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  • Re: Latest update to Worpress.org Reftagger plugin stopped working

    Our apologies, we had a network outage that briefly took Reftagger down. It should be back up now. If you continue to see issues please let us know!
    Posted to RefTagger by Thomas Beirne on Fri, Feb 21 2014
  • Re: Disappearing RefTags

    It looks like it is working to me, but please let me know if you run into further issues. Thanks for the heads up on this!
    Posted to Logos.com by Thomas Beirne on Wed, Feb 19 2014
  • Re: Disappearing RefTags

    Sorry for the slow response on this! I believe this should now be fixed, but to test myself: John 3:16 Matthew 1:1 Gen 1:1
    Posted to Logos.com by Thomas Beirne on Wed, Feb 19 2014
  • Re: Multisite Error

    I updated the plugin (now version 2.0.3) to avoid this error message. Please let me know whether or not this fixes the issue you've been having.
    Posted to RefTagger by Thomas Beirne on Wed, Feb 19 2014
  • Re: New Version CSS Troubles

    This should be fixed now for the v1 script. The v2 script changes to using an "rt" prefix instead of "lbs" in several places which resulted in the lbsBibleRef class being changed to rtBibleRef, thus breaking your CSS. If you upgrade to the v2 script (which I would recommend) you will simply need to switch to using "rtBibleRef" and your CSS should work
    Posted to RefTagger by Thomas Beirne on Wed, Feb 19 2014
  • Re: RefTagger stopped working properly on our phpbb forum

    Is this a public forum you could send me a link to (thomas.beirne@logos.com, if you don't want to post it here)? It'll be easier to debug if I can see what's actually happening. If that isn't feasible, it would also be helpful if you could open the Chrome Developer Tools (F12) go to the Console tab and send me a screengrab of what you see there.
    Posted to RefTagger by Thomas Beirne on Wed, Feb 19 2014
  • Re: Control Panel not working

    My pleasure! Thanks for the bare-bones example of the issue. That made debugging the whole thing easy. :)
    Posted to RefTagger by Thomas Beirne on Tue, Feb 18 2014
  • Re: Control Panel not working

    I see the issue. The control panel code is set up to work with Reftagger v1 (available at http://api.reftagger.com/jsapi/referencetagging.js ) but you are using Reftagger v2 ( http://api.reftagger.com/v2/reftagger.js ). Luckily, you can easily update your control panel code to work with the new version. Just change "javascript:Logos.ReferenceTagging
    Posted to RefTagger by Thomas Beirne on Tue, Feb 18 2014
  • Re: Control Panel not working

    Does it still fail to work properly after clearing the cache (see http://en.wikipedia.org/wiki/Wikipedia:Bypass_your_cache )? If you set the bibleVersion setting to null then Reftagger will use the preferred Bible for any users who are authenticated with Biblia.com and have set a preferred Bible (via the Library tab on Biblia.com). For anonymous users
    Posted to RefTagger by Thomas Beirne on Tue, Feb 18 2014
  • Re: RefTagger stopped working properly on our phpbb forum

    It should be working now. Please let me know if you continue to run into issues.
    Posted to RefTagger by Thomas Beirne on Tue, Feb 18 2014
  • Re: RefTagger stopped working properly on our phpbb forum

    This is a bug in our script. I should have a fix deployed within several hours. Thanks for the heads up!
    Posted to RefTagger by Thomas Beirne on Tue, Feb 18 2014
  • Re: Control Panel not working

    This fix has been deployed. If you continue to have trouble with the control panel please let me know.
    Posted to RefTagger by Thomas Beirne on Tue, Feb 18 2014
  • Re: Control Panel not working

    We no longer advertise the Reftagger control panel, but the control panel should still be functional; this is a bug in the new script that I should have a fix for deployed shortly.
    Posted to RefTagger by Thomas Beirne on Tue, Feb 18 2014
  • Re: Multisite Error

    Getting more information on this: which version of WordPress are you running? And does this error appear to affect functionality or is it just showing up in the log? I'll fix it either way, I'm just curious to see if this is part of a bigger problem.
    Posted to RefTagger by Thomas Beirne on Tue, Feb 18 2014
  • Re: RefTagger in Portuguese???

    Unfortunately at this time we only support English and Spanish Bibles with Reftagger.
    Posted to RefTagger by Thomas Beirne on Tue, Feb 18 2014
  • Re: using Reftagger on Blogger

    Ah, I see what the issue is. You need to replace " with single quotes (a.k.a. the apostrophe character) everywhere it shows up. e.g. color: '#ffffff' instead of color: "#ffffff"
    Posted to RefTagger by Thomas Beirne on Tue, Feb 18 2014
  • Re: using Reftagger on Blogger

    If the script is inserted correctly you should not need to do anything else to get it to work. A note that may be tripping you up: you need to insert the script just before the " " tag, not the " " tag. If that isn't the issue feel free to send me a link to the blog (either here on the forums or straight to my email: thomas.beirne@gmail.com ) and I
    Posted to RefTagger by Thomas Beirne on Thu, Feb 6 2014
  • Re: Squarespace and using RefTagger

    Grab the Reftagger script from Reftagger.com and add it to the Footer section of your Squarespace site, as outlined here: http://help.squarespace.com/guides/using-code-injection . If you run into any issues let me know.
    Posted to RefTagger by Thomas Beirne on Thu, Feb 6 2014
  • Re: WordPress plugin incompatibilities

    I am not aware of any plugin/scripting incompatibilities with Reftagger. Could you let me know which other plugins you use on your site that stopped functioning? Feel free to email me at thomas.beirne@logos.com if you'd prefer not to post them on a public forum.
    Posted to RefTagger by Thomas Beirne on Thu, Feb 6 2014
  • Re: Reftagger v2 Beta Launch

    For those who have been wondering about using Catholic translations: if you are manually inserting Reftagger v2 into your page you can tell it to use either the Douay-Rheims or the RSVCE by specifying a bibleVersion of "douayrheims" or "rsvce" respectively. Unfortunately we are limited to only those two Catholic translations due to resource licensing
    Posted to RefTagger by Thomas Beirne on Wed, Feb 5 2014
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