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  • Re: Green Output Transparency Showing on Projector

    It sounds like maybe your projector is not actually projecting 16:9 but actually something else. Maybe 16:10? Could you see if it’s a setting you could change there? Right now the output transparency color affects all the outputs so we don’t have a way to turn it off for one output. This is normally not an issue if the slides aspect ratio
    Posted to Faithlife Proclaim by Jordan Sjodin on Tue, Jun 30 2020
  • Re: Proclaim Compatibility Drop

    Per apple https://support.apple.com/en-us/HT201475 , most Macs 2012 and newer can update to Catalina for free, so we dont anticipate this being an issue for most people. Additionally, Proclaim will still function on the unsupported Macs for quite a while, so if someone is stuck with an older laptop they should still be able to use Proclaim. They just
    Posted to Faithlife Proclaim by Jordan Sjodin on Mon, Jun 22 2020
  • Re: MIDI Cues Explanation

    [quote user="Robbie Bott"]With 4 songs I'm sure there will be times when there are not enough velocities to cover[/quote] they would reset each song so it would only be an issue if you had more that 127 slides in your song Ah yes, my workflow falls apart if you rely on the next slide in confidence monitor. sure, I’ll send you an email and we can
    Posted to Faithlife Proclaim by Jordan Sjodin on Sat, Jun 20 2020
  • Re: CCLI SongSelect not coming up in Proclaim

    Have you tried re-linking your account? You can do this by clicking your avatar and then link your accounts. Could be whatever change was made to your account expired your session Within Proclaim
    Posted to Faithlife Proclaim by Jordan Sjodin on Sat, Jun 13 2020
  • Re: MIDI Cues Explanation

    [quote user="Robbie Bott"]Go to Service item in Service section...[/quote] Good point, I'll look at restoring the correct behavior for 'Go to service item in service section'. I.e. it should be an index from the service section start. [quote user="Robbie Bott"]Both are controlled by velocity to determine where to jump to... IMHO They can continue to
    Posted to Faithlife Proclaim by Jordan Sjodin on Wed, Jun 10 2020
  • Re: MIDI Cues Explanation

    Ok, so I have looked into the discrepancy between the instructions and the behavior. It turns out its been this way since we released the feature.... So now I'm wondering what to do; other users may have grown accustomed to the current behavior and if I change it you will no longer be able to jump directly to the Warm-up or preservice loop. I'm leaning
    Posted to Faithlife Proclaim by Jordan Sjodin on Tue, Jun 9 2020
  • Re: What am I missing? Media Search Box

    Back to the original question (and sorry for the delay), you would accomplish that by typing both words in the search bar. Like "Pentecost Countdown". When I do so, I only get one result back from the 'Tongues of Fire' series. So looks like we only have one countdown that is specifically themed for Pentecost
    Posted to Faithlife Proclaim by Jordan Sjodin on Mon, Jun 8 2020
  • Re: Mechanism of linking Proclaim to a livestream service

    We still desire to fix that, but haven't gotten to a fix yet
    Posted to Faithlife Proclaim by Jordan Sjodin on Mon, Jun 8 2020
  • Re: text overlay with black magic atem studio

    Sorry for the delay. This is mostly a ATEM thing from my perspective. What is it you are trying to do that is not working? The ATEM should let you do both a chroma key (colors) and a luma key (shades of black). Proclaim lets you choose a 'output transparency color' to use for these in the settings., so now it's down to configuring it in the ATEM. I
    Posted to Faithlife Proclaim by Jordan Sjodin on Mon, Jun 8 2020
  • Re: Persistence of RTMP and Stream settings in Live Stream Cue

    This should be fixed! Thanks for the report
    Posted to Faithlife Proclaim by Jordan Sjodin on Mon, Jun 8 2020
  • Re: Mechanism of linking Proclaim to a livestream service

    So far, I have not encountered a service that won't give you the stream url and key ahead of time. At this point we don't have plans to integrate with other services within Proclaim besides the RTMP slots we have today. Which from my perspective should allow it to work with everything that can take RTMP data (Also, I think you encountered the RTMP links
    Posted to Faithlife Proclaim by Jordan Sjodin on Mon, Jun 8 2020
  • Re: MIDI Cues Explanation

    Hi, Robbie, sorry for the delayed response. I will look into this. It should go to the first service item in the service section, if it is not then that is a bug! The reason fro these is to have more definitive control when controlling Proclaim with something like Ableton. Relying on things like 'Next Slide' or even go to 'Verse 1' falls apart when
    Posted to Faithlife Proclaim by Jordan Sjodin on Mon, Jun 8 2020
  • Re: text overlay with black magic atem studio

    Yup, we have an ATEM in house at Faithlife. What issues are you having?
    Posted to Faithlife Proclaim by Jordan Sjodin on Mon, Jun 1 2020
  • Re: Bug - Changing Background using Multi select

    Thanks for the report! We have gotten similar reports and a fix is underway
    Posted to Faithlife Proclaim by Jordan Sjodin on Mon, Jun 1 2020
  • Re: Using camera feeds in Proclaim

    Hi Graham, once you enable the feed in settings to see it in Preview you will need to go to one of you items, and hit Background and select the one with the checkerboard pattern. This will make that item transparent. And when you go to Preview you will now see the video feed there. In the Media Browser, you can find lower-thirds media which contains
    Posted to Faithlife Proclaim by Jordan Sjodin on Wed, May 20 2020
  • Re: Make video foreground?

    Thanks for the feedback Jared, someone else brought up the same thing recently. I think having ‘Video items’ show in foreground and ‘motion backgrounds’ show as background makes a lot of sense
    Posted to Faithlife Proclaim by Jordan Sjodin on Tue, May 19 2020
  • Re: Proclaim Crash

    Thanks for the report and sorry for the inconvenience. We will take a look
    Posted to Faithlife Proclaim by Jordan Sjodin on Sun, May 17 2020
  • Re: Request option to make foreground display white text or change Video background

    One option is to go back to the green screen, and then for the videos that showed green you can change the fill color on those to black. For video items you would hit the change video button and then choose a color (black). For other item types, you would hit background and then choose a color. That color should end up ’above’ the green
    Posted to Faithlife Proclaim by Jordan Sjodin on Tue, May 12 2020
  • Re: video input maybe causing choppy playback of video content?

    Thanks for the report Jared, I got a similar report in our Faithlife group. Seems like Windows is not too happy about capturing frames from the camera feed, while trying to playback video.. For now, I’m going to see about turning off the live video while a video item is playing (since the video item covers the whole output anyway) Also, how are
    Posted to Faithlife Proclaim by Jordan Sjodin on Mon, May 11 2020
  • Re: Saving song in Proclaim

    Our answer for this is Re-use Items. From Proclaim go to Add Item > Reuse Items. it will automatically show every item used in the past, so by typing in the name of the song you can retrieve the song plus the background and all formatting you had done. This goes for every item too. So you can think of it as an auto save library of all your services
    Posted to Faithlife Proclaim by Jordan Sjodin on Mon, May 4 2020
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