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Have two laptops and a desktop and this error is happening on all three with the latest build.
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Visual copy does not work for me on my T420 Thinkpad Windows X64 Ultimate it locks up; it quite working after the last update. It also does the same on my desktop running Windows 8.1 Pro X64. Have to use task manager to shut down Logos in both cases hope they get this bug fixed soon.
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I am also experiencing this sometimes logos locks up and I have to use task manager to kill it Win 7 X 64
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I am also having the same problem now for a few weeks; emailed support with my serial no took a while they got back to me asking for a phone no have not heard anything yet.