Search

Search in sorted by
  • Re: How do I export to Proclaim under a different email?

    Hey Keith! You do not need to purchase an individual license for Proclaim. Once you're part of their Presentation Group, you'll sign into Proclaim using the email address and password that you sign into Logos with. Proclaim will pick up the licenses from the Presentation Group itself, so there'll be no worries there. Once signed in, you'll be able to
  • Re: Crash Report

    [quote user="Robert Dixon"] I wasn't doing anything in particular when this occurred (keeps occurring). Just reading text, scrolling up and down, and moving from tab to tab. I have never had any problem with LOGOS on this computer before. It always runs very well/fast. Now it just locks up each time shortly after opening the programs and clicking on
    Posted to Logos 7 by Brandyn Whittington on Thu, Jun 8 2017
  • Re: Is there a way to merge note documents? Or copy/move notes to another document?

    I'd like to add that we do have a uservoice suggestion on this topic that can be voted on here . More votes and comments on the topic never hurt!
    Posted to Logos 7 by Brandyn Whittington on Thu, Jun 8 2017
  • Re: Logos 7 crash on start in Windows 10

    A quick update for anyone curious. A number of the .dbs that Logos relies upon had become corrupted after a HDD failure, (this included his UserPreferences, UpdateManager, DownloadManager, ResourceManager and Catalog) After removing them, the software was able to rebuild said files and begin rediscovering/indexing his library without issue.
    Posted to Logos 7 by Brandyn Whittington on Thu, Jun 8 2017
  • Re: Logos 7 crash on start in Windows 10

    The logs are reporting more bad .dbs, we wouldn't want to go with reinstalling just yet for the concerns you voiced, we can certainly reach out to you. I'll be emailing you directly regarding this. Looking forward to speaking with you!
    Posted to Logos 7 by Brandyn Whittington on Wed, Jun 7 2017
  • Re: Cross-Campus Use

    Hey tczinder! Focusing on the former; This is definitely a situation we want to avoid. You'll want to have two separate groups for two separate campuses. Doing otherwise would be against our terms of service. However, when it comes to your latter concern, we absolutely understand the necessity of the situation. We're currently working on a more elegant
  • Re: iOS Favorite "Style" not the same as Desktop Favorite "Style"

    [quote user="Levi Durfey"] Some time ago, FL changed the style of Favorites in the desktop version of Logos. However, they did not change the iOS version to match. Are there plans to do so? In the screenshot, the top favorite is the iOS style, the bottom is the desktop version (Logos 6 and 7): [/quote] Levi, our sincerest apologies for the delay on
    Posted to Mobile Reader Apps by Brandyn Whittington on Wed, Jun 7 2017
  • Re: Logos 7 crash on start in Windows 10

    [quote user="David Housholder"] Thank you Brandyn and Alabama24. So far the problem is still not resolved. I removed the two files you specified, Brandyn. But that didn't change anything. I noticed after the failed start that those files had been recreated. So I deleted again, also renamed the journal-db files to "old" and rebooted the computer. Same
    Posted to Logos 7 by Brandyn Whittington on Wed, Jun 7 2017
  • Re: Logos 7 crash on start in Windows 10

    [quote user="alabama24"] It looks like your catalog.db file has become corrupt. I don't want to advise you to delete it just yet. Hopefully a full fledge techie can evaluate my diagnostics and provide alternative solutions. How much free space is on your drive? FWIW - Here is the portion of the logs that I think are relevant: [quote user="Logs"]2017
    Posted to Logos 7 by Brandyn Whittington on Tue, Jun 6 2017
  • Re: Slow loading and repeated freezing

    Hey David! We're terribly sorry for the trouble. The logs look like they're just ending, however the time stamps for the processes that ARE finishing don't look to be taking too terribly long. From my experience logs abruptly ending usually have to do with third-party software interactive with Logos. Do you have AV software, or other maintenance software
    Posted to Logos 7 by Brandyn Whittington on Tue, Jun 6 2017
  • Re: Strange linking behaviour in the Logos app on iOS

    [quote user="Graham Criddle"] [quote user="alabama24"]In the first example, were both resources in the cloud?[/quote] The book I was working through (on the left) was downloaded whereas the one I was linking to was in the cloud Removing the book on the left while leaving the one on the right in the cloud didn't change the behavior - links still didn
    Posted to Mobile Reader Apps by Brandyn Whittington on Mon, Jun 5 2017
  • Re: Faithlife today seems a bit repetitive?

    [quote user="Mike Binks"] For weeks now the episode of 'Faithlife Today' that comes up on the home page on my iPad is the one 'Exploring the Book of Mark'. How do I move on? [/quote] Hey Mike! Thanks for reporting this to us. We have a case written up regarding this behavior and are looking into it.
    Posted to Mobile Reader Apps by Brandyn Whittington on Mon, Jun 5 2017
  • Re: Paste to MY default FONT & SIZE

    Hey Jackie! We're terribly sorry for the trouble. We actually have a case open for this currently! I'm afraid we do not have an ETA, but rest assured it is something we are aware of. We thank you for your patience as we continue to improve our software.
    Posted to Logos 7 by Brandyn Whittington on Tue, May 30 2017
  • Re: Started proclaim up this morning and warned me about graceway media account.....

    Hey Jason! We're terribly sorry to hear about your experience with our support team. We'll be emailing you directly regarding this.
  • Re: Inviting Member to a Group

    Hey Annette! We're terribly sorry for the trouble. Due to the sensitive information involved in this, we'll be emailing directly for additional information. Please keep an eye out for us!
    Posted to General by Brandyn Whittington on Mon, May 15 2017
  • Re: Dictionary of Christianity and Science

    Hey J.! This is a great suggestion. Another place you'll want to add it to is our book suggestion uservoice . This allows all of our users to vote on what books they'd like to see in our system the most, including this one! Once it's added, feel free to add the link to your added suggestion to this thread.
    Posted to Suggestions by Brandyn Whittington on Mon, May 15 2017
  • Re: No Chapter or Verse Numbers

    Hey Eric! You likely have the Bible Text Only visual filter one, which turns off verse numbers. This can be changed resource menu, which is available in the top-right of the open resource that looks like "Aa" Simply uncheck the bible text only box for them to re-appear. Also, it looks like this was posted in our older iOS forums. For further questions
    Posted to Old iOS Forum (research only) by Brandyn Whittington on Mon, May 15 2017
  • Re: Proclaim Media Browser - Create Media Series

    Hey Geoffrey! A great suggestion and one that has garnered a lot of attention on our uservoice! You can see the posting here: https://proclaim.uservoice.com/forums/137112-general/suggestions/2352467-add-a-way-to-organize-media-into-folders-for-easie Rest assured this is a planned feature to be coming in a future update for Proclaim. Please look forward
    Posted to Suggestions by Brandyn Whittington on Thu, May 11 2017
  • Re: Faithlife App on iPad always wants to update Anchor Yale Dictionary

    Hello Tim! We're sorry for the trouble. Is this happening on an iPad or Android device? Have you also tried reinstalling the app? It's fairly painless and may also resolve the issue if anything is wrong with the resource file itself. If doing those still provides the same error, feel free to submit a report via Report a Problem in the app, following
    Posted to Mobile Reader Apps by Brandyn Whittington on Wed, May 10 2017
  • Re: Resources missing on iPhone & iPad

    [quote user="Andrew Tsang"] I've received my preorder of a new book but it cannot be identified as a new resource on both of my iPhone and iPad even I've shutdown/reopen or removed/reinstalled my Logos apps. Before trying to locate it on my iPhone and iPad, I did successfully installed the new book onto my MacBook Pro Logos 7. I have double checked
    Posted to Mobile Reader Apps by Brandyn Whittington on Wed, May 10 2017
Page 5 of 16 (301 items) « First ... < Previous 3 4 5 6 7 Next > ... Last » |