-
Downloading all books in a single transaction is no longer supported, because doing so has caused many problems in the past. We don’t recommend that you download all Library resources, but only those resources that are absolutely necessary. Of course, you are free to download more than that, if you wish. You can use Library filters to select resources
-
[quote user="Linda"] Thank you, Joe. I didn't realize the picture didn't post. [/quote] Thank you for posting this. Please go to Library and right click on The Greek New Testament: SBL Edition. Please select the option for "Download", if it is available. Then restart Logos and try again. You should then be able to access the search templates as well
-
I am also able to duplicate this issue. I am writing up a case. There is no need for further logs.
-
[quote user="Mattillo"] September/October still not showing on mobile though. Tried downloaded and deleted. [/quote] This should become available on Mobile in the next day or two, sorry for the delay.
-
Hi LInda, I can see that you already own everything you need for a clause search. I don't see that picture you mention, can you please try to post it again?
-
If you have the 8.6.0.0051 version of the app installed, you should find that selecting a word automatically looks up the information on that word. This is the version that shipped this afternoon. I believe at least some of you are still using 8.6.0.0491 which shipped earlier. If that is the case, you will need to wait for the more recent update to
-
Sorry Donnie, I was answering a question you had not asked. The behavior you describe is a deliberate change that will be described in the forthcoming release notes for this new version. This feature has not been taken away, but it does work differently than it used to.
-
This is a deliberate change that has been introduced with version 8.6 The info button is still available. Just tap on the three dots that display in the lower right where the resource displays in the library, then tap on "About this book."
-
Hi Paul, Please go to the Play Store to see if there are any updates available for the app. If this difficulty persists after all available updates have been installed, go to the main Android search bar (not the browser) and enter: logos.com/mobile/layout/default Select the Logos app when prompted. Let us know if you need further help.
-
I am sorry to hear about the trouble that you have been having, Paul. Please uninstall and the re-install the app, then let us know if you need further help.
-
This page includes a video entitled “Split Screen”, showing how to turn the split screen on, or off, in our Mobile Apps.
-
Hi Derek, We would like to investigate this further. Please do the following: 1. Open the app. 2. Tap the Menu icon (this icon has three horizontal lines). 3. Tap Help. 4. Press “Report a Problem” A pre-addressed email will open with a log file attached automatically. Please enter a description of the problem. When finished, press “Send”
-
[quote user="JT (alabama24)"] Well, there were at least two requirements. First, a "complete profile" (including birthday). Second, you had to be subscribed to a certain email subscription. I think it was "custom offers" or something like that. [/quote] This is correct. You need to have a Faithlife profile that includes your birthday. Your birthday
-
[quote user="martin lohstroh"] Thanks NB it still is not corrected in Joe McCunes post but I got it now . [/quote] Sorry to have misled you Martin!
-
I can confirm that this problem has already been fixed in the 8.6 iOS Beta, and will automatically become available to non-Beta users in the forthcoming 8.6 update.
-
[quote user="Gregory Purtill"] Removed the entire app and reinstalled it. However, due to the age of the iPad, I cannot download the latest Verbum app. I am also starting to see this error on other apps I've tried to install/update - " This app is not compatible with your device/iOS version ". I am stuck with Verbum Version 5.17.1.0005. I have an old
-
Hi Everybody, I am sorry, obviously our communication has been less than clear. We do have Logos gift certificates available for purchase, but for various reasons, we do not have this option displayed on our web site. To order a gift certificate, you can either place an order over the phone, or email sales@faithlife.com . To order by email, we just
-
Hi Doc B, Please contact Customer Support at customerservice@faithife.com or 1-800-875-6467.
-
Larry, I am sorry to hear that this problem is persisting. I have sent you an email with further instructions.
-
I have written up a case for this issue, Dave.