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  • Re: ATTN Kyle: Another metadata bug

    Kyle: https://community.logos.com/forums/p/174054/1009949.aspx#1009949
    Posted to General by fgh on Tue, Feb 5 2019
  • WARNING: 'New to you' can't currently be trusted

    The good news is you might get more books than it looks like with 'New to you'. The bad news is you might miss out on a deal because you thought it wasn't as good as it actually was. https://community.logos.com/forums/p/160988/1031155.aspx#1031155
    Posted to Logos.com by fgh on Fri, Feb 1 2019
  • Re: Logos.com Product Page errors - post them here

    [quote user="fgh"] https://www.logos.com/product/168021/the-doctors-of-the-church: several included collections/bundles are given a green 'You own this product' icon, even though I don't own everything in them. As a consequence, a number of unowned resources don't show up in the 'New to you' list, that list doesn't match the starred resources in the
    Posted to Logos.com by fgh on Fri, Feb 1 2019
  • Re: METADATA: missing author

    Another bump on my last two reports, plus Popular Patristics: On the Dormition of Mary is missing the original authors. On the Two Ways and Give Me a Word are as well, but probably include too short texts by too many authors for it to be practical to include them. On the Mother of God is missing series tag.
    Posted to Logos 8 by fgh on Thu, Jan 31 2019
  • Re: Mike Heiser Special Edition Logos 7

    [quote user="Christina de Martínez (Faithlife)"]The reason that dynamic pricing isn't showing you a discounted price for those workflows is because you don't own them yet.[/quote] I 'paid' for those workflows when I fulfilled the qualifications, so I own them/have a license to them. That you haven't delivered them yet is another matter. That
    Posted to General by fgh on Thu, Jan 31 2019
  • Re: Mike Heiser Special Edition Logos 7

    [quote user="PetahChristian"][quote user="fgh"] Wasn't Michael Heiser's Bible Research Method Workflow one of the 5 free workflows we're still waiting for? So why are we charged for something we already have a license for? [/quote] If you already own it, you wouldn't be charged for it a second time. But if you bought the special edition before you used
    Posted to General by fgh on Thu, Jan 31 2019
  • Re: Mike Heiser Special Edition Logos 7

    Wasn't Michael Heiser's Bible Research Method Workflow one of the 5 free workflows we're still waiting for? So why are we charged for something we already have a license for?
    Posted to General by fgh on Wed, Jan 30 2019
  • Re: Logos.com Product Page errors - post them here

    Not likely. Some of the checked pages I'm fairly certain I haven't opened since I reported the error, some I'm fairly certain I've never opened at all.
    Posted to Logos.com by fgh on Wed, Jan 30 2019
  • Re: Logos.com Product Page errors - post them here

    [quote user="SineNomine"]I've double-checked for the reported problems all of the pages you've noted as having checked/changed so far and they all seem fine to me now too.[/quote] This is odd. Out of those I have checked, not a single one seems fixed in the way Kristina claims. Why are we seeing different things?
    Posted to Logos.com by fgh on Wed, Jan 30 2019
  • Re: Logos.com Product Page errors - post them here

    [quote user="Kristina Vandiver (Faithlife)"] Hi fgh, Thank you for bringing this to our attention. Both pages have been updated to include the English tag. Thanks again! Kristina [quote user="fgh"] Little Rock Catholic Study Bible and Aquinas' Commentary on the Prophet Jeremiah: English and Latin (2 vols.) aren't tagged as English. This is really really
    Posted to Logos.com by fgh on Wed, Jan 30 2019
  • Re: Logos.com Product Page errors - post them here

    [quote user="Kristina Vandiver (Faithlife)"] Hi fgh, It looks as though the product has been added to Verbum.com. If there's something else you think needs to be addressed, please let me know. Thanks! Kristina [quote user="fgh"] Reported in 2015; still not fixed: https://community.logos.com/forums/p/115155/769676.aspx#769676 [/quote] [/quote] The error
    Posted to Logos.com by fgh on Wed, Jan 30 2019
  • Re: Logos.com Product Page errors - post them here

    https://www.logos.com/product/168021/the-doctors-of-the-church: several included collections/bundles are given a green 'You own this product' icon, even though I don't own everything in them. As a consequence, a number of unowned resources don't show up in the 'New to you' list, that list doesn't match the starred resources in the 'More details...'
    Posted to Logos.com by fgh on Wed, Jan 30 2019
  • MP Seminars and Catholics/Orthodox

    Two months ago I took part of MP Seminars' Logos 8 QuickLook Free Webinar, for which I was promised 5 free books when I bought a base package. There's only two problems: The list only contains 4 books that I don't already own. The list isn't exactly adapted to Catholic or Orthodox users. Morris is supposed to be the official Logos trainer, not the official
    Posted to Catholic Products by fgh on Fri, Dec 28 2018
  • Re: BUG: Missing Titles in Library Window Inspector

    It's been happening for ages. I've reported it multiple times.
    Posted to Logos 8 by fgh on Fri, Nov 30 2018
  • Re: METADATA: missing author

    Bump
    Posted to Logos 8 by fgh on Thu, Nov 29 2018
  • Re: Academic BP's: website issues

    [quote user="fgh"]1) You've included The New Jerusalem Bible: Reader's Edition (NJB) , which I believe you're not allowed to sell outside North America, so, unless something's changed, you need to create International versions.[/quote] The NJB has now been removed. At least for me.
    Posted to Logos.com by fgh on Wed, Nov 28 2018
  • Re: Academic BP's: website issues

    [quote user="David Taylor Jr"]I don't think there are academic packages or feature sets for L8.[/quote] If there wasn't, I wouldn't have posted. How can packages that don't exist include the Jerusalem Bible, or product pages that don't exist include a Compare libraries link? https://www.logos.com/products/search?q=%22logos+8+academic%22
    Posted to Logos.com by fgh on Wed, Nov 28 2018
  • Re: Fathers of the Church Series

    [quote user="Mark"] I am guessing that I originally purchased something that may have been called The Apostolic Fathers Protestant edition many years ago.[/quote] I'm guessing that what you bought was the Early Church Fathers Protestant Edition (37 vols.) . That is a completely different series from the Fathers of the Church. You will not get any dynamic
    Posted to General by fgh on Wed, Nov 28 2018
  • Academic BP's: website issues

    1) You've included The New Jerusalem Bible: Reader's Edition (NJB) , which I believe you're not allowed to sell outside North America, so, unless something's changed, you need to create International versions. 2) The product pages include a Compare libraries link, but you haven't added the Academic packages to the Compare Books page, so it isn't possible
    Posted to Logos.com by fgh on Tue, Nov 27 2018
  • Re: "Wrong" base package prices

    [quote user="Celeste Fiorillo"]Subscribers have the option to get the library-only version of the feature set they already have access too. For example, Faithlife Connect subscribers can purchase a library-only version of a base package that includes the Logos 8 Full Feature Set. Verbum Now subscribers can purchase a library-only version of a base package
    Posted to Logos.com by fgh on Tue, Nov 20 2018
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