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Or is it referring to the first Logos 9 Silver upgrade only? Yes, it is referring to the first Silver purchase. I made several small upgrades before I reached Silver and I was able to get the free Course just a few minutes ago.
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It's interesting that all 8 reviewers gave it 5 stars. Might be friends or relatives?
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[quote user="Dale E Heath"] [quote user="Scott E. Mahle"] If those were purchased from the Lifeway store, then you will likely need to contact them: https://www.lifeway.com/en/about/contact-information [/quote] Yes, I initiated that via email last night. [/quote] A Lifeway support person gave me access until Dec. 2, so I was able to recover my files
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I was truly blessed yesterday, when a Lifeway support person made some of my expired resources available for me to download. They didn't need to do that, but bent the rules so I could have access again. It was an extremely kind and thoughtfu act. I wonder if Lifeway resources are part of the WS deal.
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Thanks Joe, that was very helpful. You are a very valued member of the FL crew and we really appreciate your input.
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You can also add your CP items. I got a lot more in pre-pub and CP than I ever expected with my L9 libraries.
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[quote user="Sascha John"] I allways try the Chat it works best. [/quote] Yes, that has been my experience also. On one chat, when CS counldn't do what I wanted, they transferred my chat to Sales and it worked well. Chat to CS first, and let them transfer if needed. The wait time usually isn't too bad. I need to keep reminding myself of that when I
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If you were following or buying the Exalting Jesus as part of the Christ-Centered Exposition Commentary series by Holman Reference in FL Ebooks, it looks like the new resources will be in Logos and published by B&H Acadenic. https://www.logos.com/product/202727/exalting-jesus-in-psalms-101-150
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The FL contact page lists different contacts for Sales and Customer Service. I would be nice to have some examples of when to use one or the other. I have tried to use Sales to buy someting in the past, but was referred to CS because Sales was busy. I tried to get a price adjustment by contacting CS and was referred to Sales. I sent an email to Sales
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What's the difference between FL CS and FL Sales and when would I contact Sales instead of CS?
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[quote user="Paul Caneparo"] [quote user="Richard J. Ward"] The Countdown to Blackboard Friday sales seem to have ended on Friday. Did I miss the actual Blackboard Friday sale? [/quote] There's a new deal each day, Monday to Friday. [/quote] I bought this set of 3 just now to give to a friend. It's a nice set, good price and free shipping.
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Congratulations, good price. Well played.
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Check back every day at 10 am PST for best-in-class deals. And don’t miss Blackboard Friday: your chance at savings usually reserved for professors and academics.
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So what did you actually pay for the last portion, which was 3 books?
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Are you also converting all the Lifeway digital resources?
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Are you including resources from Lifeway, like The Gospel Project, which is scheduled to become a logos resource, or will I need to repurchase that?
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[quote user="JH"] It appears they honored prepub dynamic pricing on this collection for me. The first two books were charged and downloaded early, and when the entire collection downloaded later, I was only charged the original cost minus the cost of the two already purchased resources. Am I misunderstanding what you are saying happened? [/quote] So
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[quote user="Roy"] Dale, Please e-mail me. ke9vo (at) Omnilec (dot) com [/quote] Thanks, waiting hopefully.
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No, I mis-stated because my outcome was different than yours because I canceled and you didn't. I assumed it wasn't discounted, but had no proof. Your experience proves my assuption was wrong. I wish sales would have replied, so I could have or would have benefitted from the pre-pub. Lack of faith and/or lack of patience. I can only assume sales was