-
[quote user="Michael Kinch"] When I try to open the CSB on my ipad I just get a blank page. [/quote] Hi Michael, Please do the following: Please make sure that your iPhone or iPad has iOS 11.2 or higher- this article explains how to check. If you have an older version, you can check and see if an update is available. Once you have made sure that you
-
We are busy working on a fix for these problems, but I am nt sure how quickly it will be implemented.
-
[quote user="Kolen Cheung"] This page is not working: https://www.logos.com/bevere [/quote] Thanks for bringing this to our attention, Kolen. I've put in a request to have this corrected.
-
This issue is resolved, please start a new thread if you are experiencing any similar issues with sharing via social media.
-
[quote user="John Duffy"] Also, when touching the screen, I end up in an interminable cycle of entering an edit for a note, and touching the screen again and again on white space never gets out of the cycle. Nor does pressing the back button on the device. It is nearly impossible to use it live in front of people. [/quote] This is going to improve in
-
[quote user="John Duffy"] On different tablets I've struggled with the screen freezing when trying to scroll through a few different book resources that I have already downloaded. [/quote] Hi John, I am sorry to hear that you have had trouble with this. Do you see an improvement if you remove one of these downloaded books and then download it again
-
For updates about this situation please follow the thread at https://community.logos.com/forums/p/178922/1034541.aspx#1034541
-
[quote user="Robin Foster"] Logos and Faith Life, are you following this? [/quote] Yes, Robin, we are aware of this issue and we are working on a solution. However I am not sure how soon it will be fixed.
-
[quote user="Gordon"] My issue is this: I have noticed that the count of my Library resources is different on the Desktop App vs the Mobile App. I have 43 more resources on the Desktop app than the Mobile app. [/quote] Hi Gordon, Reuben has already mentioned that there are certain resources that are incompatible with the mobile app. For example, our
-
[quote user="Puddin’"] When I pull these resources up I do not see any pricing: https://www.logos.com/product/3888/lexham-discourse-greek-new-testament-bundle https://www.logos.com/product/3832/lexham-high-definition-new-testament-esv-edition Would love to have these, but cannot see how to buy it? What am I missing? Any help would be much appreciated
-
I am sorry for the inconvenience. This is a known issue, which we are currently investigating.
-
I am sorry for the inconvenience. This is a known issue, which we are currently investigating.
-
[quote user="J. Kane"] In the media tool section one of the options is all kinds of slides for powerpoint with faces like Luther, Edwards etc. When I click on the slide it never loads into the screen. [/quote] I am sorry for the inconvenience. This is a known issue, which we are currently investigating.
-
[quote user="Ben"] Even a power-off reboot hasn't fixed this crashing loop. [/quote] Hi Ben, I am sorry to hear that you are having this difficulty. Please do the following: Go to iOS settings for this device, and then find Logos Bible in the list Turn on the option for "Reset Workspace". If you still have further difficulty after resetting the workspace
-
[quote user="Fredc"] [quote user="Sue McIntyre"] I am still puzzled however, as using the same search word, Faithlife eBooks app still only finds 12 books and Noet app15? [/quote] Perhaps someone from Faithlife can provide a good answer. [/quote] There are a number of factors at work here: Our mobile apps come with some resources for which a license
-
[quote user="Graham Criddle"] The link you gave is to iOS but i understand Tom is using Android. [/quote] Oops! Sorry about that! I have corrected that, thank you for pointing that out, Graham.
-
[quote user="Mikko Paavola"] Hi! Is the code still valid? Logos 7 Fundamentals disappeared from the Logos shop today and the 8 Fundamentals has been published. I was going to give my code away, but can my friend still get the 7 Fundamentals? [/quote] Hi Mikko! Yes, this code is still valid, but can only be used by one person.
-
[quote user="Tom"] A few days latter and it still happens. My Android phone with the latest app, I highlight some thing (yes it is connected to the wifi, and the bible is downloaded to my phone), and it Kills the app, I restart it and it takes me to where it previously died (the only good point of the post). [/quote] Tom, I am sorry to hear that you
-
[quote user="The Angel of the South"] Hello. I am trying to make our Logos database do something our church has long hoped to do. [/quote] If you are asking about the Logos Church Management Software, that is not a Faithlife product. Its just a coincidence that they also use the name "Logos" for their software. Our church management software is called
-
[quote user="Valerie Pobog"] Does it expire? [/quote] No, it does not expire, Valerie. It is a permanent license for the Fundamentals Library. It can only be used by one user.