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  • Re: Group License thingy

    [quote user="abondservant"] A couple of the base packages on basepackages page appear un-owned when they are actually owned. Baptist Platinum for instance, it appears available, but isn't when I go here: https://www.logos.com/product/165401/logos-8-baptist-platinum It shows that I really do own it. [/quote] Same for me.
    Posted to General by Dale E Heath on Sat, Aug 29 2020
  • Re: Labor Day sale

    [quote user="David Wanat"] I did get it to work finally on Verbum . Saved about $5 on two books [/quote] Had you already used it in Logos? If so, how did you get it to work in Verbum?
    Posted to General by Dale E Heath on Fri, Aug 28 2020
  • Re: Labor Day sale

    [quote user="Armin"] [quote user="Dale E Heath"]Working with the same sales rep over time probably helps.[/quote] May I know who your sales rep is? [/quote] Daniel Pitner daniel.pitner@faithlife.com
    Posted to General by Dale E Heath on Fri, Aug 28 2020
  • Re: Labor Day sale

    [quote user="Mattillo"] Kaleb I had some issues with this and made a purchase anyway without the items I wanted. If this does get fixed, will I get another crack at the sale? [/quote] I placed an order last Tuesday and used my Labor Day coupon. Since you can't use the coupon again, I set up a dummy account today and added some resources I had wanted
    Posted to General by Dale E Heath on Fri, Aug 28 2020
  • Re: Group License thingy

    [quote user="Phil Gons (Faithlife)"] Thanks, all. We have an update coming, hopefully by the end of the week, that will improve the situation and prioritize ownership indication over group licensing visibility (and the possibility of purchasing a single group license). If you own a product, it'll appear as owned without an add to cart button. The only
    Posted to General by Dale E Heath on Fri, Aug 28 2020
  • Re: [BUG] Website Pricing Issues

    At the time I posted, I was not aware of "The Change", so I was confused by the prices. Then I began to understand a little better and made some purchases. I'll respond with what I see currently. I own # 1, 3, 4, 5. The individual prices aren't showing, just say owned, but hovering over the title will show the individual prices. Not good but better
    Posted to General by Dale E Heath on Thu, Aug 27 2020
  • Re: Labour Day Sale - What did you get?

    [quote user="Kevin Clemens"] [quote user="Dale E Heath"] https://www.logos.com/product/3937/the-apostolic-fathers-greek-texts-and-english-translations [/quote] Dale, Can I ask which edition of the Holmes edited Apostolic Fathers this is: 1st, 2nd or 3rd edition? I can't figure it out from the product page. Thanks [/quote] Only the Greek was new to me
    Posted to General by Dale E Heath on Thu, Aug 27 2020
  • Re: Labour Day Sale - What did you get?

    I am staying away from commentaries as I have a large collection where commentaries will be updated/included with L9 on Nov.3, Nat'l Insanity Day. I mostly looked for sets that got a discount for being in a set, were part of a current sale, and got a 3rd discount for Labor Day. The 4th criteria was having a large dynamic discount because I owned most
    Posted to General by Dale E Heath on Thu, Aug 27 2020
  • Re: Logos 9 - Arrival Time?

    I wonder if a general Labor Day sale and the 25% (30% to some) BP discount is a clue. I'm still betting on Nov. 3.
    Posted to General by Dale E Heath on Wed, Aug 26 2020
  • Re: Labor Day sale

    I'm glad I bought yesterday morning as I was thinking of waiting to see if anything would be added in September. There was 1 bundle I wanted and some small stuff, so I went ahead and purchased because the 1 bundle would have been enough for me. Now, I'm really over budget for the year. Hopefully FL will figure out a way to make it up for all the disapointed
    Posted to General by Dale E Heath on Wed, Aug 26 2020
  • Re: Group License thingy

    [quote user="Dale E Heath"] [quote user="Phil Gons (Faithlife)"] Are there places on Logos.com that take you to product pages where you don't get an ownership indicator in advance? [/quote] Phil, this issue has been going on BTC (before the change) and it's very irritating. I go to a bundled resource that has dynamic pricing and it gives me the pricing
    Posted to General by Dale E Heath on Wed, Aug 26 2020
  • Re: Group License thingy

    [quote user="Phil Gons (Faithlife)"] Can you help me understand what you don't like? [/quote] You are aware of all these, just wanted to summarize. 1. We weren't notified in advance, so we were taken by surprise. 2. It came at a time many of us were going through a lot of resources because of the Labor Day sale confusion and didn't understand the change
    Posted to General by Dale E Heath on Wed, Aug 26 2020
  • Re: Group License thingy

    [quote user="Phil Gons (Faithlife)"] Are there places on Logos.com that take you to product pages where you don't get an ownership indicator in advance? [/quote] Phil, this issue has been going on BTC (before the change) and it's very irritating. I go to a bundled resource that has dynamic pricing and it gives me the pricing structure, but no indication
    Posted to General by Dale E Heath on Wed, Aug 26 2020
  • Re: Group License thingy

    [quote user="Celeste Fiorillo"] We will continue to improve the experience, and apologize for any confusion. [/quote] You can improve my experience (and keep me as a customer) by turning it completely off.
    Posted to General by Dale E Heath on Tue, Aug 25 2020
  • Re: Group License thingy

    I had 1 small (3) group years ago with (3) resources, but no licenses remain unused. Do I have to delete that old group?
    Posted to General by Dale E Heath on Tue, Aug 25 2020
  • Group License thingy

    I started getting this pricing notice on items I already own. "You've selected a group license, which allows you to distribute this resource to others." This is confusing and annoying. How can I get rid of it? I have nothing in my Settings Sidebar. The "Learn More" doesn't help.
    Posted to General by Dale E Heath on Tue, Aug 25 2020
  • Re: Labor Day sale

    I put a whole bunch of stuff in my cart, singles, doubles, bundles, collections, some sale items, mobile ed, etc. It was hit and miss, very unpredictable. One big bundle got the discount while others didn't. Some sale items double dipped, while other didn't. You just have to add your stuff in and remove it, if it doesn't price like you want it to. Just
    Posted to General by Dale E Heath on Mon, Aug 24 2020
  • Re: These need "Courses Included"

    [quote user="Matt Hamrick"] [quote user="Ben Sanders (Faithlife)"] Dale, thanks for bringing this error to our attention. There was a problem with 3 of our new product pages. Those 3 new Michael Heiser Course Collection pages should be fixed now. You should have visibility into which resources you already own within these collections. Thanks for your
    Posted to General by Dale E Heath on Mon, Aug 24 2020
  • Re: Labor Day sale

    I wonder if it hasn't started yet. All the postings say it starts now, but ya' know.....?
    Posted to General by Dale E Heath on Mon, Aug 24 2020
  • Re: These need "Courses Included"

    Too late for BI164 as it has already shipped to me. Both of the collections appear to be eligible for the Labor Day sale. I'll get a list together, contact CS to see if I can double dip.
    Posted to General by Dale E Heath on Mon, Aug 24 2020
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