="Mitch Davis"] [quote user="P. Keith Larson"] Is it unreasonable for me to not expect that a software installation should take less than 24 hours?[/quote] Keith, it seems like you're still in download mode....not installation mode. Wow, 15.9 GB....you seem to have a semi large library. My download was about 8.0 GB....about 1,200 resources
    Posted to Logos 4 by Keith Larson on Fri, Nov 6 2009
  • Re: Status Report

    [quote user="Robert Pavich"] [quote user="P. Keith Larson"]I want to make sure it is ready for prime time. I was hoping the download times would have improved. They have not.[/quote] Keith, I might be wrong but as a computer professional...doesn't the size of the pipe determine download times? According to the online download calculator....at a DSL
    Posted to Logos 4 by Keith Larson on Fri, Nov 6 2009
  • Re: Status Report

    [quote user="Robert Pavich"] [quote user="P. Keith Larson"]As beta tester you are required to be patent, as a customer "be patent it is being worked on" is not an acceptable answer.[/quote] Keith, that's completely false. As a beta testor I'd have paid for my crossgrade GLADLY....I have not had any problems that weren't solved and going to be solved
    Posted to Logos 4 by Keith Larson on Fri, Nov 6 2009
  • Re: Status Report

    [quote user="Todd Phillips"] [quote user="P. Keith Larson"] One 24-36 download might be worth it, but when you have more than one computer you have to use Logos on and any future computers you might own. The sum of all these download times is intolerable. Good news. Downloads do resume on Vista computers as well. [/quote] Yes the downloads resume. The
    Posted to Logos 4 by Keith Larson on Fri, Nov 6 2009
  • Re: Status Report

    [quote user="Thomas Black"] [quote user="P. Keith Larson"] It is 12:15 PM Easten Time and the installation I began yesterday at 9:30 AM is still in progress (83% of 15.9 GB). At the risk of being called names, I think this is a problem. Is it unreasonable for me to not expect that a software installation should take less than 24 hours? [/quote] I won
    Posted to Logos 4 by Keith Larson on Fri, Nov 6 2009
  • Re: Status Report

    [quote user="KevinBecker"] To be fair you are downloading a lot of books. The speed of which depends on the logos servers and your ISP. I've spent a day downloading a game to install because I didn't want to buy and wait for discs via mail... is this any different? In my download experience if you interrupt the download you don't lose all of the download
    Posted to Logos 4 by Keith Larson on Fri, Nov 6 2009
  • Re: Status Report

    [quote user="Todd Phillips"] So you're still downloading? Is it progressing? What kind of internet connection do you have? You must have bought Portfolio, since I didn't have to download that much. [/quote] Yes, I am still downloading and it is making progress. You won't believe this, but my system must have crashed over lunch. Thankfully, the download
    Posted to Logos 4 by Keith Larson on Fri, Nov 6 2009
  • Status Report

    It is 12:15 PM Easten Time and the installation I began yesterday at 9:30 AM is still in progress (83% of 15.9 GB). At the risk of being called names, I think this is a problem. Is it unreasonable for me to not expect that a software installation should take less than 24 hours?
    Posted to Logos 4 by Keith Larson on Fri, Nov 6 2009
  • Re: Feedback from a Long Time Logos User

    [quote user="DominicM"] Keith, I am sorry you have had a bad experience so far, the download killing the indexing is a real pain, and am sure will be fixed very quickly. if you have a external drive you can kill your download and save some time http://community.logos.com/forums/t/3193.aspx has a how install without download section I hope and trust
    Posted to Logos 4 by Keith Larson on Thu, Nov 5 2009
  • Feedback from a Long Time Logos User

    Bob and the Logos Team, Let me begin by saying how much I have enjoyed and appreciated your products in the past and that I desire your company to prosper in the future. It is in the spirit of desiring the very best for you that I will be offering some honest feedback. It pains me to say this but so far, my experience with the installation process of
    Posted to Logos 4 by Keith Larson on Thu, Nov 5 2009
  • Re: Friendly Feedback--The Last 72 Hours Have Not Given Me a Positive Impression of Logos4

    Thanks I found the directory now and am in the process of moving all the book files to an external drive. I would not have minded this if I was a beta tester, but as a paying customer this has not been an experience I could recommend to anyone. Keith
    Posted to Logos 4 by Keith Larson on Thu, Nov 5 2009
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