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  • Re: Proclaim App on Android, Glitches??

    Sorry for the delay, I just sent out an update to the Android app which should solve your problem. Although, it can take several hours for the update to appear in Google Play. Let me know how it goes! -- Jordan
    Posted to Proclaim: Church Presentation Software by Jordan Sjodin on Thu, Jun 11 2015
  • Re: Pause OSB

    One thing to check for is to make sure 'Auto-advance' is turned off. This will allow you to chose when to advance the slide. In the screenshot below, I have an OSB item with 12 verse and three slides. With auto-advance off, I choose when to transition to the next set of verses using the arrows key or the arrow buttons on screen.
    Posted to Proclaim: Church Presentation Software by Jordan Sjodin on Tue, May 26 2015
  • Re: Proclaim problems with screen resolution

    sorry to jump in here, but it sounds like you have a feed coming from the computer, then split to two outputs. One is the projector which is using an Adapter for hdmi to vga and the other is a monitor using an adapter for hdmi to dvi. Is that correct? if you remove the splitter, and do hdmi to vga to the projector is it still cut off? while the splitter
    Posted to Faithlife Proclaim by Jordan Sjodin on Sat, Mar 24 2018
  • Re: Run Proclaim from iPad

    this is a newer feature of the remote app. You can open an Off air presentation and the when Airplaying it will take over the whole screen with the slide. You can then navigate back and forth and view notes on your device. Currently, it supports a Few simple transitions too. However, it does not yet auto advance or have the automatic start time, it’s
    Posted to Faithlife Proclaim by Jordan Sjodin on Sun, Apr 1 2018
  • Re: Add song to presentation using CCLI number only

    It would be a lot better if it didn’t say title on it. Cause that is confusing. Besides remembering, there is no way for you to know what can be typed in that field. I think it would be less confusing if we split the title and Search fields and made the search field say, ‘Search for song title, lyrics, hymn number, or CCLI number’
    Posted to Faithlife Proclaim by Jordan Sjodin on Thu, Apr 5 2018
  • Re: Live Streaming with Proclaim?

    [quote user="Justin Soety (Faithlife)"]The video switcher is more so essential if you wanted to say overlay song lyrics from Proclaim over a live feed. [/quote] You can still do this within OBS by using a Chroma key filter
    Posted to Faithlife Proclaim by Jordan Sjodin on Sun, Mar 25 2018
  • Re: Delay when changing slides - HDMI

    thanks for the info Josh. I do believe I have seen this before as well. I’m gonna take a look st the code his next week and see if I can see what’s up.
    Posted to Faithlife Proclaim by Jordan Sjodin on Sat, Aug 4 2018
  • Re: Create Song from Scratch

    You can add a new Song Item, type in your title, ignore the suggestions and click away from the song title box to dismiss the pop up. Then paste your lyrics in the lyrics box. Next time you want it, you should be able to just type the name and hit enter. Hope that helps!
    Posted to Faithlife Proclaim by Jordan Sjodin on Thu, Aug 9 2018
  • Re: CONSTANT Hanging

    So on 2.7 you didn't seem to experience the hanging? Could you grab me logs again? Also, Proclaim will probably update itself again to the new version after you close it, so you might want to keep that 2.7 dmg handy. Were you using any of the new features such as background shapes of box fill justification?
    Posted to Faithlife Proclaim by Jordan Sjodin on Fri, Mar 9 2018
  • Re: CONSTANT Hanging

    You bet! However, the fairly long times I saw in the first logs are still present in the new logs too (when you were running 2.7), so I'm not sure that the Proclaim version is actually the issue. Do you know which service item was giving you troubles? I could take a look from our end to see if anything stands out.
    Posted to Faithlife Proclaim by Jordan Sjodin on Fri, Mar 9 2018
  • Re: Live Streaming with Proclaim?

    Not currently, but that sounds cool! I'll bring this suggestion to the rest of the team. Do you guys currently live stream? My church does our worship lower-thirds plus camera on the screens and the live stream. So that way we use the same slide setup for both. And then for service we use fullscreen slides in the sanctuary plus picture-in-picture online
    Posted to Faithlife Proclaim by Jordan Sjodin on Sat, Mar 31 2018
  • Re: Igniter Media syncing

    Currently just “soon”
    Posted to Faithlife Proclaim by Jordan Sjodin on Mon, Apr 2 2018
  • Re: Remote for Samsung Tab A

    Could you go to the play store to the page for Proclaim and uninstall it from there? And then reinstall it after it finishes? Sounds like it was not fully removing it from the device.
    Posted to Faithlife Proclaim by Jordan Sjodin on Sun, Apr 15 2018
  • Re: "Undo"

    We do have undo and redo! You can use the normal keyboard shortcuts like CMD+z or control+z on Windows or find it in the right click context menu But the thing that gets you is it matters where the keyboard focus it. The easiest way is to right click and hit undo. So if you have to undo a textual change, right click on the text box and hit undo. If
    Posted to Faithlife Proclaim by Jordan Sjodin on Thu, Apr 19 2018
  • Re: Video playback issues macOS 10.13.4

    We have identified the issue and updated Proclaim to work on 10.13.4. If you are on 10.13.4 you can download the update from our website https://proclaimonline.com/download It should be version 2.9.0.0005
    Posted to Faithlife Proclaim by Jordan Sjodin on Fri, Apr 6 2018
  • Re: Remote for Samsung Tab A

    Sorry about that Richard. Could you grab logs from the remote and email them to proclaim.support@faithlife.com? You can grab them from the about menu and clicking on Send support info.
    Posted to Faithlife Proclaim by Jordan Sjodin on Sat, Apr 14 2018
  • Re: Background Color

    We have plans to add a foreground only slides option soon. That wpuld let you use one presentation and send have one output with black (or whatever you want) and one with the green.
    Posted to Faithlife Proclaim by Jordan Sjodin on Sun, Apr 15 2018
  • Re: Background Color

    Also the transparency fill color should be a local setting and if it’s not we should fix it.
    Posted to Faithlife Proclaim by Jordan Sjodin on Sun, Apr 15 2018
  • Re: Remote for Samsung Tab A

    Ok, could you try going to Settings -> Apps -> Proclaim. Then tap on Storage, and then hit Clear Data? From my testing, this takes me back to the sign in screen. Also, did you say that you transferred your files and apps to this new device? As in you like restored from a backup? Does that mean you didn't originally download Proclaim Mobile onto
    Posted to Faithlife Proclaim by Jordan Sjodin on Mon, Apr 16 2018
  • Re: Remote for Samsung Tab A

    The logs indicate that the call to fetch your past presentations is failing due to being unauthorized. Not sure why though. Did your password change recently? are you able to control presentations? when you reinstall, is it prompting for sign in?
    Posted to Faithlife Proclaim by Jordan Sjodin on Sat, Apr 14 2018
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