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  • Re: Links to resources I own

    Thanks for the reply! Yes, several times over several days. It's not that I can't find the exact location, it's just a convenience thing; also, whenever I get this sort of problem I worry about what else might not be working so well. I'm going to try this with some similar resources to see if the same things occurs.
    Posted to Logos 5 by Scott Jacobsen on Mon, Feb 3 2014
  • Bug: Links to resources I own, don't.

    Good Monday, all! I was working last week in Garland, David E. 1 Corinthians. Baker Exegetical Commentary on the New Testament. Grand Rapids, MI: Baker Academic, 2003. BECNT 1Co at 1 Corinthians 14:1. The text is: "Some interpreters argue that prophecy is something that is only spontaneous and excludes some previously prepared sermon (Dunn 1975: 228;
    Posted to Logos 5 by Scott Jacobsen on Mon, Feb 3 2014
  • Coupon not honoured; no reply from customer service

    Last Friday (13th) I placed an order for two resources that were listed on the September sale. I entered the BTS2013 coupon as per the instructions. When it was all done, I noticed that I did not receive the benefit of the coupon. I immediately sent customer service an email. If I don't get the sale price, I want to cancel the deal. I've sent 3 emails
    Posted to General by Scott Jacobsen on Fri, Sep 20 2013
  • Re: No new resources are downlaoded

    Thanks again--I got it. I think my new System Mechanic software did something stupid. When I rolled back a couple of things it did, Logos started working again and letting me sign in. Scott
    Posted to Logos 5 by Scott Jacobsen on Fri, Aug 9 2013
  • Re: No new resources are downlaoded

    Thanks, I just figured out how to bring in the sign in screen. Now it tells me "Unable to connect to Logos.com" although my internet is working otherwise. The message comes up REALLY fast, like it isn't even trying. There is no waiting--it just fails. my version is: Logos Bible Software 5.1 SR-3 (5.1.0.0979)
    Posted to Logos 5 by Scott Jacobsen on Fri, Aug 9 2013
  • Re: No new resources are downlaoded

    Windows 8, 64 Bit. Windows 5, with this week's service packs When I try "update now," I get a message that it cannot update while working offline. But when I start Logos, I don't get a sign in screen to go online. I don't know how I got "offline."
    Posted to Logos 5 by Scott Jacobsen on Fri, Aug 9 2013
  • No new resources are downlaoded

    Although I have auto downloading selected (I made no changes to my program preferences), my new purchase does not download. I restarted the programme twice. I no longer see the spinning arrows on the top bar, so I can't click that to start updating. Any ideas?
    Posted to Logos 5 by Scott Jacobsen on Fri, Aug 9 2013
  • Panel control is extremely frustrating.

    I know that to control the size of a panel, I must drag the grey half-moon up or down. But each time I touch it, the "panel settings" window pops up. Are my fingers just too large? It would be a BIG help if, in the panel settings window there was an option to close top or bottom panel, since I can't seem to ever get it to drag properly. I am using a
    Posted to Android Apps by Scott Jacobsen on Wed, Jul 24 2013
  • Exegetical Summary and Hyperlinks

    I am using the resource, An Exegetical Summary for 1 Corinthians 1-9 . I notice that although I have several of the resources listed in the footnotes (as a hyperlink), I still have to hunt them down manually. For example, I cannot simply click on "Ed" and go to that resource and page within that resource, but I merely get the footnote material: Edwards
    Posted to Logos 5 by Scott Jacobsen on Tue, Jul 16 2013
  • Re: After updating, Logos 5 crashes using Faithlife videos

    Thanks--I'm letting it rebuild the index now. It seems I was paying more attention to the error message in the log that I didn't notice the line immediately prior to it. This doesn't happen so often, which is good. Thanks
    Posted to Logos 5 by Scott Jacobsen on Thu, Apr 25 2013
  • Re: After updating, Logos 5 crashes using Faithlife videos

    I did a rebuild on the index, which now seems to have stopped the program from crashing; now the indexer fails to run. In the system tray it shows 7%, then stops. In the log (attached), it shows it hanging around 37% (I know the tray information is not always up to date with some programs). I also notice that each time it fails, I get this: 2013-04
    Posted to Logos 5 by Scott Jacobsen on Thu, Apr 25 2013
  • Re: After updating, Logos 5 crashes using Faithlife videos

    It also crashed during a normal search. I have attached the Error Log. Thanks again, all!
    Posted to Logos 5 by Scott Jacobsen on Wed, Apr 24 2013
  • Re: 5.0b Service Release 3 (5.0.2.0752) is available for download

    Thanks--I've attached the log and entered a new post in a new thread.
    Posted to Logos 5 by Scott Jacobsen on Wed, Apr 24 2013
  • After updating, Logos 5 crashes using Faithlife videos

    I was attempting to view a video in Faithlife videos. I have attached the log. I have just updated to 5.ob SR-3
    Posted to Logos 5 by Scott Jacobsen on Wed, Apr 24 2013
  • Re: 5.0b Service Release 3 (5.0.2.0752) is available for download

    Logos has crashed several times today since installing this. Do I need to attach a standard Log file, or is there another one that would be helpful?
    Posted to Logos 5 by Scott Jacobsen on Wed, Apr 24 2013
  • Re: Christian Union: A Historical Study by J.H. Garrison

    Thanks, Cal! I saw your notice on Facebook, and I hope to download some other RM authors.
    Posted to Files by Scott Jacobsen on Thu, Apr 11 2013
  • Re: Hebrew Proximity Search

    Thanks to all who helped with this. Even after the help it took me awhile, but I got it. I hope that in future releases the search might be a little more intuitive.
    Posted to Logos 5 by Scott Jacobsen on Sat, Mar 16 2013
  • Hebrew Proximity Search

    I seem to be having a problem with getting a Hebrew proximity search to run. I am looking at the terms זְעָקָה "outcry" in Genesis 18:20 and "outcry" צְעָקָה in Genesis 21. These are obviously in proximity, and I ran searches with a high enough word count to catch it, but my search always comes up empty. I've tried it both as Bible and Morphological
    Posted to Logos 5 by Scott Jacobsen on Thu, Mar 14 2013
  • Great new feature

    I just want to say that I REALLY APPRECIATE the "ctrl-alt-l" feature that saves layouts. thanks, Logos!
    Posted to Logos 5 by Scott Jacobsen on Wed, Mar 13 2013
  • Re: Suggestion: Multiple user profies

    I still think what I'm proposing is doable with one user per licence. The software is still limited to two computers or devices, it's just that when signing in, the user (licensee) could choose a predefined layout. Perhaps what I meant to say is that the layout feature could be expanded to include which resources are hidden, which user-content is included
    Posted to Suggestions by Scott Jacobsen on Mon, Dec 31 2012
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