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  • Re: Why not working on my Roku TV?

    Also I would like to note: Roku plans on updating all of its TV's to version 9 by the end of this month
    Posted to Faithlife TV by Adam Wehunt on Tue, Feb 19 2019
  • Re: Why not working on my Roku TV?

    Hi Daniel, Today I am looking into Roku crash logs and will try to reproduce the bug you are experiencing. In the mean time, my only advice is to re-install Faithlife TV. I will keep you updated on my progress. Thank you for reporting.
    Posted to Faithlife TV by Adam Wehunt on Tue, Feb 19 2019
  • Re: Why not working on my Roku TV?

    Hi Daniel, Sorry for the delayed response. The app is most likely crashing on your TV because the version is still 3.15. To check your version, on the Roku home screen, hover over the Faithlife TV icon and press the option ( * ) button. The fixed version is 3.16. To manually update your Roku go to Settings => System => System Update => and
    Posted to Faithlife TV by Adam Wehunt on Thu, Feb 14 2019
  • Re: Why not working on my Roku TV?

    David, The fix has been shipped. The working version is 3.16. To manually update your Roku go to Settings => System => System Update => and select Check now. Otherwise the Roku should update itself every 24 hours. Thank you for posting and thank you for your patience.
    Posted to Faithlife TV by Adam Wehunt on Tue, Feb 5 2019
  • Re: Why not working on my Roku TV?

    Hi David, Currently there is a bug that will crash the Faithlife TV app on Rokus below version 9.0. This includes all Faithlife Tvs (Roku is still rolling out updates for the tvs). Friday, I submitted a fix and contacted the Roku team to fast-track it's publication. Today the fix was approved by the Roku team and should be published today. Thank you
    Posted to Faithlife TV by Adam Wehunt on Tue, Feb 5 2019
  • Re: How to find owned videos

    Mattillo, Thanks for the quick reply and screenshots! One more thing, what resolution is your TV (e.g., 720p, 1080p, 4k, etc)? Again, thank you so much for your help.
    Posted to Faithlife TV by Adam Wehunt on Tue, Oct 9 2018
  • Re: How to find owned videos

    Hi Mattillo, I have not yet experienced the Roku issue you described above. I would love to reproduce the bug and fix it. Could you please provide the model of your Roku? To find this, go to the Roku Settings menu and then select System > About. Also I would like to know the version of the channel. To find this, on the main Roku menu, hover over
    Posted to Faithlife TV by Adam Wehunt on Tue, Oct 9 2018
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