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  • Re: Logos Now and Faithlife Connect: The Why

    [quote user="Donovan R. Palmer"]Logos Now was a bit of a membership club and we were loyal.[/quote] I appreciate that. I just didn't get enough of the users as members, and the hybrid model was confusing new customers. [quote user="Donovan R. Palmer"]it sounds like us users (the tail) abused the program by wagging the dog and were just looking for the
    Posted to Logos Now by Bob Pritchett on Thu, Feb 22 2018
  • Re: Logos Now and Faithlife Connect: The Why

    [quote user="PetahChristian"]If I was a brand new customer, I'd definitely subscribe to FL Connect[/quote] I hope, and expect, that many people will agree with you. [quote user="PetahChristian"]LN was an amazing value[/quote] In a way, part of the problem... maybe too amazing... [quote user="PetahChristian"]but I don't think that early release access
    Posted to Logos Now by Bob Pritchett on Thu, Feb 22 2018
  • Re: Logos Now and Faithlife Connect: The Why

    [quote user="Everett Headley"]That which we have asked for largely goes unanswered. That which we don't ask for, gets pushed onto us.[/quote] You're fair to suggest that you all (collectively) are our most important constituency. I agree. But the general accusation that we don't give what's requested, and force what isn't requested, is a little too
    Posted to Logos Now by Bob Pritchett on Thu, Feb 22 2018
  • Re: Logos Now and Faithlife Connect: The Why

    [quote user="abondservant"]Bob: So you are getting rid of a program people did like, and do use, to prop up something that YOU like, but isn't selling as well? seems risky.[/quote] We're getting rid of a program that only a tiny fraction of our customers embraced, which didn't generate enough revenue to be practical even though the tiny fraction loved
    Posted to Logos Now by Bob Pritchett on Thu, Feb 22 2018
  • Re: Logos Now and Faithlife Connect: The Why

    [quote user="Mark"]I am sad because it appear to reveal the true motivation, something we all have had reason to suspect and that is that one day, our investment in Logos downloadable is going to be outdated software just like Adobe Photoshop downloadable (Which no longer exists) is outdated, or Microsoft Office Suite is outdated. Your sentence here
    Posted to Logos Now by Bob Pritchett on Thu, Feb 22 2018
  • Re: Logos Now and Faithlife Connect: The Why

    [quote user="Matt Hamrick"]hanks for the year to try it out.[/quote] You're welcome. Thank you for trying it out.
    Posted to Logos Now by Bob Pritchett on Thu, Feb 22 2018
  • Re: Logos Now and Faithlife Connect: The Why

    [quote user="Ruurd Offringa"]I'd love to see an option in Faithlife Connect where we could customise our package, allowing us to only choose the Logos portion of it.[/quote] I get how that would be attractive, and wish we could offer just that. And if we find a way, we will -- we have a long history of trying to deliver more value for less money over
    Posted to Logos Now by Bob Pritchett on Thu, Feb 22 2018
  • Re: Logos Now and Faithlife Connect: The Why

    [quote user="abondservant"]Forcing people like myself who have paid 10k, and have 10k still being paid off are on the short end of the stick when it comes to subscriptions. [/quote] I don't have access to your individual email credit offer at the moment (I'm on the road), but I know that we're paying particular attention to users with significant investments
    Posted to Logos Now by Bob Pritchett on Thu, Feb 22 2018
  • Re: Logos Now and Faithlife Connect: The Why

    [quote user="Sean"]6. The rollout of this change was terrible. That's kind of the default for FaithLife. You really need to look into why that is the case.[/quote] We hear this criticism with almost every significant announcement. (I hear it internally when we make internal announcements.) It could be you're right, and we're just incapable of communicating
    Posted to Logos Now by Bob Pritchett on Thu, Feb 22 2018
  • Re: Logos Now and Faithlife Connect: The Why

    [quote user="JT (alabama24)"]I am not upset that you killed LN as a program, but you should still have an inexpensive means to subscribe to the features.[/quote] How inexpensive is inexpensive enough? Is there something magical about the Logos Now price point vs the Faithlife Connect price point? And what if your definition of inexpensive is below my
    Posted to Logos Now by Bob Pritchett on Thu, Feb 22 2018
  • Re: Logos Now and Faithlife Connect: The Why

    [quote user="Sean"] 1. Thank you for sharing. I understand the financial issues. I don't think this is motivated by greed. [/quote] I appreciate your acknowledging that our intention is not greed. And you're right. [quote user="Sean"]We want to be able to keep our software updated and nimble at a reasonable cost. $100 a year was reasonable for that
    Posted to Logos Now by Bob Pritchett on Thu, Feb 22 2018
  • Logos Now and Faithlife Connect: The Why

    Background Facts (This is context, not the explanation for Faithlife Connect; the explanation follows.) The software world is moving to subscription products accessed from any device anywhere via the cloud. If we were to start new today, we would probably be a subscription-only product. New users are asking for, and expect, a subscription offering.
    Posted to Logos Now by Bob Pritchett on Thu, Feb 22 2018
  • Re: Faithlife Connect punishes Logos' best customers!

    [quote user="Joseph Turner"]I will eventually lose out on the only benefit for which I currently pay for Logos Now: early access to new features.[/quote] In my new thread I'll address the early access to new features as well...
    Posted to General by Bob Pritchett on Thu, Feb 22 2018
  • Re: Faithlife Connect punishes Logos' best customers!

    (I just called Keith to discuss his particular situation, but wanted to reply here so others can see.) We've tried to take particular care of our best customers; Logos Now subscribers should have received (by end of today -- 500 of the emails got backed up) special offers that address the changes, ranging from credit with which to buy a feature set
    Posted to General by Bob Pritchett on Thu, Feb 22 2018
  • Re: BUG: "My Faithlife" Spam

    I'm sorry for the frustration. You are correct that you should only see things from people you have a closer relationship to; early on we made people "Members" of groups by default instead of "Followers". Large, public groups like "Faithlife Mobile Apps Beta" should be Follower-by-default, which would let you use the group but not cause the 'co-member
    Posted to Faithlife Groups / Faithlife.com by Bob Pritchett on Thu, Jan 25 2018
  • Re: Proclaim App for Roku/Apple TV

    You should be able to 'Follow' the presentation (not Control) via the Proclaim remote app on iOS or Android, and then AirPlay or Chromecast that to a screen.
    Posted to Proclaim: Church Presentation Software by Bob Pritchett on Fri, Jan 12 2018
  • Re: Worse Daily Verse Art Ever

    We've done more than 1,000 verses... feel free to suggest favorites we haven't covered, though! You can reply right here.
    Posted to General by Bob Pritchett on Tue, Nov 21 2017
  • Re: Pastors, what do you wish you could do more often?

    I'm bumping this in hopes of getting some responses! :-)
    Posted to General by Bob Pritchett on Tue, Oct 24 2017
  • Re: Athelas Logos font missing since 10.17.17 update

    We've changed the default font in most major releases; Athelas was several revisions back, and this year our license for embedding it ended. You can still install and use it if you purchase a license, but our stats showed almost all users were using Skolar or other fonts. I'm sorry for the inconvenience. (There are now many other commercial and free
    Posted to General by Bob Pritchett on Tue, Oct 24 2017
  • Re: Trying to understand the Proclaim sizing algorithm

    In simple terms, the font size is 'the maximum size.' Proclaim will try to fit the text in the box, but will never make it larger than the maximum size. The exception is Sermon and Bible slides, that can spread the content over multiple slides automatically; there it works the same but also interacts with paragraph boundaries, etc.
    Posted to Proclaim: Church Presentation Software by Bob Pritchett on Tue, Oct 24 2017
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