Search

Search in sorted by
  • Re: Adding Foreground images to a single slide in a multi-slide service item

    Hi Philip, Adding a foreground image to one slide appears broken and we are looking into it. Sorry for the inconvenience.
    Posted to Proclaim: Church Presentation Software by Carla S. on Tue, Nov 29 2016
  • Re: Visual Theology title on preorder disappeared?

    The title " Visual Theology" by Tim Challies has been removed from Vyrso.com by the request of the publisher. Any pre-orders on Vyrso.com have been cancelled and so there will be no charge for this pre-order. We apologize for the inconvenience.
    Posted to General by Carla S. on Wed, Apr 13 2016
  • Re: CCLI connectivity with Proclaim lost

    Hi Bruce, Some months ago, CCLI changed the format used for login to the SongSelect accounts. To ensure that you are using the correct login that CCLI has for you, are you able to log into songselect.com ? If so, are the same credentials being used for the CCLI login within Proclaim? Thanks for looking into that and let us know what happens!
    Posted to Proclaim: Church Presentation Software by Carla S. on Fri, Jan 13 2017
  • Re: Need app to show only Hebrew text

    Hi Avi, I am sorry to hear about this issue of the Hebrew text appearing left-to-right . Our development team was able to reproduce this (it happens on both iOS and Android) so we have created a case now and are looking into this further. I apologize that because this is a new case, we do not have an ETA on the fix. Just watch the release notes on future
    Posted to Mobile Reader Apps by Carla S. on Fri, Mar 23 2018
  • Re: Set/Reset Reading Status

    Hi Anthony, Thank you for reaching out to us. We are adding back the "Reset Reading Progress" option in the next iOS beta release. If you are not already running the Beta, you can install that to use that option now. If you do not want to install the Beta, just watch the release notes in the iOS app to let you know when that feature is available in
    Posted to Logos 8 Mobile App by Carla S. on Mon, Jul 22 2019
  • Re: Proclaim Multi-Monitor Configuration Survey

    Hi Shawn, for better exposure to your question, you may want to consider cross-posting this question in our Faithlife group for Proclaim users at https://faithlife.com/proclaim/activity . I am sure that you will receive a reply once posting your questions there!
    Posted to Proclaim: Church Presentation Software by Carla S. on Wed, Mar 29 2017
  • Re: Adjust reading plans while away from desktop device?

    HI James, It was brought to my attention that there is a way to adjust a reading plan start date on mobile, but only to “today”. Left-swipe on the plan from the home page, then tap More, followed by "Adjust Plan from Today”. Do not select “Catch up to today” as this will skip all readings that are behind. Essentially by
    Posted to General by Carla S. on Fri, May 26 2017
  • Re: Question About Crash on Verbum

    Hi Rev. Michael L. Burns, we are sorry to hear that you are continuing to have trouble with the software. Can you please make sure that your computer is up to date? Also if you can restart the computer, just to ensure that there is not any cashed information hanging up, that would be great. If the issue persists, please let us know what OS/version that
    Posted to General by Carla S. on Thu, Apr 13 2017
  • Re: Adjust reading plans while away from desktop device?

    Hi James, You can edit reading plan names, and who is using them, within the Documents tab on the mobile app. You cannot edit reading plan start times using the mobile app. For edits like the dates of a reading plan, you will need to make those on the software in order for the mobile app to see the changes. I hope that you find this information useful
    Posted to General by Carla S. on Fri, May 26 2017
  • Re: Grant Osborne Commentary for Galatians - Missing on Mobile

    Hi Matillo, I am sorry to hear that you are having trouble getting the Galatians Verse by Verse (Grant Osborne NT Commentary Series) onto your mobile device. We appreciate you and our other customers that use their resources on mobile devices and want to make sure that we explain this for you so that you know why this book is not currently found on
    Posted to Mobile Reader Apps by Carla S. on Mon, Jul 24 2017
  • Re: Can you add a new purchase into an existing payment plan?

    Hi mab, We offer options to add to an existing payment plan, however there are limitations so not knowing the full extent of your conversation, it is difficult to say why your question was not answered. I apologize that the sales rep did not continue to communicate with you further on this matter as they would be who you would need to work with to make
    Posted to General by Carla S. on Fri, Jun 16 2017
  • Re: Sermon upload slide image

    Hi Murray, this is a known issue that our Proclaim team is working on as we speak. Nothing that you are doing is causing this to happen. Our Proclaim team hopes to have an update released later today that will address this issue. We appreciate your patience as we work on that update to resolve this issue for you.
    Posted to Proclaim: Church Presentation Software by Carla S. on Tue, Jul 11 2017
  • Re: [BUG] Erratic highlighting on iPad Pro

    Hi Armin, I am sorry to hear that this issue persists for you. We are having a difficult time reproducing all that you have reported in that forum thread. We need to know exactly what you are doing, and how you are doing it, that is not showing in the log files that were sent to us. Would it be possible for you to create a video of the actions that
    Posted to Mobile Reader Apps by Carla S. on Wed, Jul 12 2017
  • Testing posting without error

    This post is a test to try posting in the forums without an error.
    Posted to Suggestions by Carla S. on Wed, Feb 20 2019
  • Re: Need app to show only Hebrew text

    Hi Avi, we appreciate your patience as we looked into this issue. It was found to be a bug and appears to be fixed in the beta version of our app. We hope to ship this fix out in the coming week so watch your Play Store for any updates that may be pushed out for this!! Let us know if you need anything further, and keep posting issues that you find so
    Posted to Mobile Reader Apps by Carla S. on Thu, Mar 15 2018
  • Re: Side by side pages in Faithlife Study Bible

    Thank you all for your comments on this issue. We are aware of the split screen configuration showing in this way when the FSB app is first installed and have a case open to resolve this issue. At this time there is no ETA on the fix but we will make sure when the update is released to name this fix in the release notes. Have a great day!
    Posted to Mobile Reader Apps by Carla S. on Fri, Sep 29 2017
  • Re: Incompatible with device Dell Venue8 8340

    Hi Bob, Thank you for reaching out to us regarding your older Android device. I will be sending you an email privately to address your situation.
    Posted to Mobile Reader Apps by Carla S. on Wed, Dec 20 2017
  • Re: Bible & Biblia Stable release not found on Amazon Store

    Hi David, We are happy to help you with your questions today. Amazon doesn’t make Vyrso or Verbum available for Kindle devices. Though we’ve requested that they do so they have never sent us a reply, nor added our apps into the app store for Kindle devices. It appears that you are running Android version 4.4 which is no longer supported
    Posted to Mobile Reader Apps by Carla S. on Thu, Mar 8 2018
  • Re: Massive Vyrso Update!

    Hi Rosie, we are sorry to hear about the issues with these resources and I have sent you an email to discuss this issue. Have a great day!
    Posted to Vyrso: Christian Ebooks by Carla S. on Wed, Feb 15 2017
  • Re: BUG on Mac - Proclaim Version 2.2.0.0021

    Hi Josh, we appreciate the report. T his issue is fixed in today's update so watch for that update and once installed this issue should be fixed.
    Posted to Proclaim: Church Presentation Software by Carla S. on Wed, Mar 29 2017
Page 1 of 2 (32 items) 1 2 Next > |