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  • Re: Logos Now and Faithlife Connect: The Why

    [quote user="Don Awalt"]The crux of the issue is that FL has developed a lot of extra stuff that is not profitable.[/quote] Don, this would be a great analysis, except that one thing is reversed: those 'extra things' aren't the unprofitable part... it's the 'free' Bible software that's unprofitable. Selling it in a bundle model (bundled with books,
    Posted to Logos Now by Bob Pritchett on Fri, Feb 23 2018
  • Re: Logos Now and Faithlife Connect: The Why

    [quote user="Thinking"]Notice that Bob is no longer saying that a subscription only model won't happen, he is now saying he doesn't "plan" for it to happen.[/quote] I'm sorry if I created confusion; I didn't mean to change any phrasing or plan... I do think it's a bad idea to say 'never' -- we hope to be here a long time and we have no idea what the
    Posted to Logos Now by Bob Pritchett on Fri, Feb 23 2018
  • Re: Logos Now and Faithlife Connect: The Why

    [quote user="m wilson"] Let's suppose your dream came true and the entire church used FL software: then what? Where will you get the new customers and new revenue streams that you WILL NEED since, your business model requires that you can never stop growing ? When is enough ever enough? [/quote] This is a classic problem for all businesses; the answer
    Posted to Logos Now by Bob Pritchett on Fri, Feb 23 2018
  • Re: Logos Now and Faithlife Connect: The Why

    [quote user="danwdoo"]Are these connect tiers like the base packages where the books are periodically switched out for new ones with new versions of Logos?[/quote] Yes, which is one of the reasons it's hard to dynamically price them... they will be changing as our contracts change, as our base package libraries change, etc. (Just as which movies Netflix
    Posted to Logos Now by Bob Pritchett on Fri, Feb 23 2018
  • Re: Logos Now and Faithlife Connect: The Why

    [quote user="Greg Masone"]I hate all software subscription models, and prefer owning the software.[/quote] Greg, I think what you're proposing is (half of) what we're doing: we're going back to just selling the software, which should meet your needs and those of many others. And then, for people starting from scratch or who prefer subscription, we're
    Posted to Logos Now by Bob Pritchett on Fri, Feb 23 2018
  • Re: Logos Now and Faithlife Connect: The Why

    [quote user="Thinking"] [quote user="Bob Pritchett"]We also need to support the pure transactional model for people who want to 'buy it, own it, and not have to pay again.' That's what we've always offered, and what we plan to continue to offer .[/quote] That is a very worrisome statement. It is far less assuring than statements you have made in the
    Posted to Logos Now by Bob Pritchett on Fri, Feb 23 2018
  • Re: Logos Now and Faithlife Connect: The Why

    [quote user="Kevin A. Purcell"]Early on nearly every email from Logos was about the new version features.[/quote] Yes, it became the tail wagging the dog almost immediately, especially for existing transactional customers... which wasn't our hope or plan, but is what happened. We'll keep looking at the options... though one of the points I'm making
    Posted to Logos Now by Bob Pritchett on Thu, Feb 22 2018
  • Re: Logos Now and Faithlife Connect: The Why

    [quote user="Mark Smith"] Bob, I am just amazed that you'd ask me to shell out $200 a month for access to less than 3,000 resources (Connect Ultimate). [/quote] Contents of the collections will change over time as we're able to negotiate different terms, as we get usage data and history, etc. If you know you're going to be a 20 year user, then you probably
    Posted to Logos Now by Bob Pritchett on Thu, Feb 22 2018
  • Re: Logos Now and Faithlife Connect: The Why

    [quote user="James Hudson"]the software industry (desktop) is not going to be rental (like tv has become) - many years later most people can only give 2 examples of software that has gone that way (Adobe and MS Office)[/quote] Really? I feel like EVERY software product is going this way -- because every subscription web site is really just software
    Posted to Logos Now by Bob Pritchett on Thu, Feb 22 2018
  • Re: Logos Now and Faithlife Connect: The Why

    [quote user="James Hudson"]Why not do a kind of ‘pre-pub’ or ‘community pricing’ concept to guage support for new ideas and features (as well as books) and what people would be willing to pay?[/quote] We've tried a few things similar to this and had poor success. We've also tried to use Uservoice ( https://logos.uservoice.com
    Posted to Logos Now by Bob Pritchett on Thu, Feb 22 2018
  • Re: Logos Now and Faithlife Connect: The Why

    [quote user="Matthew"]Thanks for the detailed and well thought out post. As usual, it was helpful in understanding FL's thought process, vision, and strategy moving forward. Unfortunately, as is too often the case with FL's roll-outs, this post should have PROCEEDED the launch[/quote] I hear you, and we'll apply this feedback to future plans.
    Posted to Logos Now by Bob Pritchett on Thu, Feb 22 2018
  • Re: Logos Now and Faithlife Connect: The Why

    [quote user="Matthew Cillo"]My biggest concern is the lack of dynamic pricing for the hybrid approach.[/quote] This is a problem for us too. It's a hard one to solve, because the business models are so different, and there can be significant implications in how revenue is calculated, royalties shared, etc. Purchases are easy: Collect one price, sale
    Posted to Logos Now by Bob Pritchett on Thu, Feb 22 2018
  • Re: Logos Now and Faithlife Connect: The Why

    [quote user="Denise"]If I wanted to combine Logos, Proclaim, and church operations into an attractive package, to include educational opportunities for 'the church',[/quote] That seems like an interesting idea...
    Posted to Logos Now by Bob Pritchett on Thu, Feb 22 2018
  • Re: Logos Now and Faithlife Connect: The Why

    [quote user="Richard Villanueva"]many new users are accustomed to the subscription model[/quote] I'm glad to hear you believe this too... [quote user="Richard Villanueva"]This subscription method may make Logos "accessible" to a new community of the "average" church membership since the high spending users (like myself and several other forum users
    Posted to Logos Now by Bob Pritchett on Thu, Feb 22 2018
  • Re: Logos Now and Faithlife Connect: The Why

    [quote user="Bryce Hufford"]Not many other companies out there would do that.[/quote] Thank you for this acknowledgement. [quote user="Bryce Hufford"]your subscription revenue is going to decline[/quote] As I mentioned in another reply, Logos Now generated around 1.8% of revenue.... so while that's real money, and I'd hate to see it go, if it all went
    Posted to Logos Now by Bob Pritchett on Thu, Feb 22 2018
  • Re: Logos Now and Faithlife Connect: The Why

    [quote user="Mark"]I still go to places where there is no internet access.[/quote] Which is why the downloadable, transactional model is still better for some users, and why we're still offering it. [quote user="Mark"]I agree with those who see it more as a program being filled with bloatware.[/quote] I don't want to become bloatware. Unfortunately
    Posted to Logos Now by Bob Pritchett on Thu, Feb 22 2018
  • Re: Logos Now and Faithlife Connect: The Why

    [quote user="Donovan R. Palmer"]Logos Now was a bit of a membership club and we were loyal.[/quote] I appreciate that. I just didn't get enough of the users as members, and the hybrid model was confusing new customers. [quote user="Donovan R. Palmer"]it sounds like us users (the tail) abused the program by wagging the dog and were just looking for the
    Posted to Logos Now by Bob Pritchett on Thu, Feb 22 2018
  • Re: Logos Now and Faithlife Connect: The Why

    [quote user="PetahChristian"]If I was a brand new customer, I'd definitely subscribe to FL Connect[/quote] I hope, and expect, that many people will agree with you. [quote user="PetahChristian"]LN was an amazing value[/quote] In a way, part of the problem... maybe too amazing... [quote user="PetahChristian"]but I don't think that early release access
    Posted to Logos Now by Bob Pritchett on Thu, Feb 22 2018
  • Re: Logos Now and Faithlife Connect: The Why

    [quote user="Everett Headley"]That which we have asked for largely goes unanswered. That which we don't ask for, gets pushed onto us.[/quote] You're fair to suggest that you all (collectively) are our most important constituency. I agree. But the general accusation that we don't give what's requested, and force what isn't requested, is a little too
    Posted to Logos Now by Bob Pritchett on Thu, Feb 22 2018
  • Re: Logos Now and Faithlife Connect: The Why

    [quote user="abondservant"]Bob: So you are getting rid of a program people did like, and do use, to prop up something that YOU like, but isn't selling as well? seems risky.[/quote] We're getting rid of a program that only a tiny fraction of our customers embraced, which didn't generate enough revenue to be practical even though the tiny fraction loved
    Posted to Logos Now by Bob Pritchett on Thu, Feb 22 2018
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